Home City Ice Reviews | Glassdoor

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Home City Ice Reviews

Updated January 10, 2018
128 reviews

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128 Employee Reviews

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Pros
  • Great place to work, Good Pay, Good Envrionment (in 17 reviews)

  • Good as a college student needing money throughout the summer season and a little bit of work during the winter (in 12 reviews)

Cons
  • Long hours are sometimes required, as long as working 1 day during the weekends and holidays in the summer (in 32 reviews)

  • hard work, long hours, and early mornings (in 8 reviews)

More Pros and Cons

  1. "HCI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Home City Ice full-time

    Pros

    Decent pay, not means perks

    Cons

    Excessive work and is understaffed

    Advice to Management

    none


  2. "Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Doraville, GA
    Former Employee - Delivery Driver in Doraville, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Home City Ice (Less than a year)

    Pros

    Nothing at all, the office & equipment is even bad

    Cons

    Low pay, bad hours, management creeps. Sleazy.

    Advice to Management

    Manage and care about customers.

  3. "Find another job way better places to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Pittsburgh, PA
    Current Employee - Delivery Driver in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Home City Ice full-time (More than a year)

    Pros

    Can make good money if you have a good route/plant manager and the weather stays hot and dry.

    Cons

    No benefits,pay subs don't clearly say how you made money, all commission no hourly really hurts your pay when management don't plan routes well

    Advice to Management

    Call stops to make sure they need ice and don't make drivers drive around for hours for no reason. Don't give great routes to just one person spread it around to everyone.

    Home City Ice Response

    Aug 14, 2017

    Thank you for the feedback. We certainly understand the value in a good route and have implemented new technologies to continue to build great routes. A great route leads to more money for the driver... More


  4. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    All commission based so you can make as much as you want really

    Cons

    Long days and physical work


  5. "Great Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Chicago, IL
    Current Employee - Intern - Hourly in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Home City Ice part-time (More than a year)

    Pros

    Friendly, Fast Paced, Focused work environment, management is flexible. Huge growth opportunity for students.

    Cons

    Company needs more furniture, growth opportunity is lower for administrative or office staff


  6. "Delivery Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Crown Point, IN
    Former Employee - Delivery Driver in Crown Point, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home City Ice full-time (Less than a year)

    Pros

    Good pay for college student

    Cons

    Long Hours
    Holiday Weekends may work 15hours


  7. "Avoid at all cost."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver Class B in Detroit, MI
    Former Employee - Driver Class B in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Home City Ice full-time (Less than a year)

    Pros

    The only positive thing about this job is that there is very little oversight, you are mainly on your own all day delivering ice.

    Cons

    There is no short day at HCI, 12 hours MINIMUM. It is all commission based which is about 10% of your total sales for the day. This can be good and bad because you could end up working 14 hours and make less money then a 10 hour day depending on how much ice you sell. Also the day never has to end since you have to hit priority stops and call ins. Every second you are not filling an ice box is working for free. I once had to drive an extra 3 hours because ONE stop needed Ice. Management is a joke as well. My boss was younger than me and his boss was my age. They didn't know how to deal with Employees basically telling me you have to do it even tho it's total bs basically slave labor at certain times. Also management is essentially required to take phone calls and set up route schedules which probably is 1% work. I walked in on my boss numerous times just watching youtube on computer after giving me more stops to do after I think my days over. We never got what we were promised which was dedicated loaders of ice which is time you do not get paid for and to have trucks run out to you so you didn't have to reload. Which can take up to 2 hours if everyone comes back at the same time. Without cdl b you can only take 5 pallets of ice which is like 6 hours of work and then you have to reload then you have to load at the end of the day too! All for free because it's commission. The job itself was easy and mindless but the people you deal with at the gas stations and Meijers are really garbage people and disgusting.

    Advice to Management

    Limit work days to 1 truck load for cdl b and 2 for non cdl. Do better research on what places need ice. Have a dedicated loader. Have a Meijer only route. Don't screw your employees because you get more money if they fill more ice.

    Home City Ice Response

    Aug 7, 2017

    First and foremost, thank you for taking the time to provide feedback. Without feedback, it is impossible to address any concerns.

    While it may not have been obvious to you, plant managers have a... More

  8. "Decent Summer Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Erie, PA
    Current Employee - Delivery Driver in Erie, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Home City Ice part-time (More than a year)

    Pros

    Independence, Decent Pay, Flexible Hours

    Cons

    Incompetent management, Old trucks, hard labor


  9. "Delivery Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver
    Current Employee - Delivery Driver
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home City Ice full-time (Less than a year)

    Pros

    flexible schedules, commission base pay. great way to earn good money if you don't mind putting in the work and the hours.

    Cons

    Not knowing what kind of hours you may have to work on a daily basis. And no sort of overtime pay. If your actually good at your job, more work is put on you without being compensated for it.


  10. Helpful (1)

    "It was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Forest Park, Hamilton, OH
    Former Employee - Driver in Forest Park, Hamilton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Home City Ice part-time (More than 3 years)

    Pros

    Good work, fast paced, flexible schedule.

    Cons

    Very taxing physically. Long days.


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