Home Group Reviews in Newcastle upon Tyne, England | Glassdoor

Home Group Newcastle upon Tyne Reviews

Updated March 7, 2017
8 reviews

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Newcastle upon Tyne, England (UK)

4.3
Star Star Star Star Star
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Home Group Chief Executive Mark Henderson
Mark Henderson
6 Ratings

8 Employee Reviews

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  1. "6 Months in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Newcastle upon Tyne, England (UK)
    Current Employee - Executive Director in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Group (Less than a year)

    Pros

    After six months at Home Group

    - Streamlined recruitment process, two interviews over three days with a decision immediately.
    - Great people and people focussed culture.
    - Genuine social focus and ability to make a real differed.
    - Clear direction and strategy which is talked about and emphasised often.
    - Real thought leader in the sector, it feels like you are at the cutting edge of Housing.

    I've enjoyed the first six months and look forward to the next!

    Cons

    Home Group is a third sector organisation coming from the private sector there is an adjustment of outlook required, we're interested in outcomes not just £notes and for someone not so used to regulation an innovative approach is required to make things happen. These however are both good challenges.

    Advice to Management

    Senior teams need to continue to be progressive and actively focussed on delivery in order to maintain market leading position and influence.

    Home Group Response

    Mar 13, 2017 – Recruitment Business Partner

    Hi, thanks for adding your insights and review about your first 6 months at Home Group. The step change from Private Sector to Third Sector is an interesting one, but like you, I also found it to be ... More


  2. "Great organisation with strong social purpose"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Manager in Newcastle upon Tyne, England (UK)
    Current Employee - Communications Manager in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Group part-time (More than 5 years)

    Pros

    Strong values, good ethics. Good work/life balance and genuinely cares about people. Equality and diversity is the best I've ever seen, and people value the differences and strengths in others.

    Cons

    Because of the size and spread of Home Group, decisions and action can seem to take a bit longer than the private sector...!

    Advice to Management

    Keep upholding the values and taking accountability for good communication.

    Home Group Response

    Mar 13, 2017 – Recruitment Business Partner

    Thanks for adding your review about working at Home Group. I agree that one of the things that makes Home Group a great place to work, is that colleagues are truly valued for what makes them unique ... More


  3. "Customer Service Adviser Level 2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Adviser Level II in Newcastle upon Tyne, England (UK)
    Current Employee - Customer Service Adviser Level II in Newcastle upon Tyne, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Home Group (More than a year)

    Pros

    Brilliant team to work for - local , plenty of opportunities to thrive further a field

    Cons

    getting holidays is a major issue

    Advice to Management

    na

    Home Group Response

    Nov 18, 2016 – Resourcing Manager

    Hi. Thank you for adding your review about the brilliant team and the opportunities available to you. There are lots of good examples of colleagues progressing their career within Home Group which ... More


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  5. Helpful (1)

    "Values driven organisation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England (UK)
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Home Group full-time (More than 5 years)

    Pros

    Investment in values and culture
    People and management development
    Caring and make a difference to customers and clients

    Cons

    Challenging sector for funding meaning regular change and restructures

    Advice to Management

    Keep living the values

    Home Group Response

    Nov 4, 2016 – Recruitment Business Partner

    Hi Thanks for adding your review about our great people focused organisation, and the excellent development opportunities that are available to our colleagues. We do indeed operate in a ... More


  6. Helpful (4)

    "Home Group"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Newcastle upon Tyne, England (UK)
    Current Employee - Team Leader in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Group (More than 3 years)

    Pros

    Home Group are a social enterprise and charity and as all the work that they do is not for profit, there is a real sense of achieving aims for the good of our customers and clients. Having worked for the benefit of shareholders this makes a big difference.

    Home Group live and breathe their key values of Accountable, Caring, Commercial, and Energised, and the Living the values programme ensures that all colleagues understand and appreciate this.

    Cons

    Home Group has been around for 80 years and has survived in en ever changing environment, politically, culturally and environmentally. Home Group has been able to survive and thrive by continually evolving and adapting to change, however this does means that restructures and change are common themes for the organisation as a whole

    Advice to Management

    Continued engagement with colleagues is key to ensuring that they feel part of the change and support these rather than block these. Whilst the executive team is strong, lower level mangers don't always live by the same values.

    Home Group Response

    Nov 4, 2016 – Recruitment Business Partner

    Hi Its good to read your comments about working at Home Group , and like you I really enjoy working towards that great end goal. The regular change within the organisation can take some getting ... More


  7. Helpful (1)

    "Work hard and you're rewarded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work In Supporting Functions in Newcastle upon Tyne, England (UK)
    Current Employee - Work In Supporting Functions in Newcastle upon Tyne, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Group full-time (More than 3 years)

    Pros

    - Performance related pay
    - Clear direction from management
    - Fun working environment

    Home Group is the only place I have worked where I genuinely feel as though senior management have their finger on the pulse and know exactly where the business needs to be. Working hard is acknowledged and financially rewarded in a fair system.

    Cons

    - Working from home not an option in my particular section

    Home Group Response

    Nov 4, 2016 – Recruitment Business Partner

    Hi, Its good to read your insights about our Leadership team and their vision for the organisation. We truly believe that it is important to recognise the hard work being done by our colleagues ... More


  8. Helpful (2)

    "It could be a great place to work...but not in it's current directorate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Systems in Newcastle upon Tyne, England (UK)
    Former Employee - Information Systems in Newcastle upon Tyne, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Home Group full-time (More than 5 years)

    Pros

    It's easy to get to with good transport links to everywhere you want to go. The majority of the staff are very nice and friendly. The work is relatively light, stress free and can be completed by the majority of people with an ounce of intelligence.

    Cons

    -An executive team made up of Eton/Private school alumni who have no idea of the lives their clients live. They are completely out of touch in that sense and this has shown on a number of occasions through backwards decisions and frivolous spending of clients money on anything but their homes or support
    -Little career progression as the high money jobs are often sidelined for friends or colleagues before they are advertised.
    -Directors bringing in their friends/girlfriends into high paying/responsibility roles over people that have worked at the company for a number of years who have infinitely more experience
    -You can tell that the majority of your colleagues don't want to be there
    -Often a "manager" will make a decision based on their experience (which often isn't very much) which effects the way you and your team work in 90% of the time, a negative way
    -Seems to be a platform for wannabe MP's

    Advice to Management

    Please go back to your land of commercialism and making "money". Home Group isn't about that, its about CARE & SUPPORT.

    Home Group Response

    Nov 4, 2016 – Recruitment Business Partner

    Hi, Thank you for adding your review about working at Home Group. I appreciate that you wrote this review some time ago, but if you would like the opportunity to discuss your review on a ... More


  9. Helpful (2)

    "Could be better."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England (UK)
    Former Employee - Anonymous Employee in Newcastle upon Tyne, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home Group full-time (More than 5 years)

    Pros

    There are lots of good people working for this company, and there is a good team atmosphere. There are plenty of job opportunities if you work in Head Office.

    Cons

    The company seems to be going through a constant restructure, in my almost 8 years there I went through 3 of them. Staff turnover is huge, In the past 2 years around 75% of the staff in my office have left the company. Rates of pay are not the best, with certain jobs being paid considerably less than the same job with other companies.

    Advice to Management

    There is a definite feeling of management not caring about staff amongst certain people, and the constant restructures are not helping with staff morale.

    Home Group Response

    Nov 4, 2016 – Recruitment Business Partner

    Good afternoon, Thank you for taking the time to write up your feedback about working at Home Group. I can see you wrote these comments a couple of years ago, but rest assured your insights are very ... More



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