Home Instead Reviews

Updated May 10, 2021

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3.7
66%
Recommend to a Friend
83%
Approve of CEO
Home Instead CEO Jeff Huber (no image)
Jeff Huber
483 Ratings
Pros
  • "Caregivers are all so nice and easy to work with, makes the day go by fast(in 122 reviews)

  • "Flexible hours, friendly office staff, variety of work(in 103 reviews)

  • Cons
  • "Not being having enough oppurtunites to meet other caregivers(in 158 reviews)

  • "When you start there is a Low pay rate(in 139 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Home Instead and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      Best Owner Ever

      May 6, 2021 - Caregiver in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Treat you like family and very understanding

      Cons

      I can’t think of any right now because the company was so great

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    2. 4.0
      Current Employee, more than 1 year

      Pretty Good

      Apr 26, 2021 - Caregiver in Flower Mound, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They offer a flexible work schedule, which is always a plus. You get to work independently. The job provides candid experience of home health care and allows you to develop relationships with clients and their families.

      Cons

      The salary is a little low. If you're trying to get into the medical field, I would recommend getting a job as a PCT while doing school so you can have more relevant experience in a hospital while getting paid more. Communication between the client, the company, and you is not always perfect; I've had a few clients get upset at me because they weren't told that I was coming instead of their regular caregiver.

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    3. 4.0
      Former Employee, more than 1 year

      Stayed for the Seniors

      May 4, 2021 - Caregiver in Manassas, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule Sick days Okay office communication

      Cons

      Poor pay They will send you anywhere even if it’s out of your way They guilt trip you if you can’t work a shift they try to get you to pick up

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      Home Instead Response

      Web Support

      Thank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management.

    4. 4.0
      Former Employee, less than 1 year

      Pretty good

      Apr 29, 2021 - Caregiver in Erie, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They really work with you to find a placement that is suitable. The HR, scheduling, and payroll team you work with are all very helpful. Varying pay rates if working on weekend, with 2 clients, or with 3.

      Cons

      I personally don't think pay for caregivers is enough. Can go a while without a placement.

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    5. 5.0
      Current Employee, less than 1 year

      salary

      May 4, 2021 - Certified Nursing Assistant CNA in Norwood, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      i dont know i didnt want to do this

      Cons

      unable to chose cliental per day

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    6. 4.0
      Former Employee, less than 1 year

      Great owners

      Apr 26, 2021 - Care Giver in Pasco, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Screen potential clients as what was beast for them. Catered to clients emerged needs as it was best able to.

      Cons

      Relied on shady caregivers who worked long hours but some had stealing fingers. Company needed shifts covered but at a cost to the clientele.

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    7. 5.0
      Current Employee, more than 3 years

      CNA

      Apr 13, 2021 - Caregiver in Winter Haven, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love the winter haven franchise of Home Instead from the time I step in for my interview 3 years ago there was a home feeling in the office. The scheduling team is awesome and so flexible with your schedule. They are a very understanding team of workers.

      Cons

      Certains Times of the year it’s a little slow and hours can be hard to find if you don’t have as many clients.

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      Home Instead Response

      Web Support

      We’re glad to hear you love working with the Home Instead network. Thank you for the great review and for taking the time to leave your thoughts for others and to management– we appreciate it!

    8. 4.0
      Current Employee, more than 1 year

      Great Entry Job for Healthcare

      May 1, 2021 - Caregiver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -friendly office staff -pick your own hours (flexible) -great training

      Cons

      -get paid minimum wage -can get burnt out easily

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    9. 2.0
      Current Employee, less than 1 year

      Undervalued and overworked

      May 7, 2021 - Staff Scheduling Manager in Beaverton, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive compensation, great teamwork in office.

      Cons

      Benefits are really poor. Unrealistic expectations coupled with feigned support from upper management. Inadequate job specific training for Key Players.

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    10. 1.0
      Former Employee, less than 1 year

      Company needs to pay better

      May 10, 2021 - Caregiver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not terrible, some clients are really nice.

      Cons

      Needs better pay. It's hard to take care of others when you can't afford to take care of yourself.

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    Viewing 1 - 10 of 1,847 Reviews

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