Home Instead Reviews
Updated May 10, 2021
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Approve of CEO
Jeff Huber
483 Ratings
Pros
"Caregivers are all so nice and easy to work with, makes the day go by fast" (in 122 reviews)
"Flexible hours, friendly office staff, variety of work" (in 103 reviews)
Cons
"Not being having enough oppurtunites to meet other caregivers" (in 158 reviews)
"When you start there is a Low pay rate" (in 139 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Home Instead and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Pros
Treat you like family and very understanding
Cons
I can’t think of any right now because the company was so great
- Current Employee, more than 1 year★★★★★
Pros
They offer a flexible work schedule, which is always a plus. You get to work independently. The job provides candid experience of home health care and allows you to develop relationships with clients and their families.
Cons
The salary is a little low. If you're trying to get into the medical field, I would recommend getting a job as a PCT while doing school so you can have more relevant experience in a hospital while getting paid more. Communication between the client, the company, and you is not always perfect; I've had a few clients get upset at me because they weren't told that I was coming instead of their regular caregiver.
- Former Employee, more than 1 year★★★★★
Pros
Flexible schedule Sick days Okay office communication
Cons
Poor pay They will send you anywhere even if it’s out of your way They guilt trip you if you can’t work a shift they try to get you to pick up
Continue readingThank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management.
- Former Employee, less than 1 year★★★★★
Pros
They really work with you to find a placement that is suitable. The HR, scheduling, and payroll team you work with are all very helpful. Varying pay rates if working on weekend, with 2 clients, or with 3.
Cons
I personally don't think pay for caregivers is enough. Can go a while without a placement.
- Current Employee, less than 1 year★★★★★
Pros
i dont know i didnt want to do this
Cons
unable to chose cliental per day
- Former Employee, less than 1 year★★★★★
Pros
Screen potential clients as what was beast for them. Catered to clients emerged needs as it was best able to.
Cons
Relied on shady caregivers who worked long hours but some had stealing fingers. Company needed shifts covered but at a cost to the clientele.
- Current Employee, more than 3 years★★★★★
Pros
I love the winter haven franchise of Home Instead from the time I step in for my interview 3 years ago there was a home feeling in the office. The scheduling team is awesome and so flexible with your schedule. They are a very understanding team of workers.
Cons
Certains Times of the year it’s a little slow and hours can be hard to find if you don’t have as many clients.
Continue readingHome Instead Response
Web Support
We’re glad to hear you love working with the Home Instead network. Thank you for the great review and for taking the time to leave your thoughts for others and to management– we appreciate it!
- Current Employee, more than 1 year★★★★★
Pros
-friendly office staff -pick your own hours (flexible) -great training
Cons
-get paid minimum wage -can get burnt out easily
- Current Employee, less than 1 year★★★★★
Pros
Competitive compensation, great teamwork in office.
Cons
Benefits are really poor. Unrealistic expectations coupled with feigned support from upper management. Inadequate job specific training for Key Players.
- Former Employee, less than 1 year★★★★★
Pros
Not terrible, some clients are really nice.
Cons
Needs better pay. It's hard to take care of others when you can't afford to take care of yourself.
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