Home Instead Senior Care Reviews | Glassdoor

Home Instead Senior Care Reviews

Updated December 12, 2017
949 reviews

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3.3
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Jeff Huber
157 Ratings

949 Employee Reviews

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Pros
Cons
  • Extremely low pay for some of the cases you get/ schedule is crazy sometimes (in 76 reviews)

  • No benefits offered with this job (in 69 reviews)

More Pros and Cons

  1. Helpful (57)

    "Good place, good pace."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Aide in Vero Beach, FL
    Current Employee - Home Health Aide in Vero Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care part-time (More than 3 years)

    Pros

    You can accept only the shifts you can fit into your schedule. There is a lot of work available once the snow birds arrive so you might get a lot of calls. They like to recognize exceptional caregivers so if you fall into that category be prepared for a lot of praise. The office staff is nice. The receptionist is friendly and makes you feel at home. The pay during the week is 11.00 per hour, but the weekends is 13.00 per hour which is considerably more than other agencies in the area pay. Once every 4 months there is a caregiver meeting and you are compensated for your time with a gift card. If you accept last minute shifts and they are in a pinch they will give you a gas card. That is a very nice perk. Also, at your annual review you get a bonus based on base rate of pay and the hours you worked. It's a formula they have and that too is a very nice perk. Also, when you refer another caregiver and they work at least 50 hours you get a 200.00 bonus.

    Cons

    Sometimes there are difficult clients and you have to pay attention to what the scheduler tells you or you might walk into a disaster.

    Advice to Management

    Pay close attention to the caregivers to see if they are complying with the dress code policy. Surprise visits to clients would be good so that you can see if all is well and things are running smoothly. Get a better outreach to the community so that you can get more clients.


  2. "independently owned and operated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Client Svcs in Chicago, IL
    Former Employee - Director of Client Svcs in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Home Instead Senior Care full-time (More than 5 years)

    Pros

    Great flexibility, opportunities, and i had an awesome franchise owner

    Cons

    every office is different...so your experience will be different as well

  3. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC

    I have been working at Home Instead Senior Care full-time

    Pros

    The office staff cares about their caregivers and the show it. The company really takes caring for seniors as all of them are considered to be a part of the Home Instead family.

    Cons

    There are no cons with this company.

    Advice to Management

    Keep doing what you are doing.


  4. "Good starter or supplement job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hha in Jacksonville, FL
    Current Employee - Hha in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care (More than a year)

    Pros

    flexible hours
    willingness to work with you if you need to call out
    overtime pay
    24/hr assistance
    free certification
    no one overshadows you
    Compensation for if a client cancels or if you have to use your personal vehicle during shift

    Cons

    40 hours a week not guaranteed.
    not many opportunities to advance in the company


  5. "Professionalism and Personability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Senor Caregiver in Denver, CO
    Current Employee - Professional Senor Caregiver in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care (More than 3 years)

    Pros

    Adminstration and Management are dedicated to HISC Mission. High integrity, caring and desire to hire and retain qualified, content employees as they serve clients and their loved ones. Good training and opportunities for developing skill sets and room for advancement. Great venues for employer/employee bonding socially as well as professionally.

    Cons

    Not really a Con yet Heads-Up to New Employees: Expect Learning Curve in working with Scheduling to obtain "best matches" between clients and you. It often takes awhile for everyone to discover how mutually beneficial Fits can and will result for short and long haul.

    Advice to Management

    Since joined Team have experienced fine progress in Franchise. Please remain ever-open for innovative improvements to Client Services and Employee Well-Being including nicely tailored "Fits" between Clients and Caregivers! Win/Win!
    Possible room for better compensaton although seems market-friendly.


  6. "sounds good but they need to improve on many things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pca in Mitchell, SD
    Former Employee - Pca in Mitchell, SD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care part-time (Less than a year)

    Pros

    you get to help people ,provide companionship and keep them at home where they would like to be

    Cons

    not detailed enough when they give you clients info on care,cleaning or general needs .You walk into a clients house with very little info on what you may be doing or what their needs are .This does not help the PCA provide the best care possible and makes the work harder.

    Advice to Management

    When assigning care plan to your PCA'S make sure they have all the info not a few vague sentences. You will have better care given and happier clients. Your PCA'S and clients is what keeps your business going ,some of your office staff have very little knowledge of what it actually takes to do this work , no matter what degree they hold it does not compare to teal life experience .If they have not ever been in the field they can not know or dictate the proper guidelines or advice .


  7. "Low pay and training, but meaningful work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Caregiver in Corpus Christi, TX
    Former Employee - Home Health Caregiver in Corpus Christi, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care full-time (More than 5 years)

    Pros

    The work is meaningful. It is fairly easy to get a job here. Little oversight.

    Cons

    Very little training and pay is low.

    Advice to Management

    Train employees better, increase pay.

  8. Helpful (1)

    "Great part-time opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver/Companion in Newton, IA
    Current Employee - Caregiver/Companion in Newton, IA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care full-time (More than a year)

    Pros

    The clientele, are generally friendly & appreciative; we’re given some schedule flexibility, mileage stipend for significant travel distances (if applicable)

    Cons

    Employment wage is slightly higher than minimum wage and less than half of what clients are billed for provided services; communication among coworkers & management is minimal at best, and training opportunities are few & far between.


  9. "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care full-time

    Pros

    Nice people to work for and with

    Cons

    Split shifts doesnt allow you to deal with other pruorities

    Advice to Management

    Try to keep same caregiver for each client to help eliminate client's confusion


  10. "Not a lot of hours but good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Daytona Beach, FL
    Current Employee - Anonymous Employee in Daytona Beach, FL

    I have been working at Home Instead Senior Care part-time (Less than a year)

    Pros

    Really good work environment and nice employers. Always trying to work with you on scheduling.

    Cons

    Even if you ask for full time you probably wont get more than 30 hours a week. Doesnt pay a lot and minimal benefits.


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