Home Instead Senior Care Reviews | Glassdoor

Home Instead Senior Care Reviews

Updated May 26, 2017
787 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Recommend to a friend
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Jeff Huber
93 Ratings

787 Employee Reviews

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Pros
Cons
  • Extremely low pay for some of the cases you get/ schedule is crazy sometimes (in 69 reviews)

  • pay is bad no benefits no raises mileage reimbursement is not nearly enough (in 55 reviews)

More Pros and Cons

  1. "Love my job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Wilmington, NC
    Former Employee - Caregiver in Wilmington, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care full-time (More than a year)

    Pros

    Amazing office staff
    Flexible schedule
    Helping seniors in need

    Cons

    Pay
    No benefits
    Getting attached to clients and then them
    Leaving

    Advice to Management

    Some CGs could have had more training. I would suggest just popping in randomly to different shifts to see what's going on


  2. Helpful (1)

    "Compassionate, caring company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Caregiver in Grass Valley, CA
    Current Employee - Lead Caregiver in Grass Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Instead Senior Care full-time (More than a year)

    Pros

    Home Instead Senior Care is a wonderful company that is always interested in the care of the clients they serve as well as the caregiver's they hire to serve their clients. They are caring, compassionate and proactive people with a heart for the elderly community. I have been with this company for 2 years and have had nothing but good come out of it! They provide excellent training and support. With opportunity to grow with the company. The entire staff is always friendly and helpful and I love my job!

    Cons

    We need more caregivers

    Advice to Management

    Develop a way to connect our clients with each other with activities they can share


  3. "Caregiver"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Dunwoody, GA
    Current Employee - Anonymous Employee in Dunwoody, GA

    I have been working at Home Instead Senior Care part-time (More than 3 years)

    Pros

    Your own boss if you are responsible

    Cons

    Earned increases arn't given to this point

    Advice to Management

    New plans are excellent i.e. Training in house ! Follow through with merit increases


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "CNA"

    Star Star Star Star Star
    Former Employee - Senior Caregiver in Kennesaw, GA
    Former Employee - Senior Caregiver in Kennesaw, GA

    I worked at Home Instead Senior Care part-time (More than 3 years)

    Pros

    The office is very professional and takes care of details for business. Many office staff that get benefits.

    Cons

    Had trouble with a scheduler taking jobs from me and others to give to her friends. Sometimes left people not covered.
        Caregivers were not recognized for their skill level. All were paid as untrained sitters. Lowest pay in area but charged the client the most.


  6. "Long hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Assistant in Alexandria, VA
    Current Employee - Patient Care Assistant in Alexandria, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Home Instead Senior Care full-time (More than 3 years)

    Pros

    Direct patient care, experience with diverse patients and different levels of care. I cannot think of any pros other than those

    Cons

    Low pay rate, lack of communication, no room for growth in the company, no leave, work is based n client availability

    Advice to Management

    We need raises and real ones


  7. "HomeInstead is a heart warming place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Sacramento, CA
    Current Employee - Caregiver in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Instead Senior Care part-time (More than 3 years)

    Pros

    Close relationship with my clients.

    Cons

    It is so heartbreaking when our clients pass away.


  8. "Personally rewarding job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Giver in Austintown, OH
    Current Employee - Care Giver in Austintown, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Instead Senior Care full-time

    Pros

    Very flexible with how you want to work

    Cons

    They don't have provisions for coverage of a client if an overnight caregiver has a family emergency during their shift.


  9. "Caregiver"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE

    I worked at Home Instead Senior Care part-time (More than a year)

    Pros

    The hours were flexible, I could work as little or as much as I needed.

    Cons

    I never had a review or pay increase.


  10. "Good people, no benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Gainesville, GA
    Former Employee - Caregiver in Gainesville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care full-time (More than a year)

    Pros

    I enjoyed getting to pick and chose my preferred clients and then get to have them on a regular basis. Home Instead does strive to make good matches between their clients and caregivers.

    Cons

    There are NO benefits offered and it is difficult to avoid private insurance on the salary given. Not recommended for woman with families due to the lack of benefits

    Advice to Management

    NONE! Vacancies are filled at the Owner's discretion and there is no official advertisement or advisement of office openings.


  11. "Anonymously said"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Fayetteville, GA
    Former Employee - Csr1 in Fayetteville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care full-time (More than a year)

    Pros

    Great discount - friendly co workers.

    Cons

    Not enough available hours, mostly weekends


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