Home Instead Senior Care Reviews | Glassdoor

Home Instead Senior Care Reviews

Updated October 16, 2017
125 reviews

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2.0
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Jeff Huber
15 Ratings

125 Employee Reviews

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Pros
Cons
  • Extremely low pay for some of the cases you get/ schedule is crazy sometimes (in 73 reviews)

  • No benefits offered with this job (in 64 reviews)

More Pros and Cons

  1. "Back stabbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Saxton, PA
    Former Employee - Caregiver in Saxton, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Home Instead Senior Care part-time (More than 3 years)

    Pros

    Working with decent clients sometimes

    Cons

    When a client makes an accusation against an employee the employer will blindly believe it and fire the employee for the sake of not losing a client.

    Advice to Management

    Be more loyal to your employees


  2. "Caregiver"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Home Instead Senior Care part-time

    Pros

    Flexible schedule, pretty nice management.

    Cons

    Not enough training, Would send you to houses right away without anyone with you for proper training.

  3. Helpful (2)

    "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in North Kingstown, RI
    Former Employee - Caregiver in North Kingstown, RI
    Doesn't Recommend

    I worked at Home Instead Senior Care part-time (More than a year)

    Pros

    Flexibility of hours and the clients.

    Cons

    Caregivers are seen as "second class" citizens.

    Advice to Management

    If you have a college graduate working for you, who always dresses professionally, and who is adored by her clients, perhaps you could figure out a way to give incentive bonuses. The work did not fit the pay.


  4. "Feast or famine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Home Instead Senior Care part-time (More than 5 years)

    Pros

    Love working with clients. And to travel. Very satisfying work. HR manager is very easy to work with unfortunately others not do much.

    Cons

    Not enough hours or too many. Don't always match with client just looking for body. No one calls back after hours.


  5. "No training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Fort Worth, TX
    Former Employee - Caregiver in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Home Instead Senior Care part-time (Less than a year)

    Pros

    The pros were very few. If you have more experience with people & are trained well, you may do better.

    Cons

    They sent me out to do my 1st assignment and left me basically on my own. I worked on a weekend which means that there there was nobody to confer with about any questions that I had. Plus they had told me that I would basically be doing care such as helping clients groom themselves and cooking. They had said that I would be doing 20% cleaning and it was more like 95% cleaning: cooking, mopping, vacuuming, laundry, linens, ironing. All in all about 16 different tasks to be done!

    Advice to Management

    Make sure that the employee has enough time to do all the tasks and don't start them out their 1st day without them being prepared. Don't have impossible amounts of tasks to be done. Also, when the client doesn't want us to do the chores what are we supposed to do?


  6. "HHA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA/HHA in Staten Island, NY
    Former Employee - CNA/HHA in Staten Island, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care part-time (More than a year)

    Pros

    Hardly any work but great for any one to gain experience as a fiirst job.

    Cons

    No money to live on.

    Advice to Management

    Get to work and pay for the hard work.


  7. "Loved the seniors, dissatisfied with the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver/Companion in Fayetteville, NC
    Former Employee - Caregiver/Companion in Fayetteville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home Instead Senior Care part-time (Less than a year)

    Pros

    The best part of this job is hands down the clients. I was only with them a short time but it was difficult not to get attached.

    Cons

    The pay, even at part time, wasnt nearly enough to compensate for some of the stuff you're asked to do. They make you well aware of the pay before starting but after sitting in a facility for 8 hours with no lunch time or break it hit it's not enough to help with bills. 30 hrs of work was well less than 300 bucks. Also, you can't change your availability for the first 90 days or ask off for the first 30. That makes it near impossible to schedule appts for yourself or your kids during that time.

    Advice to Management

    Pay your caregivers better. They'll gladly do more for you and won't mind being jerked around or scheduled last minute for things. And change the availability and asking off policy. This is a military town, both of those change regularly for some of your caregivers.

  8. "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Riverside, CA
    Current Employee - Caregiver in Riverside, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Home Instead Senior Care part-time (Less than a year)

    Pros

    The managers are always there for u very nice people

    Cons

    Not even hours and get paid 10.50 but they charge there clients 25.95 hr 😐😩 Only work 3hrs per client not even worth the drive

    Advice to Management

    The pay should definitely pay more then 10.50 the pay should be between 13 and more depending on how difficult the client might be and should pay Mileage between shifts one client to the next and give more then 3hrs per clients


  9. Helpful (1)

    "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Home Instead Senior Care full-time

    Pros

    ok partime position and make own hours

    Cons

    ok, for someone prt time

    Advice to Management

    none


  10. Helpful (2)

    "I would not pursue this as a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Gastonia, NC
    Former Employee - Caregiver in Gastonia, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Home Instead Senior Care part-time (More than a year)

    Pros

    flexible hours. You can work overnight, weekends etc. Recommended for retirees, students or someone wanting to supplement their income. Definitely not a full-time career.

    Cons

    LOW pay rate. No benefits. The staff is fake. They will smile in your face and then stab you in the back. The owners hire staff to do their dirty work. High turnover.

    Advice to Management

    The reason you don't have CNAs is that you are Hippocrates and don't know how to pay your employees for what they are worth. You are supposed to a "Christian agency" that is further from the truth.


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