Home Loan Investment Bank Reviews | Glassdoor

Home Loan Investment Bank Reviews

7 reviews

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Brian J. Murphy
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Employee Reviews

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  1. "Executive Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Representative in Warwick, RI
    Former Employee - Loan Representative in Warwick, RI
    Recommends
    Positive Outlook

    I worked at Home Loan Investment Bank part-time (More than 10 years)

    Pros

    This was and still to this day is the best place I've ever worked.

    Cons

    No cons other than thinking grass was greener on other side so to speak and leaving a family and bank I love and respect.

    Advice to Management

    Keep up the great work


  2. "Educational"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Warwick, RI
    Former Employee - Intern in Warwick, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Home Loan Investment Bank (More than a year)

    Pros

    Very willing to help interns and offer proper support and training.

    Cons

    Didn't give me enough work to do. Very small company


  3. Helpful (1)

    "Most Disorganized and Dysfunctional Workplace Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Home Loan Investment Bank full-time

    Pros

    The pay was above average for field, but that's about it. Maybe a convenient location close to the mall?

    Cons

    Easily the most disorganized and dysfunctional workplace I have ever experienced. Far behind with the times. For example, just launched an online banking platform for the first time in 2016. This is something that has been an industry standard for years now and Home Loan is just now bumbling onto the bandwagon. It was launched without sufficient supporting infrastructure. IT department is one person, who they primarily use as a janitor (literally saw the guy cleaning toilets one time!), and it took him over a month to figure out how to reset people's passwords if they got locked out.

    Company as a whole doesn't know its rear-end from its elbow. There is no consistency or proper communication. Entire policies can differ drastically depending on who you ask and on what day, and certain ones I feel were made up by management on the spot. This leads to headaches when trying to assist customers, and most serious issues you will be wholly unable to resolve to anyone's satisfaction.

    Entire business model model is dubious as well. Essentially, they are a company that specializes in borderline predatory mortgage and automotive lending and have no sense of ethics when it comes to dealing with consumers. They specifically target low credit borrowers and lend to them at ridiculous rate - I've seen customers with mortgages as high as 12%+.

    Management doesn't know what's going on. They do not offer appropriate leadership, and enact policies that make your job very difficult to perform. Then, when you don't hit the right numbers at the end of the month, it comes back down on you, the lowest hanging-fruit on the tree, because you're "not doing your job." Its important to note that I have, on two separate occasions, witnessed management publicly fire employees in front of their co-workers in the middle of the business day, seemingly to set an example for the rest of us.

    Decent pay, but run like the plague.

    Advice to Management

    Get you stuff together, seriously. Instead of blaming the lowest fruits on the tree month to month when you don't get the results you want, maybe look into reviewing and solving some of your more macro-level organizational problems (of which there are many)


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  5. "good learning experience, but would not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Warwick, RI
    Former Employee - Loan Officer in Warwick, RI
    Doesn't Recommend

    Pros

    very good compensation if you are good at your job

    Cons

    it is an extremely cut throat environment.


  6. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warwick, RI
    Current Employee - Anonymous Employee in Warwick, RI

    Pros

    Good management, flexible, good projects, management is easy to talk to, great benefits, great 401k

    Cons

    Usually most of the employers were older and have been there for years which makes it difficult for younger talent to move up

    Advice to Management

    Retain more younger employees, you will need them when older employees retire.


  7. "The money is decent but"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Officer in Warwick, RI
    Current Employee - Loan Officer in Warwick, RI

    Pros

    It can be a challenging but rewarding place to work. You could make a lot of money if you worked hard and kept at the phones. No cold calling, all leads are warm.

    Cons

    The hours are long. The management is uptight --- you can't even have a drink at your desk besides water. The atmosphere is generally gloomy, although that has more to do with the state of our economy in general. Not sure about loyalty from upper management either. I feel like they put too much blame for the lack of loans being put out on the loan officers' shoulders, when it was really because of the housing market implosion.

    Advice to Management

    Be more respectful to employees and make them feel appreciated.


  8. "Good part time position, but that's about it"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Representative
    Former Employee - Loan Representative

    Pros

    - Builds communication skills
    - Helps understand the mortgage industry
    - Creates a well rounded employee, as you interact with customers from various backgrounds

    Cons

    - College hires are usually overqualified
    - Work can often be boring
    - You have little faith in the company when you realize the type of lending they practice
    - Management lied to department about future layoffs

    Advice to Management

    - You need to be honest and upfront about your policies and practices
    - You should also consider giving some employees more responsibility