Home Office Reviews | Glassdoor

Home Office Reviews

Updated August 15, 2017
70 reviews

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2.7
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Home Office Permanent Secretary Mark Sedwill
Mark Sedwill
24 Ratings

70 Employee Reviews

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Pros
Cons
  • Leadership is usually outcome driven at any cost to staff morale, with limited empowerment, inspiration and confidence in junior staffs capability (in 4 reviews)

  • and the general Civil Service rubbish that goes on (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "na"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    nice, interesting, fun, friendly and continuous learning

    Cons

    managers not helpful and too bossy


  2. Helpful (6)

    "Suicidal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Officer
    Former Employee - Administrative Officer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Home Office part-time (More than 10 years)

    Pros

    Flexible working hours and job security are excellent and enabled me to work part time to raise my son

    Cons

    Intense bullying and lying is rife among managers. Policies, procedures and employment legislation are not followed.

  3. Helpful (6)

    "Awful, awful, awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Home Office full-time (Less than a year)

    Pros

    A couple of decent sandwich and coffee shops in the area conspire to get you out of the building.

    Cons

    As I arrived, the first thing I was told was who had resigned that week (3) from the team of 30. Over the following 3 months of my time there, more than half the team left, all but one with no job to go to. I soon joined them.

    Advice to Management

    Manage


  4. Helpful (6)

    "Career suicide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Home Office full-time (More than 5 years)

    Pros

    - good people to work with
    - great for graduates / apprentices or those working in HO development schemes
    - very respectful of family / caring commitments and flexible working arrangements
    - great for those who are strong at self-promotion
    Recommend to graduates, apprentices, those nearing retirement, those planning children in the short term or those who are outspoken, can shamelessly self-promote getting in there with the privately educated old boys club that is very much present the higher you go.

    Cons

    Working in the Civil service was near career suicide for me. Senior leaders are often out of touch with what happens on the ground, don't 'actually' listen to their staff, are very, very much about self preservation and never seem to have a clear vision.
    I've worked with some fantastic people, with great backgrounds and high levels of integrity who will never, ever have a shot at senior leadership positions because they don't 'talk the talk', and they care too much about their staff and the meeting the true needs of the public.

    Advice to Management

    It would be great if the leaders you recruited 'actually' demonstrated civil service competencies and possessed true leadership skills.


  5. Helpful (1)

    "More for Less........."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in London, England (UK)
    Current Employee - IT Project Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible working, good work life balance, good employee protection

    Cons

    Poor quality managers, hopelessly unrealistic corporate and departmental objectives, waste

    Advice to Management

    Use some carrot as well as stick


  6. Helpful (4)

    "If you have a Degree Apply, if you don't stay well clear!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in London, England (UK)
    Current Employee - Administrative Assistant in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Home Office full-time (More than 8 years)

    Pros

    Loads of career opportunities if you have a Degree and under the age of 35 with the their fast stream and Pathway recruitment schemes that ran yearly.

    Cons

    If you haven't got a degree then this is when the Home Office falls flat on it's face and there is a culture that anyone without a degree seem to be "Not Capable" of progressing up the promotion ladder where staff that have been in the position for 10 years + who have tried and failed to get promotion due to not having a "Degree" and disregards years of experience that could prove invaluable to the organization as a whole!

    Advice to Management

    Stop the obsessing with staff with Degrees and the discriminating attitude to staff that do not hold a degree it's no wonder the Home Office lurks from one crisis to another when Graduates are placed above head and shoulders above EVERYONE ELSE at the determent of staff who could provide solutions to problems the organization faces that don't get in the senior roles of the home office due to not being Degree Holders.


  7. Helpful (2)

    "If you want a job with development do not bother with the civil service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Regular wage, pension. That is it really. Not much else to say but I have to put 20 words minimum.

    Cons

    No development opportunities, no progression, no support. If you want a career especially as a graduate I would look elsewhere.

    Advice to Management

    Put some more focus on your staff, they deserve to be treated better. And if you promise development at the beginning stand by your word.

  8. Helpful (4)

    "Really bad work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People seem ok actually. They dont seem to be bad people, just really lacking in any management experience (the excuse they give for bad management practices is that its a large programme of work).

    Cons

    Where do I start:
    1. The work environment is overly complex for rolling out relatively small changes to any software systems
    2. They have this weird form of agile, which they call agile, but it does not follow any agile principles at all (apart from the horrendous misuse of an Agile tool)
    3. Agile user stories are being used for 'support tickets' which they called 'user stories' and managed in a really bad way
    4. There is no planning or foresight whatsoever and things only get managed when they become critical. This is coming to a head now where everything is always extremely critical at any time of day or night, and people are always working 18 hour days and all weekends as norm (even long weekends where there is an extra bank holiday).
    5. Very high turnover of staff makes it very hard to plan anything as people are always being replaced by other people and no one seems to think this is unnatural or do anything about it
    6. Some of the people are extremely rude and seem to think they are overly important (who knows why) and they shout at other people loudly to get anything done
    7. Public sector and agile dont really work together, and although people in the Home Office were trying extremely hard to make it work, they really need better Agile training to understand that using an Agile tool and being co-located are not the only principles of Agile. There are many other principles which they should be implementing if they wanted to follow even a very dilute version of Agile.

    Advice to Management

    Please stop the madness, take a step back and understand what you need to do to create a sustainable work environment. Stop justifying your turnover rates and stop employing so many contractors that they take advantage of you and make themselves in-disposible instead of doing valuable work for the country and company. You are wasting taxpayers money and should have some sense of responsibility towards it!!!


  9. Helpful (3)

    "Awful place to work. Wish I had stayed where I was before."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Border Force Officer
    Current Employee - Border Force Officer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Home Office full-time (More than 5 years)

    Pros

    Adheres to Civil Service standard terms such as parental leave. Shift allowance makes mediocre salary decent but can mess up your social life.

    Cons

    I can only really comment on Border Force, but it is a terrible place to work. Most of my colleagues are leaving, retiring, or intending to do one or other. Senior management are as bad as any you could find although lack of government funding may mitigate that a little. Complete disregard for staff. On paper the job sounds good but the reality is very different. Very little concern about the work other than worrying about queues. No staff development. Opportunities for promotion do exist but few apply as it is an even worse job.

    Advice to Management

    John Reid said in 2006 that the Home Office wasn't fit for purpose. He had a point.


  10. Helpful (4)

    "Time travelled back to the 70s.........."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Passport Examiner in Peterborough, England (UK)
    Former Employee - Passport Examiner in Peterborough, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Home Office full-time (Less than a year)

    Pros

    The employment terms and conditions are good, pay is fair, 30 days annual leave, sick pay and pension scheme.

    Cons

    Terrible culture, nepotism, favouritism, lazy, lazy staff, poor management who never challenge, antiquated equipment and old fashioned long winded processes, protectionism, excuses not to change or do things differently, not a meritocracy, career progression based on who you know and how hard you lick their back side and so much more.

    Advice to Management

    Wake up, listen to the people who do want to change and drag this sorry department into the 21st Century...........


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