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Home Team Pest Defense Reviews

Updated April 11, 2017
63 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Jerry Gahlhoff
18 Ratings

63 Employee Reviews

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Pros
  • Very good pay, benefits,company truck and phone (in 5 reviews)

  • Company truck, 401k, company phone there is so much to love here working at HomeTeam pest defense (in 3 reviews)

Cons
  • No opportunities for advancement (in 2 reviews)

  • Poor communication between CSR's, technicians, and management was the norm (in 2 reviews)

More Pros and Cons

  1. "Pest Control Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Technician in Myrtle Beach, SC
    Current Employee - Pest Control Technician in Myrtle Beach, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Team Pest Defense full-time (More than a year)

    Pros

    Very good pay, benefits,company truck and phone. You get to manage your own work, also if want to be a tech that comes in once or twice a week to get product you can do that. Management is very good in both branches I have been too, room for promotion and the company wants to promote from within, if your willing to move you can basically go anywhere.

    Cons

    Branches are different each one you go to, but I don't really find this a con because each branch just changes a few things. The only really thing is the training program for pest tech isn't good enough in my opinion.

    Advice to Management

    Keep developing the techs you have, make sure training is a number 1 thing because in our industry it is very important to keep learning.


  2. "Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pest Tech in Myrtle Beach, SC
    Former Employee - Pest Tech in Myrtle Beach, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Home Team Pest Defense full-time (More than a year)

    Pros

    Great pay for the area and room for advancement

    Cons

    Sometimes long work hours. Working in the elements.


  3. "Master Pest Control Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Master Technician in Winter Garden, FL
    Former Employee - Master Technician in Winter Garden, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Home Team Pest Defense (More than a year)

    Pros

    Pay can be decent at Ones but varies greatly depending on your branches location. Becoming a salaried manager one day.

    Cons

    Production pay can be horrible for hours worked, no work life balance, always asked to do things you will not get paid for often, managers lie and cheat to better their positions. Lie about growing potential within the company. Benefits were raised so high as his year compared to 2015 that no one can afford it anymore. Parent company Rollins straight up said we did to cut costs.

    Advice to Management

    No consistency from branch to branch, you need uniformity, plus all managers need to be on the same page when making decisions.


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  5. Helpful (1)

    "Good entry level sales position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in San Antonio, TX
    Current Employee - Outside Sales Representative in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Home Team Pest Defense full-time (More than a year)

    Pros

    Family atmosphere where you feel like a major part of the team. A great place to start out if you aren't familiar or don't have a lot of experience. Bot a hard sale so if you have a area with alot of builders then you should beat quota. No hard pressure selling.

    Cons

    No room for advancement. The pay structure needs to make it to where you are taking care of everyone not just the technicians.

    Advice to Management

    Let each branch have more say in what they need to be successful and what pay all employees at a good rate to where you don't have many people leaving over pay.


  6. "Pest control Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pest Control Technician in Greenville, SC
    Former Employee - Pest Control Technician in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Home Team Pest Defense full-time

    Pros

    Great pay and great 401K

    Cons

    Management is some of the worst I have seen. Expectations vs reality isn't there

    Advice to Management

    Listen to your techs ideas and stop acting like know it alls.


  7. Helpful (1)

    "A place you don't always mind working a lot of hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Tech in Dallas, TX
    Current Employee - Pest Control Tech in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Home Team Pest Defense full-time

    Pros

    I have never worked for a company where management will step up and take up the lack when the work load is falling behind. And they don't treat you like you are the lower employee and I'm the upper. It really creates a family environment.

    Cons

    From mid Spring to mid fall you will work a lot of hours. That is Hometeam busy season but you will make a lot of money.

    Advice to Management

    They continue to lead from behind.


  8. "Route / Pest Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harrisburg, NC
    Former Employee - Anonymous Employee in Harrisburg, NC

    I worked at Home Team Pest Defense (More than a year)

    Pros

    Working with cusromers and resolving their issues daily, working with a the diversity of co workers,

    Cons

    No room for advancement or growth.


  9. Helpful (1)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Charlotte, NC
    Current Employee - Outside Sales Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for and with. Service based company that cares for the customer, professional environment that fosters teamwork to always to what is best for the customer.

    Cons

    I have not encountered any negatives with this company. True professionals that care about their customers and teammates.


  10. Helpful (1)

    "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Home Team Pest Defense (Less than a year)

    Pros

    You get an hour long lunch break

    Cons

    A majority of the staff are culturally and racially bias

    Advice to Management

    Exhibit more balance and integrity towards your employees


  11. Helpful (1)

    "Hometeam smoke&mirrors not all what they make it seem."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Tempe, AZ
    Former Employee - Outside Sales Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Home Team Pest Defense full-time (More than a year)

    Pros

    Company car,company phone, some good coworkers and decent vacation days.

    Cons

    Branch Management does not follow through on what they say or promise. Company behind on technology, that would make employees job and customer experience better. Always problems with paychecks and benefits. Lied about opportunities for advancement in company and pay.

    Advice to Management

    Reassessment on the Branch Management at the Phoenix East Branch, there is a reason the employee turnover is high and employee surveys are the worst in the company.



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