HomeAdvisor Employee Reviews about "scam"

Updated Jan 14, 2021

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3.0
39%
Recommend to a Friend
60%
Approve of CEO
HomeAdvisor CEO Brandon Ridenour
Brandon Ridenour
256 Ratings
Pros
Cons
  • "It's pretty well known that it's a scam, that's why they have you making 150-200 dials per day until you catch someone(in 31 reviews)

  • "Was basically told to bully people into going with home advisor(in 24 reviews)

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Reviews about "scam"

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  1. Helpful (2)

    "Good People, Lots of numbers to hit."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant in Golden, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HomeAdvisor full-time for less than a year

    Pros

    Fun environment. Relaxed dress codes, standing desks. Manager are nice and care a lot about their teams.

    Cons

    repetitive tasks (calling 300 prospects a day). Although the system can work HomeAdvisor has a bad reputation among some contractors and you might get insults or people telling you that you are a scam over the phone.

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  2. Helpful (4)

    "TREAT THEIR EMPLOYEES WORSE THAN THEIR CONTRACTORS!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HomeAdvisor full-time for more than a year

    Pros

    Nothing, None, Nada, Zero, Zilch,

    Cons

    This company needs some serious changes and it needs to start at the top. An absolute nightmare of a job. It's not sales at all! Your tile will be a "Sales Consultant". In reality, it should be called a "Telemarketer Scammer". Anyways, let's start with their so-called "training"- when the brainwashing begins. Your trainers will talk about how they all made six figures and how they are the best when in reality they made six figures by using deceptive/scam sales tactics. Furthermore, you need 4 sales to "graduate" from training. I was put in the most uncomfortable/unethical situation during my career where a trainer was pretty much telling me to yell at a lady to get to sign up. The trainer kept telling me to call her and be rude to get her to sign up. The service provider couldn't believe how she was being treated. I had no choice but to listen to my trainer. Then you get put on a team once you graduate and then you really learn what the company/product is about. You're pretty much lying to contractors about the product and how you have "tons" of work for them in their area that you immediately to find a contractor for. Even if there is no work in their area you're still supposed to push through with the call. Your taught to just rush through a deceptive script and do anything to get these contractors' credit cards on file. That is where this job crossed the line with me ethically. And then they expect you to retain these contractors which is impossible because you rushed through a deceptive script and the contractor didn't know what they signed up for. Then the contractor calls the sales rep that signed them up and they yell at you because once again you're taught to lie during the sales call and not actually explain the product. Once you stop selling is when management is on your a** about why your numbers down. They don't actually care about the employee they just care about you making your manager money. It seriously felt like a cult and they make it seem like your helping small businesses make money in reality your just straight up screwing them over. It makes you feel like a scammer but once again management makes it seems like it's okay and everything is all good and it's the contractor's fault for not using the product correctly. In addition, you're calling washed up leads that have been called numerous times by different reps. You get cussed out by contractors but you're still taught to keep pushing through the sale. I overheard numerous reps just straight up yelling at contractors and belittling them because they didn't want to sign up. The money I made felt like dirty money.

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  3. Helpful (2)

    "not good"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HomeAdvisor full-time for less than a year

    Pros

    remote, commission structure, good script

    Cons

    It's pretty well known that it's a scam, that's why they have you making 150-200 dials per day until you catch someone. You have to mentally prepare yourself to sell the product, if you're okay with lying and stealing and can show up on time everyday then you will fit right in.

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  4. Helpful (1)

    "I definitely would not recommend working here."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend

    I worked at HomeAdvisor full-time

    Pros

    the environment and constant music playing

    Cons

    they sell you on what you could have and all of the amazing perks of the job, but it is truly a scam. I was on multiple calls hearing stories of tragic situations that was due to home advisor. scam.

  5. Helpful (12)

    "THE MOST UNETHICAL COMPANY TO WORK FOR"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HomeAdvisor full-time

    Pros

    The teams are supportive and offer moral boost when you go weeks without a sale.

    Cons

    First off they hire there reps without outlining there is a class action lawsuit against the sales department of HomeAdvisor and they do this because of the following: The practices the company teaches their reps are borderline illegal and very unethical. Constantly are calling people on the National Do Not Call registry which is very illegal. The advise passed down from the management is to close the sale even when there is no benefit for the customer. Selling to people that cannot afford the product and are uneducated about how the service works. Constantly preached to do one call closes otherwise the customer will realize the product is a SCAM. The sales force targets service professionals that are borderline bankrupt or NOT service professionals at all. The company is growing their salesforce at an extreme level which is bringing every reps sales down across the board, which with the ridiculously low commision structure you will be lucky to add $400 on to your paycheck ever! Constantly calling leads that go nowhere, ex. leads pulled from facebook, yelp, and other sources that do not offer concrete information or even active #'s. When calling leads, more often than not they will scream at you for being the 15th person to call them in a 2 week time frame from HomeAdvisor. (clearly harassment) The management team when asked about what the repercussions are for calling people over and over about the service they clearly stated they "DO NOT WANT" is they would laugh and say "HomeAdvisor is to large of a company to have repercussions, because our legal team would take care of it" The list of unethical behavior within this company is sickening and it felt like a major weight lifted off my shoulders when I left. So if you feel like HomeAdvisor is your next career path ask yourself do I want to make NO money and be taught unethical sales techniques or should I pass? Always pass!

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  6. Helpful (4)

    "Scam"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Internal Sales Consultant 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HomeAdvisor full-time for less than a year

    Pros

    Great team environment and atmosphere

    Cons

    Everything about working at home advisor sucks and it feel like a scam

    HomeAdvisor Response

    October 27, 2020HomeAdvisor

    We hope that you are able to share your feedback while still on the team. We’re sorry to hear that you are having a negative experience and encourage you to reach out to your local HR team or contact us at HR@homeadvisor.com to discuss your concerns.

  7. "Do not work here"

    1.0
    Former Employee - Sales Consultant 
    Doesn't Recommend

    I worked at HomeAdvisor full-time

    Pros

    none if you don't like cold calling 250 people a day

    Cons

    everything. scam of a company

    HomeAdvisor Response

    October 27, 2020HomeAdvisor

    We hope that you were able to share your feedback while you were still on the team. We’re sorry to hear that you’ve chosen another path, but we wish you the best moving forward. We appreciate your honest feedback and wish that the position had been a better fit for you.

  8. Helpful (8)

    "Unprofessional. Not for college graduates. Churn and burn. Multi level Marketing scheme. Look up tulip bulb craze."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telemarketer in New York, NY
    Negative Outlook
    Disapproves of CEO

    I worked at HomeAdvisor full-time for more than a year

    Pros

    Not much. Lunch and dinner. But I’m probably the 10,000th person to say that.

    Cons

    Unprofessional. Everything here is done with 20% effort. Your job lacks responsibility. You don’t learn here. This essentially parallels Waitering, bartending, EMT, chef, fast food worker, cvs, 7/11, work without the pay and structured hours. Don’t be fooled, It’s an elementary school here. Walking in your thoughts are wow a great start to a hybrid Account Executive/Account management role. WRONG. No one will take responsibility nor accountability . They’ll pressure you because you don’t know any better. They use your job stability as a motivational tool. Doesn’t work. They use fear to get you to puppeteer for them. This isn’t a job for college graduates. Lack of depth in the industry. No learning. No professional development. A fake leadership program that doesn’t work. Don’t truly understand the needs and a wants in their industry. Open hiring shows there willing to take anyone. Bottom feeding until you stay there long enough. Churn and Burn. Pigeonholed is an understatement. This isn’t a job with limitless potential. This a time to be a part of making no difference and being part of corporate America. Lack of HR involvement. Always watch these companies, they harp on culture. What they do is mature you into thinking that it’s you. The whole time this company will tell you, “it’s a numbers game.” At which then what is your expectation? The faster you dial the faster you sell? Wrong. Your pigeonholed. You’re attached to your tenure. The rest of the reviews provide no honesty. The company doesn’t have core values. No HR presence. And a lackadaisical effort from upper management. At the end of the day, you make no difference. The short commission structure is to lure everyone in. Just like the service, they both don’t work. ANGI Homeservices is an umbrella of unregulated internet scams that provide no value to the world. These inventoryless companies have no overhead. For the money they pay you versus the amount that is made off of these people is disgusting. In the end this is basically an Multi Level Marketing scam (MLM scheme). You’re selling an idea with no tangibility. They pay and what do they get.

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  9. "Scam"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Cellular Sales Representative in Centennial, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HomeAdvisor for more than 5 years

    Pros

    I can’t think of anything positive about this company !

    Cons

    Everything you could imagine yes scam !

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  10. Helpful (3)

    "Terrible pay, terrible culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Golden, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HomeAdvisor full-time for less than a year

    Pros

    Free booze on Friday afternoons

    Cons

    The whole thing is a scam

Viewing 1 - 10 of 31 English Reviews

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