HomeAway Reviews | Glassdoor

HomeAway Reviews

Updated November 17, 2017
404 reviews

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3.9
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Approve of CEO
HomeAway President John Kim
John Kim
64 Ratings

404 Employee Reviews

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Pros
  • Company values work/life balance (in 36 reviews)

  • Great benefits friendly workers much room to grow flexible hours very patient and train well (in 38 reviews)

Cons
  • Work/Life balance can sometimes be a challenge (in 13 reviews)

  • Sometimes upper management can get in the way of work or advancement (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (More than a year)

    Pros

    - Incredible people and work environment
    - Competitive salary packages and benefits
    - Weekly updates from executives and upper management
    - Free food and drinks
    - Modern offices w amenities (gym, ping pong, foosball, shuffleboard, video games, etc...)

    Cons

    Zero cons off the top of my head.

    Advice to Management

    Keep up the good work!


  2. "Great Co-Workers, good company. Change change and more change."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Support Specialist
    Current Employee - Product Support Specialist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HomeAway full-time (Less than a year)

    Pros

    Great people to work with and a great startup feel to the company. There's always something new happening and the company makes an effort to let you give back to the community.

    Cons

    Very limited opportunities for growth. No transparency from management, changes are made to the workflows with little to no notification. What can be standard one day can change the next and you could be following outdated information before you're given an update.

  3. Helpful (238)

    "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (More than 5 years)

    Pros

    HomeAway technology stack has come a long way. One of the most appealing things about working here is the fact that you get to work with cutting edge technology. In addition, the engineering team are super smart, so working here is a great networking opportunity too.

    Cons

    Company is getting pretty big, and if you end up on the wrong team, you may find it that it is difficult for you to be impactful.

    Advice to Management

    Some people have never been very good. With those, be more quick to get rid of them. Don't try to shift people around who already proved to not be great.


  4. Helpful (1)

    "Promotions are not fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at HomeAway full-time

    Pros

    Fast Paced, New tech stack, good work life balance

    Cons

    Promotions are not fair, you don't always get the credit of your hardwork


  5. Helpful (1)

    "this is a review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HomeAway full-time

    Pros

    HomeAway offers decent perks for staff

    Cons

    leadership is unorganized and communicates poorly


  6. "Demanding, fast-paced environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time

    Pros

    Everyone at HomeAway works hard

    Cons

    In the marketing department, work/life balance can be difficult


  7. Helpful (3)

    "Stay away from their Analytics team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at HomeAway full-time (Less than a year)

    Pros

    D I V E R S I T Y

    Cons

    No clear vision for the team

    Advice to Management

    Up your game

  8. "Great - Considering the other options"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Team Lead in Austin, TX
    Current Employee - Support Team Lead in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (More than 3 years)

    Pros

    Very diverse, great team feel, inclusion, management is making an effort to become more transparent.

    Cons

    Very few cons. Not putting emphasis on tenure when scheduling conflicts may arise. Expect to have massive internal changes frequently.

    Advice to Management

    Keep doing what you're doing especially when it comes to the issue of opening dialogue from the very top.


  9. Helpful (2)

    "HomeAway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (More than a year)

    Pros

    HomeAway has very nice offices and being 24/7 has a lot of flexibility for scheduling.

    Cons

    You have to work holidays as they are open year round minus two employee appreciation times.


  10. "Great culture and fun environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Fun company events, free snacks & cool office spaces.

    Cons

    While some managers are fantastic, others don't seem to care for the employees.


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