HomeAway Reviews | Glassdoor

HomeAway Reviews

Updated May 25, 2018
453 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
HomeAway President John Kim
John Kim
98 Ratings

453 Employee Reviews

Sort: PopularRatingDate

Pros
  • Company values work/life balance (in 42 reviews)

  • Great benefits friendly workers much room to grow flexible hours very patient and train well (in 39 reviews)

Cons
  • Work/Life balance can sometimes be a challenge (in 13 reviews)

  • customer service, no matter how you paint it (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "The place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Austin, TX
    Current Employee - Product Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (More than a year)

    Pros

    Since John Kim has taken lead, the company has transformed to one of continuous learning, intelligent values, and dedicated culture. There is no shortage of things to keep busy with and the bottom-up approach is preached here. Now is the right time to be here. Just read Expedia’s earning reports for the last year. It’s all HomeAway.

    Cons

    The company is running lean so that means dev teams are small and it often feels like there is not enough time to get what you need done. Also, the travel benefit is lacking which is surprising given we are a travel company.

    Advice to Management

    Changes to the culture are great and you’ve managed them well. Get a better understanding of needs from the product development teams.


  2. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (More than a year)

    Pros

    I can't think of a reason to not want to work here. They are wonderful, flexible, understanding and truly diverse as well as have great benefits!!

    Cons

    Don't have a single one, even starting pay is very competitive for the industry!

    Advice to Management

    You're doing great. Keep it up!!!!!!!!!!!

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Mobile Engineer in Austin, TX
    Current Employee - Senior Mobile Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (More than a year)

    Pros

    Great benefits, nice environment, smart coworkers, growth industry, lots of chance to make an impact, work on one of the biggest apps in the App Store, modern tech stack

    Cons

    Organizational challenges, mobile teams are under-resourced, company says “mobile first” but isn’t executing on it yet, back end infrastructure is messy due to acquisitions


  4. "Excellent Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time

    Pros

    Lots of opportunities for advancement if you put in the work.

    Cons

    Coordination between global teams can be a challenge.


  5. Helpful (1)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Austin, TX
    Current Employee - Senior Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HomeAway full-time (More than a year)

    Pros

    Really nice environment and smart people
    Good work life balance
    Nice office location

    Cons

    Nowadays stopped giving RSU
    Not competitive pay


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HomeAway full-time (More than a year)

    Pros

    Good location
    Tons of good people

    Cons

    Too much bureaucracy
    Other nonsense

    Advice to Management

    Keep it up


  7. "Resolutions Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Austin, TX
    Former Employee - Customer Service Specialist in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at HomeAway full-time (More than 3 years)

    Pros

    Great atmosphere and the company keeps it's employees fed well.

    Cons

    Stressful, but positive environment with some support.

    Advice to Management

    Keep doing what HomeAway does best: take care of your customers without your parent company changing too much.

  8. Helpful (3)

    "Not a true tech company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at HomeAway full-time (More than a year)

    Pros

    - Can be a great company if you're in the right team.
    - Laid back atmosphere with generous perks.

    Cons

    - Homeaway's website is so outdated. The design team is not doing a good job.
    - The owner app is confusing and not user friendly as Airbnb's.
    - No open source projects because all the teams are busy fixing bugs. Engineers at Homeaway are not encouraged to create or contribute to open source projects. They only use famous open source projects such as Enzyme, Proctor from other companies including competitor Airbnb, Indeed, etc. Even the design is based on Google Material.

    Advice to Management

    - If Homeaway wants to compete with Airbnb, it has to be a true tech company. Talents are moving because their ideas or creativity has no room to grow.
    - Open source is a great way to advertise engineering department to attract talents.


  9. "Great place to work, awesome coworkers an management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Austin, TX
    Current Employee - Technical Support in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeAway full-time (Less than a year)

    Pros

    Great environment, with an awesome management team. There's an incredible effort put forth to make the teams feel inclusive with everyone's voice being heard and accounted for.

    Cons

    Change comes fast and hard, often with little to no notice and the expectation is to roll with the punches and keep going.

    Advice to Management

    Keep being awesome, you make the challenges of the ever changing environment workable.


  10. "Not a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Database Administrator in Austin, TX
    Current Employee - Senior Database Administrator in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at HomeAway full-time (More than 3 years)

    Pros

    Good pay central location and great employees

    Cons

    Way too much work and stress

    Advice to Management

    Lighten up


Showing 453 of 485 reviews
Reset Filters