Homecare Homebase Reviews | Glassdoor

Homecare Homebase Reviews

Updated March 28, 2017
44 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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April Anthony
30 Ratings

44 Employee Reviews

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  1. "Awesome Culture, Work, and Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Homecare Homebase full-time

    Pros

    Amazing culture with people that truly care about service and providing a great product. Everyone feels like family and the company has a great growth projection to really bend the cost curve for our healthcare industry. Leadership is definitely engaged and has some great initiatives to improve processes and development of staff.

    Cons

    Executive leadership changes
    Some of the leadership does not address issues timely

    Advice to Management

    If you can find the consistent goals and objectives that everyone can get on board with you will be unstoppable in the industry.


  2. Helpful (2)

    "HCHB - Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Analyst in Louisville, KY
    Current Employee - Technology Analyst in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Homecare Homebase full-time (More than 5 years)

    Pros

    Get Free Sodas. Offer lunch to get employees to continue to work.

    Cons

    Very manipulative, micro-managed, controlling back-biting company with no opportunity for growth. Management misrepresents the company to new employees and stifle new and current employees from offering new ideas for growth. Current management is afraid of new ideas and growth. They prefer to have the company the way it was before Hearst bought them.

    Advice to Management

    Empower the employees to use their creativity to help the company. Become a less-disparaged company that don't belittle their employees. Allow your employees to try their ideas offered and don't belittle them. Become less of a QA-run company and balance the company with better management.


  3. Helpful (3)

    "Non-management employees are the under appreciated backbone of this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Homecare Homebase full-time (More than a year)

    Pros

    If this were a review of regular employees, I would give HCHB five stars because they're truly the glue that has held the company together through a very difficult year of failed executives and transitions. Non management employees are generally easy to work with, take pride in their efforts, care a great deal about their work and the company more so than a large majority of managers.

    Cons

    1. Favoritism: If you're in the good graces of management, there aren't many cons; however, once you're no longer a "favorite" it's becomes a very different experience.

    2. Dishonesty: Managers will lie to your face and are good at placating employees if there are issues but don't really take action to create a better environment or address and correct issues employees have.

    3. Communication: It doesn't exist at HCHB, on any level. Employees that are not on the executive team or in upper management are left in the dark about major issues that effect every employee.

    4. Lack of transparency: Executives repeatedly stress that they strive to make HCHB a "transparent" environment, but for all of their talk it isn't true.


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  5. Helpful (1)

    "OKG"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Louisville, KY
    Current Employee - Manager in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good place to start out of college.

    Cons

    Not for long career, not much career growth.

    Advice to Management

    Need leaders.


  6. Helpful (1)

    "Customer service representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Specialist in Dallas, TX
    Current Employee - Customer Experience Specialist in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Homecare Homebase full-time

    Pros

    Clean office, great work stations, and schedule flexibility.

    Cons

    Seems like friends make it further here.


  7. "HomeCare Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Aide in Thibodaux, LA
    Former Employee - Home Health Aide in Thibodaux, LA
    Recommends
    Positive Outlook

    I worked at Homecare Homebase full-time (More than 8 years)

    Pros

    I loved the job but it's clients aren't full

    Cons

    The list of clients decreased tremendously

    Advice to Management

    They are great


  8. "solid place to start out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Associate in Dallas, TX
    Current Employee - Implementation Associate in Dallas, TX
    Recommends
    Approves of CEO

    I have been working at Homecare Homebase (Less than a year)

    Pros

    great travel experience, very sharp coworkers, and every day is a little different

    Cons

    the travel can definitely wear on you and relationships. Like any place, there is bureaucracy but the leadership do care and they are solid people, just busy.

    Advice to Management

    approval/denial of time off requests is significantly delayed


  9. Helpful (6)

    "Popularity contest?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Homecare Homebase full-time (More than 8 years)

    Pros

    Product is cutting edge

    Customer base among the leaders of the industry

    Many of the coworkers are friendly and helpful

    If you are friends with management you've got it made

    Cons

    Rough transition period between newer more qualified management and tenure-based highly unqualified management.

    Middle management/team leads have little backbone and do not stand up for their employees. They spend their time micromanaging and creating busy work rather than improving their teams.

    Many ladder climbers are very untrustworthy and manipulative.

    There is more value in who you know rather than what you know.

    Advice to Management

    Try completing all phases of a project before moving on to the next latest and greatest hot idea.


  10. Helpful (3)

    "New Corporate Management/Fading Startup Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Dallas, TX
    Current Employee - Financial Consultant in Dallas, TX
    Positive Outlook
    Approves of CEO

    I have been working at Homecare Homebase full-time (More than 3 years)

    Pros

    Owned by Hearst Health - generally own long-term privately-held companies, so there is a nice safety net of benefits. 30 days vacation. Good health coverage. It's always good to work for the best product in the industry. Travel is a big plus for consultants depending on locations. Fairly autonomous if you've proven you can be trusted (i.e. not a new hire). This is a good time to be a part of the changes and make an impact.

    Cons

    Recently, newer corporate culture has kept the lid tight on all changes (and there's been a few) and it comes off as surprises. Revenue numbers have a much bigger focus than previously and it's potentially driving away some of that startup/innovation culture (though some of it is warranted and needed). Burnout from travel is a big risk and creates moderate turnover. Lots of new hires who need to be micro-managed which is annoying for both parties.

    Advice to Management

    Saying that you have open communication policies is different than acting like it. As they say, "secrets don't make friends" and it doesn't make for loyal employees either. Focus on building political will behind your changes and share the vision (if there is one other than $$$).


  11. Helpful (8)

    "New management is terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Louisville, KY
    Current Employee - Manager in Louisville, KY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Homecare Homebase full-time

    Pros

    Leader in the industry. Rapidly growing, the company is very profitable.

    Cons

    It is all about the money and not the employees. The new leadership acts like they are royalty and employees are their servants. Don't work in louisvile they are cutting jobs and moving them to Dallas. CEO April is great but she sold to Hearst and is figurehead only not really leading the company.

    Advice to Management

    treat people well and listen to them



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