Homesite Group Reviews | Glassdoor

Homesite Group Reviews

Updated February 22, 2017
129 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Fabian Fondriest
68 Ratings

129 Employee Reviews

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Pros
  • Good work-life balance and a growing company with future opportunities (in 12 reviews)

  • Flexibility - ability to work from home (in 10 reviews)

Cons
  • Bonus structure changes like the weather (in 7 reviews)

  • switched my job from claims processor to customer service (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "Pretty Awesome!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Policy Processor in Akron, OH
    Current Employee - Policy Processor in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Homesite Group full-time (Less than a year)

    Pros

    There's a lot I like about my position at Homesite. The management is friendly, the job is interesting, and they're very understanding when it comes to learning a new process. They let you listen to music while you work and snack at your desk, the things you learn is varied, and for the ambitious there are even opportunities to get an insurance licence that the company pays for!

    Cons

    There are some people who are pretty jaded about everything there. I hear people complain a lot about the management or the job itself, and sometimes that can be a little disheartening. I haven't seen the issues they complain about though.

    Advice to Management

    Keep up the good work, I'm excited to see where this all goes!


  2. "Newer company, in regards to insurance companies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Homesite Group full-time

    Pros

    Sales is a work at home job along with other departments are starting this as well, good location, the people are fun to be around, job stability, reputable partners

    Cons

    Not as accepting to diversity, their bonus plans change all the time, things are always changing in general, rather than increasing pay it's decreasing with bonus plan structures in place

    Advice to Management

    Promote from within, accept diversity, try to keep things more consistent.


  3. "Decent job, but you'll never be anything but over-worked."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Solutions Agent in Phoenix, AZ
    Former Employee - Customer Solutions Agent in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Homesite Group full-time (More than a year)

    Pros

    Monthly bonuses are easy to get as long as you do your job. Could be anywhere from $50 to $1200. Pretty laid back for an insurance company, friendly work environment. Free pizza every Friday (If you get to it on time) Provided a Skype chat system so you can ask for help when needed quickly and without having to leave your desk.

    Cons

    Training is super rushed for how much you have to learn. You will be asked to do so much for how little you will be paid, and it will keep getting worse and you will see no reward. Its very hard to go anywhere in the company, even though they preach the other way around. There will always be a reason why you can't be anything more than what you were hired on, but they have no problem doubling your work load. If you fail the licensing exam the first time, they offer to let you do it again but on their time, which feels like never. No matter how well you do, or even if you offer to study on your own time away from work, you will be under a microscope only for them to wait months to still not retest you just to keep you at the wage you are at. Also, you better be prepared for mandatory overtime for months at a time!! And hopefully you don't have much of a life or a family because they have very backwards attendance policies. They treat playing hookie and breaking an arm the same, and trust me, you will be singled out for missing work. Lastly, with how much you have to constantly learn, you will be looked at like an idiot for asking for help with certain things even though they are the ones that rushed the training just to get people on the floor. And yes, they said that to us so unfortunately thats not an assumption. This is a job to have so you can look for a better one.

    Advice to Management

    Put all the time in for training, do not rush training with how much you know your employees have to do right off the gate. Rethink your attendance policies to be more understanding for your employees with families.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is growing, job stability

    Cons

    Not a lot of promotion opportunities


  6. Helpful (1)

    "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Homesite Group full-time

    Pros

    PTO, Lync, Location to downtown.

    Cons

    Empty promises and false hope given concerning promotions.Cattiness is encouraged between "team leads" and adjusters alike. Getting ahead in the company has more to do with drinking the company kool-aid and less to do with hard work and proven, quantifiable results. There is no accountability (by upper management) for showing up for work on-time or actually improving the company's metrics/performance. Lack of transparency regarding coverage decisions among supervisors(e.g. each supervisor having a different type of coverage decision for the same claim) will eventually lead to warranted bad faith claims.


  7. "Blue collar environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Technical Lead in Boston, MA
    Current Employee - Software Development Technical Lead in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Homesite Group full-time (More than a year)

    Pros

    You will like the location if you like to work in Boston. You could get some good friends. Work is not too challenging. Friday Pizza and Payday bagel.

    Cons

    Leadership skills of any level management is poor. No work life balance at all. Benefits especially PTO holidays are least of all the companies I had worked. No sick/personal.


  8. Helpful (1)

    "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Boston, MA
    Former Employee - Intern in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Homesite Group (Less than a year)

    Pros

    Very Friendly environment.
    Scope to learn more.

    Cons

    Work stress
    More work beyond your job responsibility


  9. "Great pay, needs work...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Sales Agent in Phoenix, AZ
    Current Employee - Remote Sales Agent in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Homesite Group full-time (Less than a year)

    Pros

    Great coworkers and supervisorsee, good base salary.

    Cons

    Employee retention is terrible with little care from corporate/upper management.

    Advice to Management

    Listen to your employees needs or be way more selective with the hiring requirements, it not all about the sale!


  10. "Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leadership in Akron, OH
    Former Employee - Leadership in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Homesite Group full-time (More than a year)

    Pros

    Exciting company - A lot of growth and room to move around! Friendly coworkers, free meals on Monday's and good pay.

    Cons

    It's a relatively young company. They are growing but have some struggles with finding consistency in operations.


  11. Helpful (1)

    "Meh!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Homesite Group full-time

    Pros

    smaller company that is growing

    Cons

    Managements attitude overall pompous! Directors seem to be interested in growing there empires rather than molding the individuals already employed. Bigger must be better. Limited room for promotion! You best option is to leave and come back after a few months, better job and more $.

    Advice to Management

    Lose the large company attitude and stop hiring your old employees!



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