Hong Leong Bank Operation, Customer Service Executive Reviews | Glassdoor

Hong Leong Bank Reviews

Updated 15 Jun 2019

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Found 108 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
80%
Approve of CEO
Quek Leng Chan
40 Ratings
  1. Helpful (2)

    "Competitive & Fast Paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Hong Leong Bank

    Pros

    Staff benefits, competitive product rates

    Cons

    Low approval rate for loans

    Hong Leong Bank2015-04-22
  2. "Not a very good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Function in Singapore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hong Leong Bank full-time for less than a year

    Pros

    - Helpful supervisor - Some work life balance for new joiner during "honeymoon period" - Learning opportunity

    Cons

    - Slave driver job with a lot of multi-tasking - Unrealistic expectations - Limited budget - Poor IT systems and processes causing major problems when it comes to reporting - Rigid rules with little process improvement - Not as good salary and benefits as compared with industry

    Advice to Management

    You need to increase the budget and headcount.

    Hong Leong Bank2019-06-15
  3. "Admin"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Tuas, West
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hong Leong Bank full-time for more than 8 years

    Pros

    To earn better salary

    Cons

    Good company to work with

    Advice to Management

    Looking forward to work in Singapore

    Hong Leong Bank2019-05-26
  4. "HOSTILE SUPERIORS"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Executive 

    I have been working at Hong Leong Bank full-time

    Pros

    Strategic location and modern office concept.

    Cons

    Unclear job functions. Managers and Senior Managers are very sarcastic and hostile Colleaques are not helpful & individualistic

    Advice to Management

    Managers should help to resolve problems and value their Executive, provide a clear guideline to their executives and not attacking their own staff. All managers and senior managers should attend Human Relation Skill training in order to curb hostile concept in working environment.

    Hong Leong Bank2019-05-24
  5. "Career path"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship Manager 

    I worked at Hong Leong Bank full-time

    Pros

    flexible hours in working time

    Cons

    lack of progression in career path

    Hong Leong Bank2019-05-22
  6. "Be careful"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hong Leong Bank full-time

    Pros

    Great work locations, high salary, and good benefits

    Cons

    All these new tech and innovations they show in advertisements and roadshows are all a facade. The bank's infrastructure still rely on traditional computing, slow manual time consuming processes, with no plans to modernize their infrastructure. They rely on employment agencies for manpower, so they always get incompetent employees from overseas. Their developers are so incompetent with highly suspicious years of experience...

    Show More

    Advice to Management

    Get rid of agencies and have higher standards in hiring tech employees.

    Hong Leong Bank2019-05-09
  7. "Company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Hong Leong Bank part-time

      Pros

      Good working environment and peers.

      Cons

      Lack of initiative within the upper management

      Hong Leong Bank2019-03-31
    • "Rooms for improvement"

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      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Associate in Kuala Lumpur

      I have been working at Hong Leong Bank full-time for less than a year

      Pros

      Good working culture. Great learning environment

      Cons

      Low salary than other banks

      Hong Leong Bank2019-03-29
    • "Review"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Hong Leong Bank full-time

        Pros

        its a great environment company

        Cons

        no cons as of now.

        Hong Leong Bank2019-03-08
      • "Not so happy supporting staff"

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        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Positive Outlook
        No opinion of CEO

        I have been working at Hong Leong Bank full-time for more than 3 years

        Pros

        Forward looking bank, willing to invest in technology for customers

        Cons

        Pathetic annual increment, staff benefit need to improve

        Hong Leong Bank2019-03-20
      Found 108 reviews