Hootsuite Reviews

Pros

Industry leader in social media management from individuals to SMB to global enterprises; great brand, company and culture; smart, passionate people; open, regular communication from/with leadership; g

Cons

Too many meetings with buildings spread out, I feel like I'm always late.

Pros

Mostly agile with latest technologies, innovative and forward looking when trying to solve a business problem, good place to learn large scale problems.

Cons

Not too welcoming in messaging to new people. Can be a bad culture/environment depending on team. Negative culture, fixed mindset and insecure managers thrash people around without doing their job of motivating and growing people.

Advice to Management

CEO - change the culture by replacing some toxic people, get reviews from everyone in teams or risk having jerks force everyone out or bring about another lawsuit.

Pros

Overall morale is strong, culture is really fun, great work-play balance, great Mt. Pleasant location.

Cons

Compensation seems to be below market, even in the low-comp market of Vancouver. Product is slow to evolve.

Advice to Management

Prevent the brain drain with juicier salaries :)

Pros

Hootsuite is a fast paced environment full of opportunity. Career growth happens not only laterally, but also across geographies and between departments. Managers are committed to their team's growth and development, provided you show initiative, are self-motivated, and can build a business case, overachieve quota/targets, or drive efficiency. If you are a self-starter committed to driving hard for results then this...

Cons

Some of the legacy staff (particularly in London) are overly negative yet don't have solutions for how to improve. That said they are in the minority and with a new leader in place, I don't expect they will last very long.

Advice to Management

The cross functional alignment, the vision, and the commitment to people is working really well, please keep it up. Looking forward to 2017.

Pros

Awesome company, great brand name as the leader in the space, and a lot of exciting things happening

Cons

Lower compensation, lack of transparency sometimes, and a harder growth pattern.

Advice to Management

Be more transparent.

Pros

Some smart people, some opportunities for certification internally, opportunities to work with great, high profile clients, beer in the office, free access to Hootsuite.

Cons

Culture rewards having a fun attitude, not getting your work done or even trying to be good at your job; this is true from the top of the company to the bottom. Me-first culture, if you like being recognized for anything, be prepared to scream your own name first. Product team makes large promises they don't deliver upon, have large plans but they fail to deliver or own that failure. Hootsuite's product is getting lapped...

Advice to Management

Time to let the adults take over, the opportunity is too large and things are too far behind to continue down the current path. Review management for leaders and capable bodies, get rid of the rest, and reactivate some excitement and understanding of opportunity throughout the rest of the company. Get everyone thinking back to what is helpful to customers and how best to treat them and away from the rest of the fluff...

Pros

Many very bright, hard working people and a vibrant corporate culture. Exciting and rapidly growing & changing market and Hootsuite is an industry leader.

Cons

Services need to be simplified and better, more direct marketing to user applications, especially for sales teams for social selling. Vertical industry selling/marketing teams and focus would also help. Many new nice competitors make growth difficult.

Advice to Management

Select a few key applications/verticals and have a laser focus on them. Implement a culture of accountability.

Pros

The company has a good work and life balance to offer its employees. It is a work hard - play hard atmosphere.

Cons

The company has a high percentage of employee turnover, i.e. workers who leave the organization and are replaced by new employees.

Advice to Management

Continue with offering your employees a good work and life balance as well as career opportunities for growth internally and externally.

Pros

Great culture, lot's of fun, and the ability to work with some really cool companies. Happy Hours, Friday Lunches, and Company Outings.

Cons

Ability to be promoted within is very difficult. You have to be at HQ in order to get any recognition for what you've done.

Pros

Great brand. Some really great people who are talented and passionate about what they do. Cool offices & perks at HQ.

Cons

1 manager for every 5 people = serious bloat. Hired too many people too quickly without communicating any plan to unify teams. Massive politics and infighting are bringing down the culture. The long-term vision is still unclear. Trying to serve too many markets at once and falling behind as a result.

Advice to Management

DIY works great at Burning Man, Ryan, but in companies, especially those wanting to become public, you need structure, rigorous communication and executive alignment to execute. Start managing the company, or get someone else who can.