Hootsuite Reviews | Glassdoor

Hootsuite Reviews

To filter reviews, or .

Found 310 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
63%
Approve of CEO
Hootsuite CEO Ryan Holmes
Ryan Holmes
204 Ratings
Pros
Cons
  • "1000 employees in 5 years, which naturally causes some growing pains(in 15 reviews)

  • "It is very difficult to see a path for growth and there is no attention put to career development or feedback(in 12 reviews)

More Pros and Cons
  1. Helpful (1)

    "Awesome brand, awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time

    Pros

    Industry leader in social media management from individuals to SMB to global enterprises; great brand, company and culture; smart, passionate people; open, regular communication from/with leadership; g

    Cons

    Too many meetings with buildings spread out, I feel like I'm always late.

    Hootsuite2017-12-16
  2. Helpful (8)

    "Bullies run the show"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Vancouver, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Hootsuite full-time for more than 3 years

    Pros

    Mostly agile with latest technologies, innovative and forward looking when trying to solve a business problem, good place to learn large scale problems.

    Cons

    Not too welcoming in messaging to new people. Can be a bad culture/environment depending on team. Negative culture, fixed mindset and insecure managers thrash people around without doing their job of motivating and growing people.

    Advice to Management

    CEO - change the culture by replacing some toxic people, get reviews from everyone in teams or risk having jerks force everyone out or bring about another lawsuit.

    Hootsuite2018-06-22
  3. Helpful (2)

    "Awesome culture; mediocre pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hootsuite full-time

    Pros

    Overall morale is strong, culture is really fun, great work-play balance, great Mt. Pleasant location.

    Cons

    Compensation seems to be below market, even in the low-comp market of Vancouver. Product is slow to evolve.

    Advice to Management

    Prevent the brain drain with juicier salaries :)

    Hootsuite2017-10-26
  4. Helpful (1)

    "Fast Paced and full of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Hootsuite is a fast paced environment full of opportunity. Career growth happens not only laterally, but also across geographies and between departments. Managers are committed to their team's growth and development, provided you show initiative, are self-motivated, and can build a business case, overachieve quota/targets, or drive efficiency. If you are a self-starter committed to driving hard for results then this...

    Show More

    Cons

    Some of the legacy staff (particularly in London) are overly negative yet don't have solutions for how to improve. That said they are in the minority and with a new leader in place, I don't expect they will last very long.

    Advice to Management

    The cross functional alignment, the vision, and the commitment to people is working really well, please keep it up. Looking forward to 2017.

    Hootsuite2017-01-17
  5. "Great company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Hootsuite for more than a year

      Pros

      Awesome company, great brand name as the leader in the space, and a lot of exciting things happening

      Cons

      Lower compensation, lack of transparency sometimes, and a harder growth pattern.

      Advice to Management

      Be more transparent.

      Hootsuite2016-10-26
    • Helpful (19)

      "Big Opportunity, Heading in Wrong Direction"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Success Manager 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Hootsuite

      Pros

      Some smart people, some opportunities for certification internally, opportunities to work with great, high profile clients, beer in the office, free access to Hootsuite.

      Cons

      Culture rewards having a fun attitude, not getting your work done or even trying to be good at your job; this is true from the top of the company to the bottom. Me-first culture, if you like being recognized for anything, be prepared to scream your own name first. Product team makes large promises they don't deliver upon, have large plans but they fail to deliver or own that failure. Hootsuite's product is getting lapped...

      Show More

      Advice to Management

      Time to let the adults take over, the opportunity is too large and things are too far behind to continue down the current path. Review management for leaders and capable bodies, get rid of the rest, and reactivate some excitement and understanding of opportunity throughout the rest of the company. Get everyone thinking back to what is helpful to customers and how best to treat them and away from the rest of the fluff...

      Show More
      Hootsuite2016-02-24
    • Helpful (5)

      "Hootsuite"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales in Boxford, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hootsuite full-time for more than 3 years

      Pros

      Many very bright, hard working people and a vibrant corporate culture. Exciting and rapidly growing & changing market and Hootsuite is an industry leader.

      Cons

      Services need to be simplified and better, more direct marketing to user applications, especially for sales teams for social selling. Vertical industry selling/marketing teams and focus would also help. Many new nice competitors make growth difficult.

      Advice to Management

      Select a few key applications/verticals and have a laser focus on them. Implement a culture of accountability.

      Hootsuite2016-01-13
    • Helpful (3)

      "Good work & life balance - High percentage of employee turnover"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hootsuite

      Pros

      The company has a good work and life balance to offer its employees. It is a work hard - play hard atmosphere.

      Cons

      The company has a high percentage of employee turnover, i.e. workers who leave the organization and are replaced by new employees.

      Advice to Management

      Continue with offering your employees a good work and life balance as well as career opportunities for growth internally and externally.

      Hootsuite2015-10-24
    • Helpful (3)

      "Enterprise Development Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook

      I have been working at Hootsuite for more than a year

      Pros

      Great culture, lot's of fun, and the ability to work with some really cool companies. Happy Hours, Friday Lunches, and Company Outings.

      Cons

      Ability to be promoted within is very difficult. You have to be at HQ in order to get any recognition for what you've done.

      Hootsuite2015-10-15
    • Helpful (11)

      "Underwhelmed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Hootsuite full-time for more than a year

      Pros

      Great brand. Some really great people who are talented and passionate about what they do. Cool offices & perks at HQ.

      Cons

      1 manager for every 5 people = serious bloat. Hired too many people too quickly without communicating any plan to unify teams. Massive politics and infighting are bringing down the culture. The long-term vision is still unclear. Trying to serve too many markets at once and falling behind as a result.

      Advice to Management

      DIY works great at Burning Man, Ryan, but in companies, especially those wanting to become public, you need structure, rigorous communication and executive alignment to execute. Start managing the company, or get someone else who can.

      Hootsuite2015-10-19
    Found 310 reviews