Hootsuite Reviews

Updated Jun 28, 2020

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3.6
63%
Recommend to a Friend
52%
Approve of CEO
Hootsuite CEO Ryan Holmes
Ryan Holmes
228 Ratings
Pros
  • "Very great company culture, work life balance(in 36 reviews)

  • "Great people that are also quite capable of being client partners in guiding them to maximize their Hootsuite investment(in 35 reviews)

Cons
  • "Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed(in 19 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

More Pros and Cons
  1. Helpful (2)

    "Awesome brand, awesome place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time

    Pros

    Industry leader in social media management from individuals to SMB to global enterprises; great brand, company and culture; smart, passionate people; open, regular communication from/with leadership; g

    Cons

    Too many meetings with buildings spread out, I feel like I'm always late.

  2. "the good, the bad and the ugly"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    great company, salary is good and the outlook and internal learning initiatives is unparalleled.

    Cons

    They need to fine tune the post-acquisition processes.

    Continue reading
  3. Helpful (13)

    "Bullies run the show"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Vancouver, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Hootsuite full-time for more than 3 years

    Pros

    Mostly agile with latest technologies, innovative and forward looking when trying to solve a business problem, good place to learn large scale problems.

    Cons

    Not too welcoming in messaging to new people. Can be a bad culture/environment depending on team. Negative culture, fixed mindset and insecure managers thrash people around without doing their job of motivating and growing people.

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  4. Helpful (2)

    "Awesome culture; mediocre pay."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hootsuite full-time

    Pros

    Overall morale is strong, culture is really fun, great work-play balance, great Mt. Pleasant location.

    Cons

    Compensation seems to be below market, even in the low-comp market of Vancouver. Product is slow to evolve.

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  5. Helpful (1)

    "Fast Paced and full of opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Hootsuite is a fast paced environment full of opportunity. Career growth happens not only laterally, but also across geographies and between departments. Managers are committed to their team's growth and development, provided you show initiative, are self-motivated, and can build a business case, overachieve quota/targets, or drive efficiency. If you are a self-starter committed to driving hard for results then this is the place for you.

    Cons

    Some of the legacy staff (particularly in London) are overly negative yet don't have solutions for how to improve. That said they are in the minority and with a new leader in place, I don't expect they will last very long.

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  6. "Great company"

    4.0
     
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hootsuite for more than a year

    Pros

    Awesome company, great brand name as the leader in the space, and a lot of exciting things happening

    Cons

    Lower compensation, lack of transparency sometimes, and a harder growth pattern.

    Continue reading
  7. Helpful (20)

    "Big Opportunity, Heading in Wrong Direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Success Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hootsuite

    Pros

    Some smart people, some opportunities for certification internally, opportunities to work with great, high profile clients, beer in the office, free access to Hootsuite.

    Cons

    Culture rewards having a fun attitude, not getting your work done or even trying to be good at your job; this is true from the top of the company to the bottom. Me-first culture, if you like being recognized for anything, be prepared to scream your own name first. Product team makes large promises they don't deliver upon, have large plans but they fail to deliver or own that failure. Hootsuite's product is getting lapped by their competition and they don't seem to care. Entitled and lazy sales team that blindly follows processes built by management and is incapable of having a natural, solutions-oriented conversation with prospects or existing clients. Those who are capable in management spend their time playing office politics and limiting the exposure and opportunity of those below them.

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  8. Helpful (5)

    "Hootsuite"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Boxford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hootsuite full-time for more than 3 years

    Pros

    Many very bright, hard working people and a vibrant corporate culture. Exciting and rapidly growing & changing market and Hootsuite is an industry leader.

    Cons

    Services need to be simplified and better, more direct marketing to user applications, especially for sales teams for social selling. Vertical industry selling/marketing teams and focus would also help. Many new nice competitors make growth difficult.

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  9. Helpful (3)

    "Good work & life balance - High percentage of employee turnover"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hootsuite

    Pros

    The company has a good work and life balance to offer its employees. It is a work hard - play hard atmosphere.

    Cons

    The company has a high percentage of employee turnover, i.e. workers who leave the organization and are replaced by new employees.

    Continue reading
  10. Helpful (3)

    "Enterprise Development Representative"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook

    I have been working at Hootsuite for more than a year

    Pros

    Great culture, lot's of fun, and the ability to work with some really cool companies. Happy Hours, Friday Lunches, and Company Outings.

    Cons

    Ability to be promoted within is very difficult. You have to be at HQ in order to get any recognition for what you've done.

Found 361 reviews