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Hootsuite

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Hootsuite

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Hootsuite Reviews

Updated Jun 26, 2022

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Found 522 of over 591 reviews

4.2
86%
Recommend to a Friend
90%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
94 Ratings

What people are saying about Hootsuite

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Social Media Strategy

1m

works at 

SaaS

How do you find using Hubspot to manage your social content, engagement and measurement? I’m considering using it versus other tools out there like Hootsuite. What would you do? 😆 Context: Small tech start up with global audience currently using LinkedIn, YouTube and considering Twitter

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8 Comments

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Top Review Highlights by Sentiment

Pros
  • "Great atmosphere and culture(in 82 reviews)
  • "Great people that are also quite capable of being client partners in guiding them to maximize their Hootsuite investment.(in 81 reviews)
  • "Good work life balance for employees with families/children(in 31 reviews)
  • "Good benefits(in 23 reviews)
  • "A great team and on(in 17 reviews)
Cons
  • "Poor management: Too much focus on the task and not the individuals(in 32 reviews)
  • "low pay and nearly impossible lateral/upward movement.(in 30 reviews)
  • "Low Salary, Lack of Promotion, Unless you're in Sales(in 22 reviews)
  • "Lack of leadership and accountability in(in 18 reviews)
  • "many managers promoted to positions they are not qualified for and are not removed when their lack of qualifications has negative consequences(in 11 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Hootsuite and is not affected by filters.

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  1. 4.0
    Former Employee, more than 3 years

    Loved being a CAE at Hootsuite

    Jun 26, 2022 - Commercial Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I definitely loved being an Account Executive at Hootsuite and would recommend it to anyone who would like to get into tech sales.

    Cons

    Horizontal growth unless you are in Northamerica

    Continue reading
    Be the first to find this review helpful
  2. 5.0
    Current Employee

    Awesome envirnoment

    Jun 21, 2022 - Enterprise SDR 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The envirnoment is amazing.- They care about their employees

    Cons

    The workflow is very tedious.

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  3. 5.0
    Current Employee

    A great company to work for, one that is constantly trying to make things better for its employees

    Jun 20, 2022 - Analytics Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - A very strong people team that is always thinking of employees and making their lives better - Fully remote work - Great benefits, including maternity, paternity, and mental health - A commitment to good pay scales and equity that seems genuine with each year's update

    Cons

    It's a continued process to hold new (and old) leadership accountable so they live and breathe our guiding principles. E.g. pinging people off-work hours and not clarifying if something is urgent, not taking care of how their words affect those whose jobs they control, not making sure they take the time to learn the history of a process/team before they change things, etc. Some people are good at this innately, and others need more feedback and calibration.

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  4. 5.0
    Current Employee, more than 1 year

    Pretty great to work for

    Jun 15, 2022 - Anonymous Employee in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Like working here a lot

    Cons

    Could pay a bit more, but the benefits overcome this.

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  5. 4.0
    Current Employee, less than 1 year

    Great Product, great people

    Jun 11, 2022 - Senior Account Executive in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great salary and office location. Great product and amazing people. Good place to grow in tech sales.

    Cons

    Working through new start up office set backs and sales motions..etc. typical growing pains when a new office opens.

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  6. 4.0
    Current Employee, more than 1 year

    Nice company

    Jun 9, 2022 - Account Executive in Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good culture, great leadership that knows what they're doing

    Cons

    AVerage salaries compared to the industry

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  7. 3.0
    Former Employee, more than 1 year

    Ok comapny

    Jun 8, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice work colleagues Easy going work More vacation days compared to other companies

    Cons

    Customer support department changed for the worse around 2018/2019 when the got rid of all management. It caused alot of drama, resulting in many departures.

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  8. 2.0
    Current Employee

    Disappointed.

    Jun 6, 2022 - Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great smart and very helpful colleagues. Everyone will go out of their way to help and offer help. Benefits are nice. Good industry name recognition.

    Cons

    Technology has fallen behind competitors. Several management members are extremely inexperienced and overall unqualified for their roles. Unrealistic growth expectations considering the current place in the market in comparison to competition.

    Continue reading
    2 people found this review helpful
  9. 4.0
    Current Employee, more than 3 years

    Great for personal development

    Jun 5, 2022 - Sales in Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are a lot of opportunities to develop existing skills and discover new ones. Benefits are amazing and the people you work with are really great

    Cons

    Can be difficult to progress through manager roles as a log of outsourcing happens for leadership roles. They are hoping to improve this

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  10. 4.0
    Former Employee, more than 1 year

    Great experience b

    May 19, 2022 - Content Marketing Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy recruitment process Transparency on performance and company updates presented by the CEO Good times (Friday free beer, free milk, fruits, cereals etc) Supportive management that pushes you to reach your carreer goals within the company Flexible with remote work

    Cons

    Contracts on contracts renewal. The journey ended when I entered my maternity leave (not so inclusive in the end) Limited creative opportunities Campaign launches are redundant

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Viewing 1 - 10 of 522 Reviews

Hootsuite Reviews FAQs

Hootsuite has an overall rating of 4.2 out of 5, based on over 591 reviews left anonymously by employees. 86% of employees would recommend working at Hootsuite to a friend and 75% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Hootsuite employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Hootsuite. This rating has improved by 19% over the last 12 months.

86% of Hootsuite employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hootsuite 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Hootsuite to be benefits, career development, culture and the cons to be senior leadership, management, compensation.

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