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Hootsuite

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Hootsuite Employee Reviews about "pay"

Updated Aug 16, 2022

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Found 65 of over 614 reviews

4.2
87%
Recommend to a Friend
94%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
97 Ratings

What people are saying about Hootsuite

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Top Review Highlights by Sentiment

Pros
  • "Great people that are also quite capable of being client partners in guiding them to maximize their Hootsuite investment.(in 89 reviews)
  • "Great atmosphere and culture(in 78 reviews)
  • "Good work life balance for employees with families/children(in 32 reviews)
  • "Good benefits(in 25 reviews)
  • "A great team and on(in 18 reviews)
Cons
  • "Poor management: Too much focus on the task and not the individuals(in 29 reviews)
  • "low pay compare to competitors.(in 25 reviews)
  • "Low Salary, Lack of Promotion, Unless you're in Sales(in 24 reviews)
  • "Lack of leadership and accountability in(in 21 reviews)
  • "many managers promoted to positions they are not qualified for and are not removed when their lack of qualifications has negative consequences(in 11 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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Reviews about "pay"

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  1. 2.0
    Former Employee, more than 3 years

    Consider this a lighthouse warning and avoid sinking your own ship

    Feb 5, 2018 - Anonymous Employee in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    One of the things that really stands out here is the culture, they have it in abundance. Beer Fridays, summer local retreats, good vacation, pension & benefits. The WeWork office in London has spectacular views of St Katherines dock and the Tower of London. Also they have a great approach with moving staff around if you are good, you can change career track or even location if the job warrants it.

    Cons

    If you are in Sales then be aware that the comp/bonus/targets are changed quarterly and usually not in your favour. You are also expected to only do deals above a certain threshold, anything else needs to be passed to the commercial AE's. If you are in Marketing you are generally ok as the team is the size of a U.N. peacekeeping force, results can vary though. The company's results vary from quarter to quarter, and if it's a bad quarter then expect headcount freeze or even layoff's to balance the books. If it's a good quarter then enjoy the party as it doesn't happen often. There is continuous restructuring every quarter so expect some turmoil while some senior management try to save their own jobs. Salaries are not competitive unless you know someone high up in which case they will pay whatever it takes to bring you in. The office will probably be changed later this year as the full cost of having the WeWork office vs the EMEA revenue will be re-balanced. There is also some infighting within the sales teams as each leader tries to grab territory to hit his or her number, lack of decision making from higher up only adds to the issues faced by AE's. If you are pregnant, I pray for you. The company doesn't deal with pregnancy very well and prepare to even lose your job after with a pay off.

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    16 people found this review helpful
  2. 2.0
    Former Employee, more than 1 year

    If you take your sales career seriously, beware...

    Dec 28, 2017 - Corporate Account Executive in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -first couple of weeks in training is a good time to meet colleagues and have some good bonding time -got experiencing RESELLING solutions as Hootsuite partners with other solution providers to complete their offering

    Cons

    -seemed as though most management has no experience managing outside of Hootsuite -pay structure is terrible - employees who have been building pipeline for 4 years have the same expectations as people who are 2 months into the role making it nearly impossible to make good money in your first year

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    15 people found this review helpful
  3. 3.0
    Former Employee, more than 1 year

    Great To Start

    Jan 19, 2017 - CSM in Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learned a ton! There was a lot you can learn from people who grew a company with so little! Keep eyes and ears open.

    Cons

    SUPER low pay and definitely a glass ceiling unless you are a favourite.

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    6 people found this review helpful
  4. 5.0
    Current Employee

    A great company to work for, one that is constantly trying to make things better for its employees

    Jun 20, 2022 - Analytics Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - A very strong people team that is always thinking of employees and making their lives better - Fully remote work - Great benefits, including maternity, paternity, and mental health - A commitment to good pay scales and equity that seems genuine with each year's update

    Cons

    It's a continued process to hold new (and old) leadership accountable so they live and breathe our guiding principles. E.g. pinging people off-work hours and not clarifying if something is urgent, not taking care of how their words affect those whose jobs they control, not making sure they take the time to learn the history of a process/team before they change things, etc. Some people are good at this innately, and others need more feedback and calibration.

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  5. 3.0
    Former Employee, more than 1 year

    Culture is nice, but not everything

    Sep 10, 2015 -  in Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture is very real and I say this because a lot of companies promote a similar culture and don't deliver. Hootsuite's culture is genuine. You'll meet some of the smartest people working here, who inspire you to be passionate about your work.

    Cons

    The culture is amazing, but it's also their excuse for extremely low salaries. The pay is shockingly low for the work you do and the increases are minimal. There are so many smart people in the company, but with hyper growth HR and the management team seem to have gotten lazy with hiring. They hire inadequate people and people who have no passion for their work, which lowers morale. Management also doesn't seem to act on these issues at all.

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    7 people found this review helpful
  6. 4.0
    Former Employee, less than 1 year

    A very good experience despite bitter ending

    Mar 23, 2019 - Customer Support Advocate in Ciudad de Mexico
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very modern and trend in relation to tech stack, office space, management reporting. Good pay and bonuses. Workload is very mediocre compared to similar positions

    Cons

    Loose and inconsistent management. As it's a startup, it's seeing inconsistency in applying policies and regulations

    3 people found this review helpful
  7. 4.0
    Current Employee, less than 1 year

    Solid Company

    Mar 17, 2021 - Account Executive in North Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and team is solid

    Cons

    Bad Pay and should get better

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  8. 5.0
    Current Employee, less than 1 year

    A true Canadian Gem

    Jan 17, 2019 - Enterprise Account Executive in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    One of the best company cultures I've ever seen. I must say, they hire the best people ever. I've met some of the best people I've ever met before at Hootsuite.

    Cons

    Pay and benefits could be a bit more competitive

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    1 person found this review helpful
  9. 2.0
    Former Employee, more than 3 years

    An Unstructured Mess of a Company

    Oct 9, 2016 - Marketing in Vancouver, BC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - looks good on a resume. Get a year in and get out. - some smart/cool colleagues - dogs

    Cons

    - low pay and nearly impossible lateral/upward movement. I can think of a handful of people who have climbed the corporate jungle gym successfully in a company of nearly 1000 people - terrible middle management. great talent at the very bottom (social coaches, customer advocates, copywriters, SM specialists, etc.) and the very top (C-suite, some VPs), everything in the middle is a giant mess of incompetence, defensiveness, paranoia and poor work ethic. - many managers promoted to positions they are not qualified for and are not removed when their lack of qualifications has negative consequences - many older employees (4+ years) have a Stockholm syndrome-like relationship with the company. this can be good as they are generally the most upbeat and positive, but it's also sad to see. - internal communication tools enable a culture of popularity contests that leads to a skewed view of who is truly valuable and who contributes meanigfully to company goals. - terrible HR department. if you have an issue with a coworker or a manager, be prepared for excuses and no action. - bullying behaviour from the above mentioned incompetent managers. - bro culture on the rise. things are being said and done now that would not be tolerated back when i joined. - lots of top brass is leaving. Many are very experienced and well educated people who have spent a lot of time trying to steer this unwieldily ship in the right direction - Ryan Holmes has said in multiple company wide meetings that those who don't like it here can leave. While that's true, it also doesn't differentiate between those for whom Hootsuite is not a good fit and those who have expressed legitimate concerns about how the business is being run and how they are being treated - The CEO is a marketer at heart. He knows what to say and how to say it to appear relevant and ahead of the curve, but in reality, the product is outdated, doesn't meet the basic needs of today's social media professionals and many solutions rely on workarounds instead of being properly built. The price points are also insane for anything beyond the $10 plan. If you're in sales or marketing, be prepared for some sleepless nights after days spent trying to spin and position something cumbersome and ineffective as sleek, useful and fast.

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    33 people found this review helpful
  10. 2.0
    Former Employee, more than 3 years

    Stop trying to be a start up

    May 14, 2018 - Anonymous Employee in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -the people are amazing, everybody you work with has a passion and drive to do and be better -vacation days are above average which was a nice perk

    Cons

    -directors are hired unknowing what the company actually does and don't bother to learn how a department has been functioning before they arrived -there is very little to no incentive to want to do more and pay is only ever bumped if you get a promotion - doesn't matter if you are a top performer -many things are being taken away and the upper management doesn't pump fun back into anything after taking something away -they pinch pennies at the bottom to spend dollars at the top

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    7 people found this review helpful
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