Hootsuite Employee Reviews about "vancouver"

Updated Aug 10, 2020

To filter reviews, or .
3.7
68%
Recommend to a Friend
100%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
2 Ratings
Pros
Cons
  • "Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed(in 19 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

More Pros and Cons

Reviews about "vancouver"

Return to all Reviews
  1. Helpful (2)

    "Awesome culture; mediocre pay."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hootsuite full-time

    Pros

    Overall morale is strong, culture is really fun, great work-play balance, great Mt. Pleasant location.

    Cons

    Compensation seems to be below market, even in the low-comp market of Vancouver. Product is slow to evolve.

    Continue reading
  2. "Overall positive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer Co-Op in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hootsuite full-time for less than a year

    Pros

    A lot of support for learning available The location is great for access from most parts of Vancouver, especially by bike

    Cons

    There's not that much diversity at Hootsuite. Especially in higher levels of leadership

    Continue reading

  3. Helpful (11)

    "Great people...that’s it."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Snacks sometimes, good Toronto office location. The people are great, very much a team although cliques everywhere. Looks great on a resume though

    Cons

    Terrible pay Terrible commission Terrible hours Teams often pitted against each other Too many meetings that can just be an email Toronto gets shafted, don’t think about coming in later than 8:25 and leaving before 5 while Vancouver office is empty at 4:00.

    Continue reading
  4. Helpful (11)

    "Internal improvements required urgently"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Account Executive in Singapore
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    - Good work-life balance - Cool company HQ - New hires in satellite offices get to onboard in Vancouver - Easy access to middle-managers, directors and VPs - Ability to sell partner products to increase deal value (Listening, Security etc.)

    Cons

    - Company product is reliant on what social media companies give. E.g. All companies in the industry want the ability to do direct publishing of Instagram Stories, but are reliant on Instagram Public API for that - 5 VPs (and counting) have left since 2019 - Massive layoffs every 2 year - Some decisions seem to go against agenda set during kick-off - Questionable corporate acquisitions (AdEspresso, Naritiv, UberVu)

    Continue reading
  5. Helpful (5)

    "Sales"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    The Toronto Office is a great office and is really driving a lot of growth for the company. The work ethic is really strong and the quality of people really understand how to drive big strategic sales. The management is really top notch and approachable.

    Cons

    Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed. The product is severly lacking the features to be truly enterprise. A lot of the features that pushed Hootsuite to be #1 in the Forester wave were still in development, which caused us to loose a lot of big deals.

    Continue reading
  6. Helpful (2)

    "Short stay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Hootsuite

    Pros

    Fun office in Vancouver. Good brand on my resume. Not too stressful.

    Cons

    Leadership feels very disconnected from the sales staff and customers.

  7. Helpful (21)

    "Not Great"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time

    Pros

    There are quite a few pros to working at Hootsuite: - Good Vacation - People are very talented and always ready to help - Comfortable work environment - Good social activities, great for meeting people - Fitness classes on site - Work/life balance

    Cons

    Unfortunately there are a lot of problems in the organization. I get the sense that 4-5 years ago it was an awesome place to work and really grow your career, which is why I was so excited to work at Hootsuite. I wanted to learn and grow with the company. However, there are major issues: - Low Pay. Everyone says it, but these days for Vancouver, it's really, really low. This demonstrates a lack of recognition of what's happening in the market place. - Lack of career growth. There are many people that have grown up with the company and experienced great opportunities. If you came on board in the last couple of years, it's been non existent. There's no standardization or documentation for career goals, promotions, training, etc. You are left treading water, wondering how you are performing and what you can improve on. - Bro culture. If you had said to me that this was an issue at Hootsuite when I first got hired, I wouldn't have believed it. Until I saw it in action. Working there felt like a popularity contest. I was told by my manager that I needed to become friends with certain individuals if I had any hope of progressing - unfortunately the caliber of my work simply wasn't going to be enough. I have never experienced this attitude in the workplace before. - Volatile environment. Key people would just disappear. People would leave and would not be replaced. There was a common complaint from leadership about how difficult it was to find good talent in Vancouver, yet the company allows very talented people to walk out the door everyday. It's very expensive to keep recruiting and replacing employees.

    Continue reading
  8. "Awesome"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    flexible and progressive , nice office

    Cons

    typical low vancouver wages, a bit rudderless

  9. Helpful (18)

    "Stay for a while, but get out before you burn out"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time

    Pros

    Great Vancouver brand to have on your resume - despite the chaos, the experience will help propel you in your career. The smartest people I've ever met chasing innovative ideas. Absolutely the best benefits. Maternity leave, bereavement, extended health, in-house massage - the Total Rewards team has built a top notch selection of benefits. Casual work environment - dogs, jeans, be yourself and look like yourself.

    Cons

    Absolute chaos and lack of direction. Senior leadership tries to act as if they have it together, but if you get a chance to see behind the curtains it's clear they struggle to get along, and can't align on where the company is going. Burnout culture. Expect to work 60+ hours per week every week, unless you're in Product and some pockets of Marketing. Politics are incredibly thick and it can impact your ability to get a promotion or be rewarded. The in-house benefits like yoga/fitness are just painting on the wall. When you are working 60+ hours per week and haven't taken a lunch break in a year, it's unachievable to go to a lunchtime fitness class. Turnover is incredibly high and average tenure isn't more than a year and a half. It just contributes to the chaotic atmosphere. Career opportunities aren't within, they're outside the Hootsuite walls once you've put in your time. Do your time, get the brand, and get out before the long hours and stress start affecting your health. Despite what PR says, not chasing IPO opportunity anymore so don't go for that experience

    Continue reading
  10. Helpful (26)

    "Too many inexperienced people in leadership"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hootsuite full-time for less than a year

    Pros

    -Decent amount of vacation time. -Company tracks an internal movement metric to allow employees to try new roles and gain experience.

    Cons

    The amount of missing senior leadership is very apparent. No CIO, COO, CTO, new CFO only just started in Jan 2018. There is a complete lack of unified direction for the company. With all of the missing pieces there is no experienced leadership that understands how departments functions together, or the business impact of what their departments decisions have on the rest of the org. Middle management is made up of people that just happened to take over roles from all of the previous exits. They are trying to hire people with more experience (which is good), but the junior level middle management is threatened by the same experienced people they are looking to hire, so much of their experience is neglected or ignored. The inexperienced leadership will burn endless cycles trying to solve problems that have simple solutions- if only they would ask for help. This only further compounds cross org problems as the chasms between departmental silos grow wider. Vancouver is still the center of the universe. If you don't live in Vancouver...don't bother working here. ALL of the "good" ideas come out of Vancouver. For such a small company that is global, it is amazing how Toronto and UK employees have such little voice when it comes to helping shape or influence overall business impact. UK employees stay late on calls to meet with Vancouver employees, but you'll seldom get someone in Vancouver to get on the phone before 8am. The product is a mess and lacks considerable basic functionality that so many competitors have. ie - social listening beyond a handful of social channels

    Continue reading
Found 32 reviews