Hootsuite Employee Reviews about "vancouver"
Updated Aug 5, 2021
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Found 34 of over 580 reviews
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Top Review Highlights by Sentiment
Pros
- "Great people that are also quite capable of being client partners in guiding them to maximize their Hootsuite investment." (in 85 reviews)
Cons
- "many managers promoted to positions they are not qualified for and are not removed when their lack of qualifications has negative consequences" (in 11 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Reviews about "vancouver"
Return to all Reviews- Former Employee★★★★★
Pros
Overall morale is strong, culture is really fun, great work-play balance, great Mt. Pleasant location.
Cons
Compensation seems to be below market, even in the low-comp market of Vancouver. Product is slow to evolve.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
- a chill environment - you can get by not doing a lot if you keep your head down - some basic internet co perks - coffee, snacks - pay is pretty good depending on where you live. Benefits improved a lot. - Not many options in Vancouver - a lot of people are leaving so good job security if you want to stay - umm
Cons
- Legacy HS people don't want anything to change. Anyone that cares enough to challenge the legacy is pretty quickly shouted down, pushed out, or leaves. - Sprout - $4.5B valuation+, Sprinklr - $350MM raise and upcoming IPO, Hootsuite... - The people put into leadership positions are often the weakest of the bunch (except for current head of CS and Commercial Sales - everyone else...) - Recent leadership hires - don't even know where to start.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Relatively open and progressive working environment and flat hierarchies in middle management. Free coffee, fruit and tee.
Cons
It seems like the company hasn't quite figured out which direction to go. Constant strategy changes with little transparency from HQ in Vancouver. Big waves of lay-offs every 2-3 years are apparently normal which are followed by a lot of new hires. The company has a very high fluctuation rate. HR and recruitment seem completely overwhelmed. Salary wasn't always accurate. Compensation structure completely out of date for sales. You can wait up to 89 days until you are compensated for a closed deal.
- Former Employee★★★★★
Pros
In Vancouver, people hold Hootsuite in high regard
Cons
Outside of Vancouver, good luck explaining what you do.
- Former Employee, more than 3 years★★★★★
Pros
- The Marketing org has some of the best talent in Vancouver - Lots of opportunities for growth and career development - Some of the best people you'll ever met
Cons
- The political warfare/gossip will get to you
- Former Employee, less than 1 year★★★★★
Pros
A lot of support for learning available The location is great for access from most parts of Vancouver, especially by bike
Cons
There's not that much diversity at Hootsuite. Especially in higher levels of leadership
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Snacks sometimes, good Toronto office location. The people are great, very much a team although cliques everywhere. Looks great on a resume though
Cons
Terrible pay Terrible commission Terrible hours Teams often pitted against each other Too many meetings that can just be an email Toronto gets shafted, don’t think about coming in later than 8:25 and leaving before 5 while Vancouver office is empty at 4:00.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
- Good work-life balance - Cool company HQ - New hires in satellite offices get to onboard in Vancouver - Easy access to middle-managers, directors and VPs - Ability to sell partner products to increase deal value (Listening, Security etc.)
Cons
- Company product is reliant on what social media companies give. E.g. All companies in the industry want the ability to do direct publishing of Instagram Stories, but are reliant on Instagram Public API for that - 5 VPs (and counting) have left since 2019 - Massive layoffs every 2 year - Some decisions seem to go against agenda set during kick-off - Questionable corporate acquisitions (AdEspresso, Naritiv, UberVu)
Continue reading - Former Employee, more than 1 year★★★★★
Pros
The Toronto Office is a great office and is really driving a lot of growth for the company. The work ethic is really strong and the quality of people really understand how to drive big strategic sales. The management is really top notch and approachable.
Cons
Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed. The product is severly lacking the features to be truly enterprise. A lot of the features that pushed Hootsuite to be #1 in the Forester wave were still in development, which caused us to loose a lot of big deals.
Continue reading - Former Employee★★★★★
Pros
Fun office in Vancouver. Good brand on my resume. Not too stressful.
Cons
Leadership feels very disconnected from the sales staff and customers.
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