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Horace Mann

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Horace Mann

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Horace Mann Reviews

Updated Sep 8, 2021

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Found 325 of over 353 reviews

3.1
45%
Recommend to a Friend
52%
Approve of CEO
Horace Mann President and Chief Executive Officer Marita Zuraitis  (no image)
Marita Zuraitis
165 Ratings
Pros
  • "Niche market - exclusive company focus(in 24 reviews)

  • "Worked with great people, it was a pleasure to serve educators(in 15 reviews)

  • Cons
  • "They do not pay overtime, and all claims adjusters work at least 12(in 17 reviews)

  • "Upper management is very condescending and are all about numbers(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Horace Mann and is not affected by filters.

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    1. 5.0
      Current Employee

      Overall Review

      Jul 20, 2021 - Underwriting Associate in Addison, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent opportunities to grow professionally.

      Cons

      Medical Benefits could be more improved

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    2. 4.0
      Current Employee, more than 8 years

      An Opportunity

      Aug 31, 2021 - Exclusive Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility of schedule, mostly good people, good vibes, overall positive company culture. Opportunity for solid training & licensing. Decent production based starting bonuses. Your primary focus will be public school educators, and engaging them AT school. If you manage to get all school districts in your territory to fire on all cylinders i.e. district gives you access to schools, AND building principals give you their blessing (which they can chose not to do, regardless of the district guidance), you will experience unprecedented success and income. That is why I sincerely believe that this could be a great opportunity for career changers and experienced financial and/or insurance professionals alike. However, as always - the devil is in the detail...

      Cons

      You live and die by the territory you are in. If at all possible buy a book, since working a scratch territory will burn through your savings, and there is no guaranteed outcome. I say this as you are always one job change away (that of a district business manager or a superintendent, or on a smaller scale - building principal) from having your access to schools completely restricted and your income potential decimated. Having said that a change could work to your advantage too but the point is the whimsical nature of it. When they recruit you they tell you that you are the business owner but some regional managers will talk to you as if they assume that you don't want to succeed; and will try to motivate you through fear which is an absurd approach when talking to somebody who already took a leap of faith. Luckily that doesn't seem to be company directed, but just a personal management style of some of the regional managers. Also, when they recruit you, the numbers they throw at you as a projection of your potential income in years 3 and 5 etc. are in large simply BS. They are an amalgamation of best case scenarios that seem possible and are but only IF you are as lucky (or skillful I suppose) in your district relationships as you are enthusiastic & engaging. Who knows - you might be, although many are not. Then again many are. Your district relationships are entirely based on new person enthusiasm and hope for the best. You will receive some help from your regional manager with your district relationships but there is no real, corporate effort to approach school districts and present who we are as a company - that is on you. Technology is behind but that is not a deal breaker due to a very responsive help desk. Kudos to those guys (except for one older lady there who you shouldn't rely on for anything except for basic tasks like password reset). Its often cute how excited the company expects you to be for tech upgrades that in 2021 advance you from stone age to bronze age. We can now write multi-car policies - brilliant! On the product and focus side they seem to shift direction along with the accompanied underlying processes every few months, while expecting you to master the changes yesterday and be comfortable to incorporate them into your selling process, also yesterday. Ultimately, you answer only to yourself so this may not matter, although it can be frustrating.

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      3 people found this review helpful
    3. 4.0
      Former Employee, more than 5 years

      Environment

      Sep 8, 2021 - Information Technology 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great co-workers Good benefits 1 hour lunch

      Cons

      Management doesnt work with you and assist you.

      1 person found this review helpful
    4. 3.0
      Former Employee, more than 10 years

      My personal view

      Aug 30, 2021 - Inventory Specialist in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      For me it's the benefits package that was most appealing.

      Cons

      In my personal opinion there was obvious favoritism.

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    5. 2.0
      Former Employee

      business model

      Sep 6, 2021 - Insurance Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      able to assist educators within school districts

      Cons

      focus is primarily on writing auto and homes

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    6. 1.0
      Current Employee, less than 1 year

      The worst! please look elsewhere!

      Aug 13, 2021 - Senior Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get paid at least

      Cons

      - No support from management - False promises -Constant lies, starting with the application itself - HEAVY call center workload - Terrible work hours - Unruly customers/agents - Slow systems - Basically no time for PTO because it’s all scheduled out at the beginning of the year (good luck having free time!)

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      3 people found this review helpful
    7. 5.0
      Current Employee, more than 1 year

      Horace Mann!

      May 20, 2021 - Claims Representative II in Morrisville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Horace Mann Insurance Company is a fantastic place to work. They want you to be successful and to grow. There is always an opportunity to grow, excel, and learn. Everyone is wonderful to work with and management works with you to be successful. This is a company that is setting the industry standard and providing new ways to deliver elite service to customers. If you want to be a part of a Team that provides excellent service, delivers a promise, and cares for its employees then Horace Mann is where you want to be!

      Cons

      This isn’t a “con” but claims are fast paced and you need to have good time management and organizational skills.

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    8. 1.0
      Current Employee, more than 5 years

      Don't join here, just don't

      Jul 15, 2021 - Employee in Springfield, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -There are some really nice people at the company.

      Cons

      -Leadership likes to tell you they are really good. You don't even have to ask. -High, high, high healthcare deductibles. -Culture is extremely bad. -Senior leadership is just not in the office. Again, senior leadership is not in the office. How does that work? -Anyone good that leaves the company immediately the leaders say bad things about them.

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      4 people found this review helpful
    9. 3.0
      Current Employee, less than 1 year

      Not a great experience

      Aug 19, 2021 - Licensed Producer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule with good prospect feeder. Great market to work with in educators.

      Cons

      Very little training and support with many agencies including mine.

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      1 person found this review helpful
    10. 1.0
      Former Employee, more than 8 years

      Poor Leadership

      Aug 11, 2021 - Management in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you are one of the chosen ones, you can pretty much do what you want.

      Cons

      Leadership changes course several times a year. Annual goals are not released until after the first quarter, so you struggle to hit your targets to make any bonus. Too many lines of business to sell with little to no support.

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      3 people found this review helpful
    Viewing 1 - 10 of 325 Reviews

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