Horace Mann Reviews

Updated Jul 7, 2020

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3.4
66%
Recommend to a Friend
87%
Approve of CEO
Horace Mann President and Chief Executive Officer Marita Zuraitis  (no image)
Marita Zuraitis
122 Ratings
Pros
  • "I love the niche market that serves a very worthy and underappreciated segment, educators(in 23 reviews)

  • "Work with great people and clients(in 13 reviews)

Cons
  • "At the end of my time with HM I did the job of 3 adjusters(in 17 reviews)

  • "Upper management is very condescending and are all about numbers(in 14 reviews)

More Pros and Cons
  1. COVID-19

    "A Safe Place to Work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Representative in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time for more than a year

    Pros

    I have been an employee with Horace Mann for over a year. I find the work environment to be helpful and welcoming. I especially appreciate the way my manager and the Horace Mann leadership team continues to handle the COVID-19 response. They were quick to respond with an expedient plan to accommodate working from home safely. I have consistent support to keep me from feeling isolated or left out in the form of weekly team meetings and weekly one on one meetings with my manager, via phone, email, and videoconferencing. I also feel I am able to reach out to any level of leadership with any work related issue that may come up in my day to day routine. If you’re looking for employment I highly recommend Horace Mann.

    Cons

    I have no cons at this time.

  2. "Small Company, Big heart"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Representative II in Morrisville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time for less than a year

    Pros

    Good work life balance, easy communication with peers and upper levels, inclusive and engaging corporate structure, manageable work load

    Cons

    some outdated equipment could use updating for optimal performance

    Continue reading

  3. Helpful (2)

    "Run"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Horace Mann full-time for more than 3 years

    Pros

    Nice idea to help teachers

    Cons

    Management discriminates and squeeze blood from a turnip. Way too much work, it is not possible

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  4. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Rocklin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time for less than a year

    Pros

    Competitive Salary, good energy and good hours

    Cons

    Things move slowly when change is being implemeted

  5. Helpful (3)

    "Toxic Property dept! Do not apply here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Horace Mann full-time for more than 3 years

    Pros

    I don’t think there are any good reasons anymore.

    Cons

    Property claims department is very toxic. Upper management is very condescending and are all about numbers. No empathy whatsoever, and favoritism is at an all time high. The Favorites are always acknowledged more, and they are treated differently than other reps who work just as hard. Everything has changed in this department and it’s going downhill. They do not pay overtime, and all claims adjusters work at least 12 + hours a day, to TRY to stay afloat. All management says is “we really appreciate you for your hard work”, and that’s it. Management’s expectations are not reasonable at all. Employees are dropping like flies, and more work is being piled on current employees, yet management has no understanding about delays due to volume. Department is sinking and management is never pleased. They might as well outsource it.

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  6. "Educate the Educators!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Recruiter 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time for more than 3 years

    Pros

    Core Values and caring for employees as if they were family. Love that we have a niche market - working with the educators in the K-12 market place. Helping those who help our kids. Great boss that truly believes in our Recruiting Team. Horace Mann has a great Agency Ownership program and provides the needed support and training that an agent needs to be successful. Ability for growth and future leadership opportunities.

    Cons

    With growth comes the ability to update technology, as any company will experience. Horace Mann tries to ensure that we have the technology needed to be successful in our role.

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  7. COVID-19

    "Stability magnified in these uncertain times due to COVID-19"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Recruiter 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time for more than 3 years

    Pros

    I genuinely feel that my company cares for my well-being. They are truly guided by the Horace Mann core values. I love that we are devotedly and authentically passionate towards the education community. My boss has exceeded my expectations. Our team is incredibly talented and eagerly collaborative. Without exception, I look forward to seeing my co-workers. And without fail, we manage to laugh and enjoy each others' company, outside of work. Everyone at the NTA office in Dallas are very friendly and always smiling. They'll bend over backwards to help you. I sincerely believe that we have the best agency ownership program in the industry. Our unique built-in and established customer base, as well as the approved access into an affinity group differentiate us in the marketplace .

    Cons

    Our niche requires necessary marketing support to solidify the Horace Mann brand and local partnerships.

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  8. "Great Company!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time for less than a year

    Pros

    I have been working for Horace Mann full-time for less than a year. Great company to work for, everyone is very friendly and helpful. They care about their employees and their well-being, big on work life balance. I work with a great team. Our meetings are very informative, everyone is heard and your voice matters. Our vision is always clear.

    Cons

    Most have heard of us, however would like to see more Brand Recognition.

  9. "Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time for more than a year

    Pros

    Flexibility, Great Benefits, Autonomy, Work life balance

    Cons

    Technology is advanced but could be even greater for agents.

  10. "Positive, Yet Hard-Working Environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Horace Mann full-time for more than a year

    Pros

    Great mentorship opportunities, 401k matching, transparent and communicative about plan and direction of company

    Cons

    Training program could use some work, departments seem somewhat siloed from one another

    Horace Mann Response

    April 13, 2020Recruiter

    We appreciate your feedback and will review your comments.

Found 245 reviews