Horace Mann Reviews | Glassdoor

Horace Mann Reviews

Updated January 4, 2017
18 reviews

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4.0
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Marita Zuraitis
7 Ratings

18 Employee Reviews

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Pros
Cons
  • There is no work life balance and the PD Adjuster is inundated and required to go above and beyond to stay afloat which creates immediate burnout (in 5 reviews)

  • I can get kudos for providing excellent customer service but then get negative comments from quality management (in 8 reviews)

More Pros and Cons

  1. "Access is Key"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time (Less than a year)

    Pros

    If you have good access to the schools to which you are assigned you will do quite well.

    Cons

    If you have limited or no access to the schools to which you are assigned you will have to be very creative to generate leads.


  2. Helpful (1)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Indianapolis, IN
    Former Employee - Sales Representative in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Horace Mann full-time

    Pros

    Flexible hours and work schedule.

    Cons

    Low base salary and commission/retention fluctuates to much from month to month.


  3. Helpful (1)

    "Mostly positive work atmosphere and good benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Business Analyst in Springfield, IL
    Current Employee - IT Business Analyst in Springfield, IL
    Recommends
    Positive Outlook

    Pros

    The culture is pretty amazing. They stand behind their mission statement of protecting the short and long term goals of educators. Starting off, you receive quite a lot of paid time off which is nice for switching jobs where you had vacation built up already

    Cons

    They tend to "restructure" departments fairly frequently, so management and key players change often. A recent (since late 2013) trend has been downsizing when these restructures happen. While the benefits are good, the pay is below what I would consider average for similar companies in similar size cities.


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  5. "Solid company undergoing directional changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, IL
    Current Employee - Anonymous Employee in Springfield, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Horace Mann full-time (More than a year)

    Pros

    You will learn how to deal with change within your department and other departments you work with closely. Great opportunity to learn the P&C business if you are willing to walk around and talk to people.

    Decent retirement benefits and paid days off. Bonus structure is generous for lower ranks.

    CEO has a vision of how to grow an already profitable company.

    Cons

    Change - constant, frequent, disruptive, sometimes unfocused change. Management has good ideas on how to implement Senior Leadership's vision, but difficulty with smooth execution (one department has gone through 3 restructurings this year alone).

    Very title-heavy organization. I've never seen a company with so many AVP's.

    Incentives are less than industry average for my specialty; low cost of living locally, so the balance isn't too far off the mark. Documentation and training lag behind directional changes. There is little room for vertical advancement; must switch departments to grow professionally. Lack of adequate communication about directional and org changes.

    I'll mention the same thing I've read in other reviews: management is quick to say "changes are coming, hang in there", but beneficial change is slow to come. I suspect this is due to the bureaucracy of HR, or senior management, and not the choice of the lower-level managers.

    All-in-all, this is a solid company that is undergoing significant changes due to a new CEO that came on board in 2013. The new leadership seems to be banking on new systems to solve their ills without understanding a reasonable timetable to complete a systems migration project. The current system is grossly outdated and the products we offer are somewhat limited by system constraints. Because of the direction the company is headed, the systems migration project is getting seemingly unlimited $ and new personnel while our department is shrinking due to attrition from those leaving for other opportunities.

    Advice to Management

    Train, execute, and pay/promote for performance.

    The new system is a great future solution, but don't forget the short-term needs of departments and employees.

    Keep heading us in the right direction; empower the managers below and hold them accountable to get the departments in shape and on board.

    Create promotional opportunities to grow the company from within. Allow people to grow within their departments instead of necessitating departmental switching for growth opportunities.

    Hold lackluster performers accountable for their missteps. Education, accountability, and execution are what will get the company where the CEO wants us to go.


  6. "Good and getting better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, IL
    Current Employee - Anonymous Employee in Springfield, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann full-time (More than 3 years)

    Pros

    Benefits, salary, location, focus on educators

    Cons

    Some old school management philosophies and bureaucracy

    Advice to Management

    Aggressively change old school tendancies


  7. "Small personal lines insurance company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in Springfield, IL
    Current Employee - Actuarial Analyst in Springfield, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Horace Mann full-time (More than 3 years)

    Pros

    Great work life balance, good compensation

    Cons

    Limited opportunities for career growth.


  8. Helpful (5)

    "Wonderful people + woeful management = bipolar company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - P&C Actuary in Springfield, IL
    Former Employee - P&C Actuary in Springfield, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Horace Mann full-time (More than 10 years)

    Pros

    Coworkers aren't just people, they become your friends. Good vacation/sick/personal time even for new hires. Big company in a small town (100K population) so traffic isn't hard. Free parking, flexible hours, big donator to community and target market. Yearly bonus when targets are hit.

    Cons

    Technology is hilariously old, system run on mainframes from 1950s/60s. Insanely hard to get management to actually do anything that moves the company forward. Way too much management, red tape, and lack of interest in new ideas. Too many upper-level folks from All State, State Farm, etc. bringing their cronies in. This is HM, not AS or SF, so run it as such!

    Job descriptions change yearly, but you never actually do those things. Seating arrangements hardly make sense, so much change in personnel makes your team too fluid to really gel. Performance reviews are a perpetual joke. No matter your skill level or knowledge, they'll can you if they want to. Big brain drain recently: too many drones, not enough innovators, frustration sets in quickly among those who want to move forward instead of stagnate personally and in your career.

    Advice to Management

    Cut your numbers in half. Then cut your pay about 25% and distribute it where it belongs -- the employees who actually do the work. Listen to your employees -- if they tell you not to hire someone (twice!), don't! And for the love of god, bite the financial bullet and upgrade your technology to the 21st (or at least 20th) century.


  9. Helpful (1)

    "my experience at horace mann presented me with many challenges and opporunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Orange Park, FL
    Former Employee - Account Executive in Orange Park, FL
    Recommends

    Pros

    niche market, good reputation, longevity, financially stable,team atmosphere, good support from upper management, unlimited income potential and autonomy based

    Cons

    downside is you are a captive agent, lited to selling to educators price was on automobile insurance, and no longer provides health insurance to employees

    Advice to Management

    diversity to allow other people other than educators to purchase horace mann products and a more competitive tier pricing structure


  10. "Rewarded for the work I performed-fair in performance reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, IL
    Former Employee - Anonymous Employee in Springfield, IL
    Recommends

    Pros

    Family oriented company. One of the largest employers in Springfield, IL, decent benefits (company funded pension and a matching 401k program).

    Cons

    a slight bit behind the times in regards to salary and training and management style in some departments


  11. "Current Employer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Horace Mann full-time

    Pros

    Help educators protect their assets

    Cons

    A current drop in salary


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