Horace Mann Reviews | Glassdoor

Horace Mann Reviews

Updated January 21, 2017
13 reviews

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5.0
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Marita Zuraitis
7 Ratings

13 Employee Reviews

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Pros
Cons
  • The health insurance is expensive (in 7 reviews)

  • Nearly no one at home office knows what they're doing (in 5 reviews)

More Pros and Cons

  1. "EA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann as a contractor

    Pros

    You're your own boss
    Competitive pay
    Access to your market

    Cons

    You pay for everything- bit necessarily a con depending how frugal you are

    Advice to Management

    Upgrade software technology


  2. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family like work environment. Many people are passionate about their jobs and what they do.

    Cons

    No majar downsides. As with any employer you career is what you make it.


  3. Helpful (4)

    "Exclusive Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exclusive Agent
    Current Employee - Exclusive Agent
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company, Great People to work with. Best Products and niche market being teacher what better clients. Very rewarding incentives. Made trips to Hong Kong, Beijing China, Australia, Ireland, Italy, Greece,Turkey, Paris, Rio, Buenos Aires and many other wonderful places. Income increase every year as you build your book of business $350+ after 18 years.

    Cons

    Hard work. Constant learning new products and continuing education. Struggle the first few years but stick with it and it will become very rewarding.

    Advice to Management

    Keep up the good work and keep moving forward.


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  5. Helpful (2)

    "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Irving, TX
    Current Employee - Claims Adjuster in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann (Less than a year)

    Pros

    Everything. Everyone is very nice. You have ability to be promoted very quickly. No one micromanages you. You are kind of left on your own. Having said that, if you need help all you have to do is ask. The process changes are having positive affects company wide. leadership cars. I have literally had the VP of claims come to me outside and ask if I knew of anything we could improve to make my job easier.

    Cons

    I really do not have any cons for HM. I guess I can list the others that people have posted here and let you know my feelings about them.

    1. Work Load- I do see a lot of people working late. I don't really understand this. I get the same amount of work as everyone else (plus I am frequently asked to assist others) and I never work late or on days off.

    2.Process changes- I can kind of see how this would irritate people (especially those who are shortsighted). I enjoy the change; it is not common to find a company that can identify waste in its process and make over night corrections to increase efficiency. If you have a good idea about making something better; You will be listened to.

    3.Technology- The claims system is pretty easy to use. The company is also in the process of changing to a new claims system. It's not rocket science.

    4.Upset customers- Answer your phone, check your messages, and return calls. The yelling will stop. The people we talk to pay for us to pick up the phone when it rings... Answer it.

    5. "Lack of Care"- Utter nonsense. If you are being treated with lack of care it is because you are a lost cause. In my first week I met the CEO, I shoot the breeze with the some of the most powerful people in the company on a daily basis. These people actually remember your name and know what you have going on. They are always quick to encourage employees. Its not some fake sweet talk to make you feel good. These people genuinely care about you.

    Lack of training- Once again... It's not rocket science. Training should be maybe 1 week of policy, 2 weeks of liability and 2 days of CWS. You should know by that point if it is for you or not.

    To sum it up: I think some of the old workers were pushing stuff on others. The CEO has cleaned house. She has placed people in leadership that care and work. I feel like they would not have me do something they have not already done. The new direction of the company is pretty exciting.

    If you show up, attempt to do your job, and are nice; You will be alright.

    Advice to Management

    Keep doing what you are doing. The changes I have seen in the short time I have been there have made my job even easier and allowed us to better serve claimants and policy holders.


  6. Helpful (1)

    "Physical Damage Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Damage Specialist in Irving, TX
    Current Employee - Physical Damage Specialist in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Horace Mann full-time (More than a year)

    Pros

    Company likes to promote from within, decent work-life balance, employee recognition, great health insurance benefits. Good company overall, and they work really hard to make sure employees feel important.

    Cons

    High Workload, compensation below industry average. Company is going through lots of changes, but this is expected with any company.


  7. "GREAT COMPANY!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stability, great people, great industry

    Cons

    I don not have any cons


  8. Helpful (1)

    "Great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Counselor
    Current Employee - Claims Counselor
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Horace Mann full-time

    Pros

    Having come from other carriers, I was afraid of what a smaller company could offer me. From the moment I walked through the door, I have been treated with respect from my peers and management, and i have been given the opportunity to shine. Many of these reviews talk about work load and answering phones, it's claims, and trust me the grass isn't always greener elsewhere. This is a great company with the potential to grow. Being a smaller company you have the opportunity to get to know management on a more personal level, instead of being a number in a larger company. They give you all of the opportunity to excel at your job, and to develop yourself.

    Cons

    The salary range is a little low, and the technology is a little older.

    Advice to Management

    Keep working on the employee culture


  9. "Summer Marketing Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Marketing Intern in Springfield, IL
    Current Intern - Marketing Intern in Springfield, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horace Mann as an intern (Less than a year)

    Pros

    friendly staff and management, flexible work schedule, fun and challenging work, warm welcome from all staff and employees

    Cons

    Sometimes the work that was given could be considered monotonous. Some times not very clear with deadlines. Older staff


  10. "No problems here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Horace Mann full-time

    Pros

    The office atmosphere is very friendly and people tend to get along. The amount of work you are given can be handled easily if you stay on task.

    Cons

    Springfield is a very boring city unless you love Abraham Lincoln and everything that has to do with him.

    Advice to Management

    Keep up the good work


  11. "Fantastic company focused on the needs of Educators."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There are great people working there.

    Cons

    The compensation is below industry averages.



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