Horizon Air Reviews | Glassdoor

Horizon Air Reviews

Updated March 16, 2017
101 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Horizon Air CEO Brad Tilden
Brad Tilden
47 Ratings

101 Employee Reviews

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Pros
  • Benefits are great friendly people to work with (in 12 reviews)

  • The flight benefits are some of the best in the industry (in 21 reviews)

Cons
  • Really hard work during irregular Ops for low pay (in 17 reviews)

  • Long hours (sometimes 6 or 7 legs a day), terrible pay, Alaska treats the horizon crews horrible (alaskas ugly step child) (in 7 reviews)

More Pros and Cons

  1. "Great benefits!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passenger Service Team Captain in Spokane, WA
    Current Employee - Passenger Service Team Captain in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horizon Air full-time (More than 3 years)

    Pros

    Flight benefits, great health insurance, a sense of community and caring, awesome coworkers.

    Cons

    Ungodly work hours...my shift starts at 0330 am!


  2. "My coworkers were amazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Seattle, WA
    Current Employee - Ramp Agent in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Horizon Air full-time (More than a year)

    Pros

    My coworkers and the travel benefits were the best part about this job.

    Cons

    Always short staffed so therefore we were overworked.

    Advice to Management

    Be more sympathetic to your employees.


  3. "Horizon Air"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Operations - Pilot Training in Portland, OR
    Current Employee - Flight Operations - Pilot Training in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horizon Air full-time (More than 3 years)

    Pros

    Great company culture, gratifying experience providing safe transportation to communities that would otherwise not be able to travel by air, rewarding experience working with airplanes, great flight benefits

    Cons

    Low paying industry, susceptible to economic swings, high stakes. Not many other negatives in my experience

    Advice to Management

    Continue viewing employees as an essential asset. Experience is hard to come by in this industry. Do your best to keep your experts happy!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Scheduler in Portland, OR
    Former Employee - Crew Scheduler in Portland, OR
    Recommends
    Approves of CEO

    I worked at Horizon Air full-time (More than 3 years)

    Pros

    Great benefits, excellent pay, wonderful work environment

    Cons

    Fast paced work environment, often stressful.


  6. "Great benefits, but stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Service Agent in Portland, OR
    Former Employee - Ground Service Agent in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Horizon Air (More than a year)

    Pros

    -Amazing benefits! Practically free flights
    -Fact paced
    -Some down time
    -Interesting field to work in
    -If you are good at your job and passionate about it, it's easy to move up in the company

    Cons

    -Not great pay for what you are doing
    -Timelines. Timelines. Timelines!
    -Stressful
    -Very strict attendance policy
    -High turnover


  7. Helpful (1)

    "Always learning."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Technician in Portland, OR
    Current Employee - Aircraft Maintenance Technician in Portland, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Horizon Air full-time (More than 10 years)

    Pros

    Knowledge and exposure to many aspects of the airline industry. They will help you reach your goals, no matter how high.

    Cons

    Short handed , the Airline industry as a whole, is in dire need of technicians that are qualified to work on aircraft..

    Advice to Management

    Trust the hardworking force below you.


  8. "Flight attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Horizon Air full-time

    Pros

    Good place to start out and learn airline world.

    Cons

    Long days and not much breaks.

    Advice to Management

    My supervisor is so caring and loving!


  9. Helpful (1)

    "Don't waste your time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Portland, OR
    Current Employee - Flight Attendant in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Horizon Air full-time (More than a year)

    Pros

    Great coworkers, provided they aren't management. Good flight benefits if you can get on a flight.

    Cons

    Terrible management, no vision for company, terrible relationship with parent company, abuse by management, dwindling healthcare benefits, criminally low pay, disregard for fatigued employees, defeatist mentality.

    Advice to Management

    Start taking care of your employees, listen to them, and do what they say for once. Don't strongarm them into contract renegotiations that would not be required if not for poor leadership and mismanagement.


  10. "Ramp Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Discounted air travel and engaging job

    Cons

    Poor management at the local level

    Advice to Management

    Offer more flexible work schedules


  11. Helpful (1)

    "The good no longer outweighs the bad."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Service Agent in Seattle, WA
    Current Employee - Ground Service Agent in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Horizon Air full-time (More than 8 years)

    Pros

    Flight benefits (if you can get on a flight)

    Cons

    High turnover, Poor training standards, Revolving managers, Noncompetitive wages, Mandatory corporate pep rallies, Unclear vision for the future, Sour relationship with parent company (Alaska Airlines)

    Advice to Management

    Listen to your employees



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