Horizon Blue Cross Blue Shield of New Jersey Reviews | Glassdoor

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Horizon Blue Cross Blue Shield of New Jersey Reviews

Updated January 18, 2018
278 reviews

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3.3
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Horizon Blue Cross Blue Shield of New Jersey President and CEO Kevin Conlin
Kevin Conlin
0 Ratings

278 Employee Reviews

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Pros
Cons
  • Work life balance is not supported in the entire company (in 6 reviews)

  • None that I can think of - Work from home now available (in 4 reviews)

More Pros and Cons

  1. "Great Place!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Horizon Blue Cross Blue Shield of New Jersey full-time

    Pros

    Very friendly environment and opportunity for advancement.

    Cons

    Very security oriented; sometimes makes it difficult to navigate the building.


  2. "Horizon BCBSNJ a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Newark, NJ
    Former Employee - Program Manager in Newark, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time (More than 5 years)

    Pros

    The flexibility and stimulating environment. They have truly embraced sharing work space and work from home policies. I worked with multiple disciplines in a very collaborative matrix environment

    Cons

    Fear of change. Many of the employees there started their careers there and have stayed. They have grown accustomed to the same processes and methods. When an improvement or optimization is needed, the teams are very reluctant to adapt.

    Advice to Management

    Invest in training your employees specially the management teams on the current methods and ideologies. For example, all supervisors should attend courses on managing remote teams, cultivating motivators, and minimizing de-motivators.

  3. "Resolution Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Horizon Blue Cross Blue Shield of New Jersey full-time

    Pros

    Lots of Paid time off.

    Cons

    Health benefits slowly going down.

    Advice to Management

    Pay attention to in-house talent.


  4. "Seasoned Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Horizon Blue Cross Blue Shield of New Jersey full-time

    Pros

    The company has a flexible work life balance. There are numerous growth opportunities.

    Cons

    Work life balance is not supported in the entire company. If you are lucky enough to report to someone who is not archaic, you will benefit


  5. "supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time

    Pros

    great company great benefits great advancement opportunities

    Cons

    the staff could use more training


  6. Helpful (7)

    "Facilities Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Newark, NJ
    Former Employee - Manager in Newark, NJ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time (More than 10 years)

    Pros

    Good company to work for salary and benefits wise.

    Cons

    Poor communication between management and employees, The company went overboard on security since they had two laptops stolen a few years ago. I've seen employees fired for forgetting to wearing their employee badge and for leaving their computer screen unlocked when they went to the bathroom. These employees were there years and should have been warned first not fired. Some upper management have god complexes and are very difficult to work for. It's sad, I remember when employees were treated like assets, but for the last few years I've seen a change and now they are treated like numbers. I never treated my employees like that.

    Advice to Management

    Must have college to be a manager, so if you don't have a degree don't apply for management. The salary is competitive and the bonus is 10% of your salary, so that is nice too. Be prepared for a lot of work and responsibility, Stress at the management level is high. If you can deal with a high pace environment then you will do fine.


  7. "General disregard for employee quality of life"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Horizon Blue Cross Blue Shield of New Jersey full-time

    Pros

    Good benefits and pay
    Lots of opportunity to learn and improve
    Company is dedicated to helping insureds

    Cons

    Upper management not in tune with concerns of employees.
    Clear lack of direction from managers.
    Heavy reliance on contractors and temps

  8. Helpful (1)

    "It’s An Old School Culture & Leadership Style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Horizon Blue Cross Blue Shield of New Jersey full-time

    Pros

    Stability, great salary and benefits including work life balance.

    Cons

    The senior management team creates a culture of fear and employees are not empowered to share their true opinions or feelings about issues. As a result, if you are seeking a culture that embraces diverse thoughtful leadership and appreciates candid feedback, this isn’t the place.

    Advice to Management

    Doesn’t matter. They are set in their ways and not open to different perspectives.


  9. "Manage Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horizon Blue Cross Blue Shield of New Jersey full-time (More than 3 years)

    Pros

    Very good company to work for. Benefits are great.

    Cons

    I really don't have any Cons


  10. "Great company but terribly understaffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wall, NJ
    Current Employee - Anonymous Employee in Wall, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horizon Blue Cross Blue Shield of New Jersey full-time (Less than a year)

    Pros

    Amazing benefits
    Great starting pay
    Opportunities to grow

    Cons

    Poor work/life balance
    Very little opportunity to change schedule

    Advice to Management

    Please increase the number of available coaches or hire more staff to handle calls that the appropriate departments should be handling.


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