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Horizon Services

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Horizon Services

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Horizon Services Reviews

Updated Sep 29, 2023

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Found 128 of over 132 reviews
3.4
48% Recommend to a Friend
84% Approve of CEO

Found 128 of over 132 reviews

3.4
48%
Recommend to a Friend
84%
Approve of CEO
Horizon Services Founder and CEO David Geiger (no image)
David Geiger
84 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "good pay you can get(in 15 reviews)
  • "Great training.(in 7 reviews)
  • "OJL is great and there are people willing to show you the ropes if you are missing any knowledge.(in 6 reviews)
  • "Owners and managers are always available and are actively involved in the day(in 5 reviews)
  • "Lots of ways to make extra money.(in 4 reviews)
Cons

Ratings by Demographics

This rating reflects the overall rating of Horizon Services and is not affected by filters.

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    1. 5.0
      Sep 14, 2023
      Manager
      Current Employee, more than 8 years
      Wilmington, DE
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company always looking to be ahead of the curve for resources.

      Cons

      Benefits arent great and could be better.

      1. 1.0
        Sep 22, 2023
        Customer Service Representative (CSR)
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Desk job, no lifting or too much movement Extensive training The people are nice

        Cons

        Get yelled at by customers They make you pressure people into scheduling appointments They listen to all your calls The productivity requirements are a little unrealistic They will replace you before you can blink, they don't care about their employees (almost all of the people I trained with got fired) The rules change everyday and they don't update with the information before you start taking calls so sometimes customers will know more about new membership and other information before you do. My main issue tho is making customers sign up for appointments they are not comfortable with. It does not sit right with me so I had to leave this job.

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      Horizon Services Reviews FAQs

      Horizon Services has an overall rating of 3.4 out of 5, based on over 132 reviews left anonymously by employees. 48% of employees would recommend working at Horizon Services to a friend and 40% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Horizon Services employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Horizon Services. This rating has decreased by -15% over the last 12 months.

      48% of Horizon Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Horizon Services 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Horizon Services to be culture, management, career development and the cons to be workplace, work life balance, benefits.

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

      193.9K

      Senior Financial Analyst

      I went through the final round of interview last Thursday with the CFO. It seemed to have went well, she said she'll talk to me soon. I haven't heard back yet. When is an appropriate time to follow up. And should I email the recruiter or the hiring manager?

      1
      0 Comments

      Customer Service Representative CSR

      I had an interview this afternoon for a customer service position in a call center. The ad was very vague to begin with and at the end of it I felt like I really didn't know anything more about the job. When I asked about the starting pay, which was not published in the ad, they looked incredulous (they were doing on-the-spot hiring today) and then asked me "What's your range?" And only responded with "I think we could meet that." And still never gave me a straight answer. Is this a red flag?

      3
      1 Comment

      Software Engineer

      I did my initial interview with a “better established” startup and they said the interview process is 5 interviews. 3 technical then 1 interview with the CEO then another technical interview. Idk about you but that seems like a lot of interviews and they said they want to do it as fast as possible in a short time span. Is this a normal amount of interviews? Is this a red flag? For a full stack software position 4-5 years exp how much salary should be the norm in a hcol area?

      2
      0 Comments

      Glassdoor has 132 Horizon Services reviews submitted anonymously by Horizon Services employees. Read employee reviews and ratings on Glassdoor to decide if Horizon Services is right for you.