Horizon Software International Reviews | Glassdoor

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Horizon Software International Reviews

Updated October 18, 2017
37 reviews

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3.2
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Horizon Software International President Jim Hoefflin
Jim Hoefflin
3 Ratings

37 Employee Reviews

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  1. "New leadership, new direction, new life! Breath of fresh air!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horizon Software International full-time (More than 10 years)

    Pros

    Having been here for over 10 years, I can tell you that it's been a long time since we've had such a sense of focus and direction. I know we have a ways to go, but I'm proud to be part of the heritage here, as well as where we're headed.

    Cons

    As with any change in upper management, there's an initial ripple effect which creates a natural reaction of fear, uncertainty, and doubt. There has still been a lingering sense of "what's next?", but a positive outlook nonetheless.

    Advice to Management

    Keep doing what you're doing. Stay the course. Continue to COMMUNICATE with us the short and long term vision for the company, and especially where we fit in. Thank you!

    Horizon Software International Response

    Nov 15, 2017 – VP, Human Resources

    Horizon has seen a fast pace of change and reorganization over the past year-all for the better of the company and its employees to stay competitive and remain a leader in the market. Some will feel... More


  2. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Support Analyst in Duluth, GA
    Current Employee - Software Support Analyst in Duluth, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Horizon Software International full-time (More than a year)

    Pros

    Casual Dress Code, decent health insurance, laid back environment

    Cons

    New Management in place. Not sure on the outlook of the company.

    Advice to Management

    .

    Horizon Software International Response

    Nov 15, 2017 – VP, Human Resources

    As changes continue to take place there will be some uncertainty and discomfort for some. Senior Leadership strives to remain open in its communication and employees can see this during quarterly... More

  3. Helpful (1)

    "A shell of what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Horizon Software International full-time

    Pros

    Nice working environment in a good location.
    Still a lot of good team members to work with.
    Interesting market that serves a nice mission with child nutrition.
    Strong products and excellent product management and engineers.

    Cons

    Significant and ongoing leadership changes created a negative environment where everyone is fearful for their job. While some of the changes may have been needed and will be helpful in the future the poor handling and communications shifted the focus from the job at hand to survival for many employees.
    The focus is on profit and not growing with news sales resulting in staff reductions.
    While the products are great there is not much opportunity to sell because the market is saturated.
    The changes have hit the customer service side of the business hard with a lot of the knowledgeable people leaving including management.

    Advice to Management

    Hopefully all of the changes are done and you can settle things and get back to mission at hand. Take care of the employees and take care of the customers while finding more products to sell.

    Horizon Software International Response

    Nov 15, 2017 – VP, Human Resources

    As Horizon rides the wave of change inevitable personnel changes and difficult decisions have to be made. To remain a thriving and competitive company shifts have to be made in management and team... More


  4. Helpful (3)

    "Great people, lacking communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Horizon Software International full-time

    Pros

    Great people to work with. Positive work environment.

    Cons

    The communication between departments is not great which does not always provide the best experience for customers.

    Horizon Software International Response

    Nov 15, 2017 – VP, Human Resources

    Horizon does have great employees and a productive, positive workplace and positive atmosphere! Communication breakdowns are being addressed and management welcomes suggestions for improvement from... More


  5. Helpful (1)

    "Great Learning Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Dunwoody, GA
    Former Employee - Anonymous Employee in Dunwoody, GA

    I worked at Horizon Software International full-time (More than a year)

    Pros

    Meeting new people
    networking
    great work culture

    Cons

    80% -90% national travel required for this position

    Advice to Management

    respect your employees

    Horizon Software International Response

    Nov 16, 2017 – VP, Human Resources

    Horizon's culture empowers its employees to make decisions and stay connected. Horizon values feedback and promotes an open-door communication between managers and employees. Some workloads and... More


  6. Helpful (8)

    "Great Company No More"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Services in Duluth, GA
    Current Employee - Professional Services in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Horizon Software International full-time

    Pros

    Hard to find any left. Nice office. Good teammates for the most part. Very little politics. Wonderful customers to work with.

    Cons

    This used to be a great company. New President came in and has completely turned over the leadership team. What was Horizon Software is no more. Everything that made us great has been stripped away.

    Advice to Management

    Forget advice to management, they won't listen. Advice to fellow employees is to plan your exit and advice to anyone thinking about working here is don't do it!

    Horizon Software International Response

    Nov 16, 2017 – VP, Human Resources

    As mentioned in previous responses, a change in outlook and leadership inevitably causes ripples of uncertainty and anxiety. Horizon's employees continue to be top-notch, customer-focused, and... More


  7. "Amazing Company on the Cusp of Greatness!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Horizon Software International full-time (More than 10 years)

    Pros

    The people who work for this company are dedicated to making a difference in their communities!! Whether we are feeding children so they can become effective future leaders, ensuring our seniors' needs are met while enjoying their retirement, or serving patients and families in America's hospital this company provides the best overall experience. We are family! We encourage, challenge, debate, and celebrate each other as we go about our work. Over the past few years we have become increasingly innovative and use the resources we have to achieve great results! All departments contain excellent and dedicated talent!

    Cons

    The markets we serve require significant up front investment to be competitive and do not quickly catch onto the most innovative trends in the software industry. This makes time to market and success longer than in most software industries. Cross-functional team building needs to improve and be more of a focus because when given the opportunity our people excel when they are challenged and have to work together.

    Advice to Management

    Change is inevitable and constantly occurring! Understand that we know that and embrace it. Our future success will be defined by whether or not we can keep talented, dedicated, cohesive, self organizing teams across departments and verticals striving towards feeding the communities that we serve. Focus more on building our teams and communicating our future vision and less on addressing the concerns of the relative few.

    Horizon Software International Response

    Nov 16, 2017 – VP, Human Resources

    The culture of Horizon embraces teamwork, positivity, accountability, and values its customers. Community involvement is very important and Horizon provides its employees time to give back to the... More

  8. Helpful (3)

    "Steer clear until the dust settles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Horizon Software International full-time

    Pros

    Some good teams to work with and for.

    Cons

    Management shake up going on now. Last CEO wasn't terribly progressive or motivating.

    Horizon Software International Response

    Nov 16, 2017 – VP, Human Resources

    Many of Horizon's employees have 5, 10 and more service years with the company. One of the many goals of new leadership is to invigorate Horizon employees with a fresh culture and more transparency.... More


  9. Helpful (1)

    "Horizon Software"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Horizon Software International full-time (More than 5 years)

    Pros

    People, Flexbility and location

    Cons

    No room for growth an pay

    Horizon Software International Response

    Nov 16, 2017 – VP, Human Resources

    The employees at Horizon are what attract new candidates and keep current, positively-focused employees loyal to the company. Without dedicated employees the company cannot thrive. The company... More


  10. Helpful (2)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Control Analyst in Buford, GA
    Former Employee - Quality Control Analyst in Buford, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Horizon Software International (More than a year)

    Pros

    Excellent benefits and great co-workers. Strong product profile in a niche industry. Excellent engineers. Comfortable working environment in a central location in Duluth. The CEO really gets his workers and genuinely cares

    Cons

    I felt the pay was a little below scale for a software company. I felt like I was always fighting upstream with a "good old boy" network. Much of the company came from its original incarnation in Loganville.


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