Horseshoe Bay Resort Reviews | Glassdoor

Horseshoe Bay Resort Reviews

Updated August 31, 2017
14 reviews

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14 Employee Reviews

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  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Horseshoe Bay Resort full-time

    Pros

    Chance to make s lot of money

    Cons

    Long hours, poor management, can get switched between department s all the time.


  2. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Horseshoe Bay Resort full-time

    Pros

    Internal Promotions & Beautiful Landscape

    Cons

    Horrible upper management and even worse Human Resource department. More of a swingers club than a place of work.

    Advice to Management

    Advice to the corporate office is to get in there and listen to the employees that actually create positive experiences for guests and get rid of the "boys club" environment.

  3. "Assistant Agronomist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Horseshoe Bay, TX
    Current Employee - Assistant in Horseshoe Bay, TX
    Recommends
    Positive Outlook

    I have been working at Horseshoe Bay Resort full-time (More than 5 years)

    Pros

    Great people to work with and for. I thoroughly enjoy working for this company. Management of the resort was recently taken over by Crescent Hotel Management and they are a great company to work for.

    Cons

    Isolated and away from the hustle and bustle of big city life if you like the hustle and bustle of big city life.

    Advice to Management

    Keep on keeping on.


  4. "Wonderful"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Horseshoe Bay Resort full-time (More than 5 years)

    Pros

    The members are wonderful and the ownership is great. I have been with the resort for over 6 years and love my work here.

    Cons

    You have to be very dedicated to your work as you do in any hospitality business.


  5. "Gift Shop Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gift Shop Employee in Austin, TX
    Former Employee - Gift Shop Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Horseshoe Bay Resort (More than a year)

    Pros

    Some days were very chill, coworkers were nice, cooks in Lantana next door would feed me in exchange for lattes.

    Cons

    HSB Resort is now managed by Crescent but it's still a wreck, if not worst. Employees all hate their lives.

    Advice to Management

    Make employees feel like their work MEANS something. Actually look your people in the eyes when you talk to them.


  6. "Fun fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Whitewater Attendant
    Former Employee - Whitewater Attendant
    Recommends
    Positive Outlook

    I worked at Horseshoe Bay Resort part-time (Less than a year)

    Pros

    fun environment with a lot of surprises every day, you get to meet a lot of people

    Cons

    immature coworkers, no breaks, no place to eat lunch


  7. Helpful (1)

    "Pool Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Horseshoe Bay Resort full-time

    Pros

    Getting to work in the most beautiful environment overlooking Lake LBJ and a 1st class property. Guests are very friendly and tip very well.

    Cons

    It can be hot in the middle of the summer, but the management is good at providing Gatorade and water consistently throughout the day to the staff. It can get hectic on holidays during the summer, but it is like that at any F&B establishment looking to make money during the summer.

    Advice to Management

    Take advice from front line employees when they have recommendations to better the company. And just enable them more on a day to day basis.

  8. Helpful (1)

    "Great Opportunity for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Horseshoe Bay Resort full-time (More than 3 years)

    Pros

    The resort is so large it offers such a wide variety of opportunities. If you want to move up or work in a different department that is an option.

    Cons

    It is a resort so they are demanding of your time and you work weekends and holidays.

    Advice to Management

    Include your employees. Make them feel valued. If they enjoy their job and if the pay is decent they will do a better job and want to please. Remember they have families and life events so be flexible on requests for time off.


  9. Helpful (1)

    "Great Resort - Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Raeford, NC
    Former Employee - Director in Raeford, NC
    Doesn't Recommend
    Neutral Outlook

    I worked at Horseshoe Bay Resort (More than 5 years)

    Pros

    A beautiful resort full of potential. A variety of outlets to work in. Small town, resort feel and inexpensive cost of living compared to Austin. The hourly employees are down to earth, sincere and great to work with.

    Cons

    Constant management turnover. Douglas Jaffe III was great to work with and had great vision. Once he left and the Marriott transplants were placed in management it went down hill. They were not interested in your experience. They wanted to dictate what was to be done and was constantly changing how it was to be done because they could not make up their minds. If you weren't part of the in-crowd of management your were easily dismissed.

    Advice to Management

    drop the Marriott transplants in management


  10. "Food and Beverage"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Horseshoe Bay Resort (Less than a year)

    Pros

    -Ability to move up within the company

    Cons

    -A few of the directors are unprofessional


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