Hospice of the Chesapeake Reviews | Glassdoor

Hospice of the Chesapeake Reviews

Updated February 4, 2017
18 reviews

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Full-time Part-time

3.0
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Ben Marcantonio
5 Ratings

18 Employee Reviews

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  1. "Lost Their Way, Very Inconsistent Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Pasadena, MD
    Current Employee - RN Case Manager in Pasadena, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hospice of the Chesapeake full-time (More than 8 years)

    Pros

    Being at a patient's bedside, really making a difference as a RN. The families I have worked with have given me a tremendous sense of purpose.

    Cons

    Inconsistent management.
    The annual review is oddly simplistic for the work we do and we are rated 1-4. I was told that God is a 4 and God does not work here so I should not ever expect to reach this point level. Benefits are quite poor, especially medical. No merit increases just 2% across the board regardless of performance.
    no upward mobility
    care models not followed
    LEAN management adopted and not followed consistently, if at all

    Advice to Management

    focus more on the foundation of the organization, less on the future state. Allow experienced personnel to be heard by including them in the decision making process. Stop hireing Clinical Managers and senior staff who have limited/no hospice experience.

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment that fosters excellence in all we do to care for patients and families at the end of life. I’m ... More


  2. "Promises made and broken, no respect for disciplines other than RNs, horrible management, work employees to death for mi"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Annapolis, MD
    Former Employee - Anonymous Employee in Annapolis, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Hospice of the Chesapeake full-time (More than 3 years)

    Pros

    Caring for the pts and their families, doing funerals. bereavement.

    Cons

    I had to see up0 to 80 pts in the entire county plus drive time, meetings and assessments all in a 40 hour week. They did not like it when I contributed spiritual matters to IDT as they cared less. When I was worked so hard, I coulldn't see straight and became ill, it was "my fault" because of above and they wanted me to "retire". My pts and families were horrifyed...that is when I saw them here and there. I had worked for another hospice in Ohio where none of this happened....my clinical manager quit, others did to, and the lunatics were left running the asylum (none of whom had any idea that spiiritual care meant anything. I have been in bed for months trying to recover.

    Advice to Management

    There is NO management who knows anything. CEO quit, board will not hire a new one. Reputation was excellent and now it is shot because of emphasis on numberrs, not people. Pts as well as staff.

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment that fosters excellence in all we do to care for patients and families at the end of life. I’m ... More


  3. "Don't work there!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, MD
    Former Employee - Anonymous Employee in Pasadena, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay if you can stomach everything else.

    Cons

    Managers are unprofessional and don't know HIPAA. Human Resources is unprofessional. They don't help you learn how to do your job. Forms clicks with some staff and treat others poorly.

    Advice to Management

    Nothing. They're doomed.

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment that fosters excellence in all we do to care for patients and families at the end of life. I’m ... More


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  5. "An awful experience in the end"

    Star Star Star Star Star
    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, MD
    Former Employee - Anonymous Employee in Pasadena, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working in the field, the people you meet in the homes (the patients and caregivers and families) are great mostly. Again, if you're in the field, the other people you work with out in the field are also almost always great, personality-wise.

    Cons

    Unfortunately, not all the nurses are properly trained properly to help the dying so the sad part of this job is watching people die in pain and not being able to help them. You would think you could call the management in at times like that but the management is the worse thing of all about this job. I think you can see this by reading the other reviews. They are unresponsive to the needs of the fields. They do play favorites. If they don't like you, they will fire you in the most humiliating way.That happened to several of the people I worked with there - people who had worked there 20 years. They wiped out the experienced and wise chaplain department and left the chaplains that lack heart. They abuse the nurses and ask them to do more than is humanly possible, so they are overworked. They cut out all the grief workshops for the employees, so they are left dealing with their grief on their own. Everyone else in the world admires these workers- the nurses, social workers, aides and chaplains who are on the battle lines helping people die and the management honestly treats them with suspicion, disregard and as though they bring no value. Want this kind of abuse? This is the place to work! Hope you're a Mother Theresa.

    Advice to Management

    Go work somewhere else and make hospice great again.

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment that foster excellence in all we do to care for patients and families at the end of life. I’m ... More


  6. Helpful (2)

    "From the inside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Hospice of the Chesapeake full-time

    Pros

    Working with the patients and families is highly rewarding.

    Cons

    This is a very small organization with no management development program. Most of the mangers are clinicians with little/no management experience or training and it shows. They don't know how to establish goals and objectives and have neither the skills nor the tools necessary to fairly assess employee performance. For example, pain management is the hallmark of good hospice care and yet clinicians are not evaluated on their effectiveness in this area.

    Opportunity to progress within the organization is extremely limited with the key criteria being who likes you. This is common knowledge amongst employees in all levels of the company.

    Top down management style with only 3-4 individuals allowed to express observations or make suggestions for improvement.

    Advice to Management

    Focus on hiring well trained, experienced managers for management positions rather than clinicians, and use clinicians as subject matter experts when patient care is relevant.

    Invest in an intense, ongoing management training program.

    Implement a structured performance management program for all levels within the organization and make it one of the key responsibilities of every manager to implement and maintain it.

    Include professional development plans and career path options in performance plans.

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment that fosters excellence in all we do to care for patients and families at the end of life. I’m ... More


  7. "turn over rate is high..beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hospice RN Case Manager in Pasadena, MD
    Current Employee - Hospice RN Case Manager in Pasadena, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    helping patients die with dignity

    Cons

    Be leery of a company that is always recruiting. This company emphasizes quantity over quality.

    Advice to Management

    Listen to your front line staff.

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment that fostes excellence in all we do to care for patients and families at the end of life. I’m ... More


  8. Helpful (1)

    "Hard work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Annapolis, MD
    Former Employee - RN Case Manager in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hospice of the Chesapeake full-time (More than a year)

    Pros

    I loved working with the patients and their families. Pay is OK. Management was very disorganized and focused on performance (i.e. number of visits per day), something that's hard to push when taking care of the dying. Nurses are not respected.

    Cons

    Road warrior. Pushed to increase quantity and not quality. Internal politics - really bad.

    Advice to Management

    Top heavy, pare down. Under-staffing in the ranks. Focus and reward on quality. It's the patients who suffer when you rush staff.

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for taking the time to provide a review. We are honored you chose to be part of our team and we believe you will always be part of the Hospice of the Chesapeake family. Good luck in your ... More


  9. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Event and Marketing Manager in Annapolis, MD
    Current Employee - Special Event and Marketing Manager in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hospice of the Chesapeake full-time (More than 3 years)

    Pros

    Relaxed atmosphere. Friendly, caring work environment.

    Cons

    Limited growth in regards to earning potential and upward mobility

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for taking the time to provide a review. We are honored you have chosen to be part of the Hospice of the Chesapeake team. You are a critical part of our ability to provide patients and ... More


  10. "RN case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Annapolis, MD
    Current Employee - RN Case Manager in Annapolis, MD
    Doesn't Recommend
    Negative Outlook

    I have been working at Hospice of the Chesapeake full-time (More than a year)

    Pros

    Great Nurses, MD's, and patients

    Cons

    Poor work/life balance, expect you to work from home sometimes 1-3 hrs/ night finishing computer charting, doing recerts, writing emails. Losing many good nurses because of work overload- sometimes a caseload of up to 20 pts!

    Advice to Management

    Make the caseloads more manageable. Hire more nurses!

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment that fosters excellence in all we do to care for patients and families at the end of life. I’m ... More


  11. "Good Until Gone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Rewarding job, supportive staff, family atmosphere

    Cons

    Poor management, lack of communication

    Advice to Management

    Focus more on you field employees, your front line, ie: RN's, CNA's

    Hospice of the Chesapeake Response

    Nov 8, 2016 – Director of Communications

    Thank you for your feedback. We are committed to creating a collaborative and transparent environment that fosters excellence in all we do to care for patients and families at the end of life. I’m ... More


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