Hospice of the Western Reserve Reviews | Glassdoor

Hospice of the Western Reserve Reviews

Updated February 18, 2017
14 reviews

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3.2
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14 Employee Reviews

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  1. "State Tested Nursing Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nursing Assistant in Cleveland, OH
    Former Employee - Nursing Assistant in Cleveland, OH
    Recommends

    I worked at Hospice of the Western Reserve full-time (More than 3 years)

    Pros

    Hospice of the Western Reserve teaches the true meaning of hospice care for terminally ill patients

    Cons

    Not open to new graduate nurses


  2. "Hospice Nursing Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STNA in Mentor, OH
    Former Employee - STNA in Mentor, OH
    Recommends
    Neutral Outlook

    I worked at Hospice of the Western Reserve full-time (More than a year)

    Pros

    Giving the patients one on one attention

    Cons

    Management wants you to see more patients in a day. This means the patients get less time with you.


  3. "stressed overworked staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Homecare RN in Cleveland, OH
    Current Employee - Homecare RN in Cleveland, OH
    Doesn't Recommend

    I have been working at Hospice of the Western Reserve (More than 5 years)

    Pros

    Non-profit agency. Full array of hospice services available to patients which is unusual since most/all for profit agencies coming into hospice try to do so be denying needed services. Thoughtful lower management.

    Cons

    Completely unreasonable amounts of charting and busy work which staff is required to complete - on salery, ie.outside work time. Low pay. Unreasonable upper management who apparently have no knowledge of the actual demands on the field staff.

    Advice to Management

    Spend a few days working, not watching, as a SW, HNA, or nurse in the field.


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  5. "Too many hours- salaried of course"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Cleveland, OH
    Current Employee - RN Case Manager in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hospice of the Western Reserve full-time (More than a year)

    Pros

    Great mission. Lovely patients. Many dedicated coworkers . Good resources for patients and staff. Pay and benefits adequate. Very interesting , rewarding and meaningful moments with patients and families

    Cons

    Excessive hours required to do the job. Way too much pressure- unnecessary.No work life balance.FT case managers required to cover scheduled PTO for weekend staff-12 hour shifts. On call pay very low and do not get comp time

    Advice to Management

    Listen to your field staff. Be respectful to all employees. Apply your mission statement to all- including staff.


  6. "RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Jefferson, OH
    Former Employee - Registered Nurse in Jefferson, OH
    Recommends
    Positive Outlook

    I worked at Hospice of the Western Reserve full-time (More than 3 years)

    Pros

    Team-like atmosphere, Prompt engagement with management as needed. Medical, nursing, and pharmacy resources highly skilled and responsive.

    Cons

    Time with patients is frequently rushed. On Call staffing perpetually poor. Becoming a more corporate-like environment in recent years.

    Advice to Management

    Increase the speed of your hiring process. Employees give more of themselves to fill gaps in service when their time isn't micromanaged under the guise of "fiscal responsibility."


  7. "Wonderful mission. No leadership."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Hospice of the Western Reserve full-time

    Pros

    What the clinicians do for patients and families is amazing. The quality of care is tremendous. The facilities are great. Most of management is well intentioned.

    Cons

    no strategic plan. No annual business plan. No marketing plan. No merger plan. No succession plan. Everything is done by reaction. And then management wonders why staff isn't on board with change.

    Advice to Management

    Plan. Communicate. Invest in both. Stop hiring upper level managers who don't know or care about the mission. Stop making arbitrary changes without consulting the people they effect. Don't just say it's a transparent agency. Be a transparent agency.


  8. "RN case manager, home care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Cleveland, OH
    Current Employee - RN Case Manager in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hospice of the Western Reserve full-time (More than 10 years)

    Pros

    in my particular field, there is flexability; PTO hours are excellent after 5 years;

    Cons

    increase of 30% in work load in past 6-9 months; little genuine support from superviser; company wants us all to be POLLYANNA S; now on salary and superviser resists allowing staff to obtain additional BLOCK time;

    Advice to Management

    quit trying to run it like Cleveland CLinic; show some real compassion for your employees. don't expect all exployees to ACT THE SAME WAY;


  9. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Hospice of the Western Reserve full-time

    Pros

    Great environment, true visionaries in hospice care!

    Cons

    I have no negative feedback.


  10. Helpful (1)

    "Team leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Hospice of the Western Reserve full-time

    Pros

    Great place to work, benefits, training

    Cons

    Salary lower than market in area


  11. Helpful (2)

    "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    There were a lot of pros at this place when I first started there, but then management changed and the whole place fell apart!

    Cons

    They are no open to new ideas, only certain people can do anything there. You have to be a butt kisser to get anywhere there, don't miss this place at all.

    Advice to Management

    Care more for your employees!



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