Hospice of the Western Reserve Reviews | Glassdoor

Hospice of the Western Reserve Reviews

Updated October 28, 2017
18 reviews

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3.3
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Hospice of the Western Reserve President and Chief Executive Office William E. Finn
William E. Finn
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18 Employee Reviews

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  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STNA in Cleveland, OH
    Former Employee - STNA in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hospice of the Western Reserve full-time (More than 3 years)

    Pros

    Good pay hourly and mileage

    Cons

    Some staff is horrible to work under

    Advice to Management

    Don't punish employees for bettering themselves


  2. "RN Hospice, Inpatient"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN, Bsn in Cleveland, OH
    Former Employee - RN, Bsn in Cleveland, OH
    Recommends

    I worked at Hospice of the Western Reserve full-time (More than a year)

    Pros

    Sufficient training program, education staff very effective. Co-workers friendly, cooperative and nurturing. Philosophy of care and core values in line with hospice patient and family needs.

    Cons

    Staff meetings were not conducive to receiving suggestions or input from the nursing and support staff. Repercussions often resulted when anything contrary to what was being "reported" to the staff was questioned. Also witnessed a very unusual circumstance whereby a Inpatient house manager was led out of her office and fired, this was not easy for staff to witness, and seemed rather harsh, and unwarranted.

    Advice to Management

    More recognition from upper management for the work the RN's LPN's, and HNA's do on a daily basis. Offer more, team building events, and opportunities to reflect and relieve emotional tension and compassion fatigue. Also realize that an organization benefits from the staff knowing their opinions and suggestions are valued; be open and inviting of dialogue at staff meetings, or allow anonymous suggestions as a first step..

  3. "Not a Hospice for anyone I care about"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Hospice of the Western Reserve full-time

    Pros

    They have an onsite cafeteria and most of the staff really care about each other and the patients.

    Cons

    Pay is low, employees are treated like they don't matter and nurses and aides are spread too thin.

    Advice to Management

    Remember, you only get one chance to make a last impression as well. Deceased people and their families will never forget all the wrong you do!!!


  4. "Awesome experience - nurse burnout!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse
    Former Employee - Registered Nurse
    Doesn't Recommend
    Neutral Outlook

    I worked at Hospice of the Western Reserve full-time (More than 3 years)

    Pros

    Awesome place to work in regards to helping and caring for patients. Much knowledge obtained from Hospice Medical Doctors and Pharmacy Staff. Really enjoyed the patient aspect. Meeting patients and families, hearing their stories, being a part of the journey.

    Cons

    Salaried - which meant working for free after 40 hours. Told not to plan for a life outside of work hours. Demands and increasing expectations, rapid policy changes, increasing stress and low morale greatly affected the working environment. No supportive services for employees in dealing with the often overwhelming emotional toil of dealing with dying patients. Limited room for advancement and decrease in mileage reimbursement - increase wear/tear on personal vehicle.

    Advice to Management

    Take care of your staff! Increase pay rate. Create a culture/environment to retain good employees. Revamp management.


  5. "State Tested Nursing Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nursing Assistant in Cleveland, OH
    Former Employee - Nursing Assistant in Cleveland, OH
    Recommends

    I worked at Hospice of the Western Reserve full-time (More than 3 years)

    Pros

    Hospice of the Western Reserve teaches the true meaning of hospice care for terminally ill patients

    Cons

    Not open to new graduate nurses


  6. "Hospice Nursing Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STNA in Mentor, OH
    Former Employee - STNA in Mentor, OH
    Recommends
    Neutral Outlook

    I worked at Hospice of the Western Reserve full-time (More than a year)

    Pros

    Giving the patients one on one attention

    Cons

    Management wants you to see more patients in a day. This means the patients get less time with you.


  7. "stressed overworked staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Homecare RN in Cleveland, OH
    Current Employee - Homecare RN in Cleveland, OH
    Doesn't Recommend

    I have been working at Hospice of the Western Reserve (More than 5 years)

    Pros

    Non-profit agency. Full array of hospice services available to patients which is unusual since most/all for profit agencies coming into hospice try to do so be denying needed services. Thoughtful lower management.

    Cons

    Completely unreasonable amounts of charting and busy work which staff is required to complete - on salery, ie.outside work time. Low pay. Unreasonable upper management who apparently have no knowledge of the actual demands on the field staff.

    Advice to Management

    Spend a few days working, not watching, as a SW, HNA, or nurse in the field.

  8. "Too many hours- salaried of course"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Cleveland, OH
    Current Employee - RN Case Manager in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hospice of the Western Reserve full-time (More than a year)

    Pros

    Great mission. Lovely patients. Many dedicated coworkers . Good resources for patients and staff. Pay and benefits adequate. Very interesting , rewarding and meaningful moments with patients and families

    Cons

    Excessive hours required to do the job. Way too much pressure- unnecessary.No work life balance.FT case managers required to cover scheduled PTO for weekend staff-12 hour shifts. On call pay very low and do not get comp time

    Advice to Management

    Listen to your field staff. Be respectful to all employees. Apply your mission statement to all- including staff.


  9. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Jefferson, OH
    Former Employee - Registered Nurse in Jefferson, OH
    Recommends
    Positive Outlook

    I worked at Hospice of the Western Reserve full-time (More than 3 years)

    Pros

    Team-like atmosphere, Prompt engagement with management as needed. Medical, nursing, and pharmacy resources highly skilled and responsive.

    Cons

    Time with patients is frequently rushed. On Call staffing perpetually poor. Becoming a more corporate-like environment in recent years.

    Advice to Management

    Increase the speed of your hiring process. Employees give more of themselves to fill gaps in service when their time isn't micromanaged under the guise of "fiscal responsibility."


  10. "Wonderful mission. No leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Hospice of the Western Reserve full-time

    Pros

    What the clinicians do for patients and families is amazing. The quality of care is tremendous. The facilities are great. Most of management is well intentioned.

    Cons

    no strategic plan. No annual business plan. No marketing plan. No merger plan. No succession plan. Everything is done by reaction. And then management wonders why staff isn't on board with change.

    Advice to Management

    Plan. Communicate. Invest in both. Stop hiring upper level managers who don't know or care about the mission. Stop making arbitrary changes without consulting the people they effect. Don't just say it's a transparent agency. Be a transparent agency.


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