Hospital for Special Surgery Reviews

Updated May 7, 2021

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4.1
82%
Recommend to a Friend
94%
Approve of CEO
Hospital for Special Surgery President and CEO Lou Shapiro
Lou Shapiro
157 Ratings
Pros
  • "Great work environment, everyone is very nice and consistently want to improve themselves in their line of work(in 23 reviews)

  • "good benefits compared to others(in 19 reviews)

  • Cons
  • "nothing negative to say about HSS(in 7 reviews)

  • "no room for growth in this position(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Hospital for Special Surgery and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Review

      May 2, 2021 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good place to work

      Cons

      I have no cons to comment

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    2. 4.0
      Current Employee, less than 1 year

      Great workplace

      May 7, 2021 - Rehab Tech 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The organization strives for excellence

      Cons

      Not enough paid time off

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    3. 4.0
      Current Employee, less than 1 year

      Love HSS

      May 6, 2021 - Medical Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great organization that is constantly growing

      Cons

      Large organization can sometimes get lost

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    4. 1.0
      Former Employee, more than 3 years

      Racist managers

      Apr 28, 2021 - Patient Access Specialist in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training for new hire.

      Cons

      There’s a lot of racism going on in the rehabilitation department in the main hospital. Managers and directors promote whomever they want even though employees don’t meet the qualifications .The director is behind all and acts as if she cares but it’s all lies, I’ve seen many things and I’ve heard many awful things said about employees. It’s crazy how in the world we live in we still have to face with discrimination at work. I hope things change for the better.

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    5. 5.0
      Current Employee, less than 1 year

      Have not been happier

      Mar 22, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great established hospital. Amazing benefits, they are always giving you time off to use and encourage you to use it! (Over 6 weeks as full time RN) Competitive pay. Tuition reimbursement. Good clinical ladder to excel in. Yearly scrubs. Patient to nurse ratio is mostly good, depending . No more than 1:6 with average of 1:3/4 on inpatient floor.

      Cons

      Non union (more pay!) but have been told to watch your back and double check everything you do...other than that I cannot say anything bad.

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    6. 1.0
      Former Employee, more than 5 years

      Would NOT Recommend

      Feb 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The hospital name has value in certain circles, and can potentially get you interviews elsewhere.

      Cons

      The working culture is incestuous because they hire people based on their monetary donations and familial connections. They also give non-disclosure agreements so the major issues can remain unknown. (major issues being discrimination, sexual harassment etc). During the height of COVID they allowed nurses to get 80% of their salary while they "worked" from home for months, meanwhile the surrounding hospitals (NYP, MSK) were desperate for front line help. Employees who are highly favored receive a promotion about every year or so, while others who were there longer remained (and still remain) in the same position. It is an elitist environment that prioritizes ivy league education over skills. Their executive team is ALL white, despite saying they have a diverse culture because they have women (who are also white) in leadership. The benefits package is surprisingly expensive and limited considering it is a major healthcare institution. Their pay distribution is extremely uneven favoring more senior positions. Some senior level employees make over $500k a year, while only 1 or 2 levels down is a $3-400k difference! Almost all maintenance and low level positions are hispanic while the higher you go the whiter it gets.

      3 people found this review helpful
    7. 5.0
      Former Employee, more than 10 years

      Hospital for special surgery

      Apr 16, 2021 - Patient Coordinator in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment. And friendly staff

      Cons

      Not too much overtime available

      1 person found this review helpful
    8. 5.0
      Former Employee, more than 5 years

      OUTSTANDING-The BEST hospital in the world!

      Mar 27, 2021 - Director in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -quality, leadership, technology/instrumentation abd innovation

      Cons

      Not enough roles to move up to.

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    9. 5.0
      Current Employee, more than 3 years

      Great company to work for

      Mar 21, 2021 - Applications Analyst II in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Small organization, feels like mom and pop shop

      Cons

      none that I can think of

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    10. 5.0
      Current Employee, less than 1 year

      Na

      Mar 25, 2021 - Director in West Palm Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s great I would refer anyone to work here

      Cons

      None it’s a great place to work

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    Viewing 1 - 10 of 313 Reviews

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