Host International Reviews | Glassdoor

Host International Reviews

6 reviews

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3.7
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TOM FRICKE
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Employee Reviews

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  1. "Great working experience at Host International"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Saint Louis, MO
    Former Employee - Bartender in Saint Louis, MO
    Recommends
    Positive Outlook

    I worked at Host International part-time (More than 3 years)

    Pros

    Flexible hours, great managers, meeting new people daily

    Cons

    Parking (Lambert Intl Airport - Employees had to take shuttle or pay for short term parking = costly)

    Advice to Management

    None - Mgmt was great to work with, understanding to personal needs, flexible


  2. "What Fun, What Fun (Licensed Starbucks)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Portland, OR
    Former Employee - Barista, Shift Supervisor in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Host International full-time (More than a year)

    Pros

    *Majority of locations in the US are Union (UniteHere), or working their way towards unionisation
    *Full-time means AT LEAST 40 hours
    *Great Tips (if allowed)
    *Fast-paced
    *Good advancement opportunity (if they like you)
    *Better pay than company owned Starbucks
    *Fairly easy to be hired
    *Excellent benefits including a 401(k) through Fidelity Investments

    Cons

    *Located within an airport, so there are is a lot of screening BEFORE stepping foot into a store as well as having to go through Security every day
    *Because of being located in an airport, the businesses are at the mercy of the airport or the group of people in charge of running the concessions in the airport. Hours of operation, concept designs, leasing contracts, etc are all under their control
    *Quality of training depends entirely on the trainer when being trained as a barista. Any position above that you are thrown in and basiclally wished you the best of luck
    *Even with prior experience, until being certified you can't recieve tips
    *Always short staffed: the whole working more than 40 hours a week, sometimes 7+ days in a row drains a person and doesn't help the work/life balance
    *working with the highly-stressed public is stressful

    Advice to Management

    Listen to your workers. They are the heart of the business, without them there is no job for you. COMMUNICATE. Most people understand that there are just some things that you can not talk about with the workers, but at least make an effort to appear to listen. And if it is a union shop, FOLLOW THE CONTRACT.


  3. "Never a dull moment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL
    Doesn't Recommend

    Pros

    Issues on the street we do not have to deal with.

    Cons

    Personel issues we have to deal with.

    Advice to Management

    Really listen to managers more than associates


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  5. "A place to work for the convenience, and that is it"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Plattekill, NY
    Current Employee - Associate in Plattekill, NY
    Doesn't Recommend

    Pros

    Management doesn't care what kind of worker you are, as long as you get good customer service scores.
    Time off anytime you want, as long as 2 week notice is given.
    If you go out of your way to be nice to management, you will advance in rank very very quickly, no matter your work habits or skills.

    Cons

    Management slacks off a lot and doesn't care about procedures and policy, unless it affects their "numbers".
    Management doesn't follow most rules, unless the rules affect things visible to customers, or management from other work locations.
    Lots of promises made, lots of promises broken.
    Can not accept tips at any of the workplaces, putting salary lower than it should be at the coffee shop they run.
    You never leave on time, expect to leave work late almost every single day.

    Advice to Management

    If you would follow your own rules, it would be the best thing you could do. Your precious "numbers" would get even better as a result too. Repair that dilapidated ship you call a business before you have another titanic on your hands.


  6. "business admin intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Business Administrative in London, England (UK)
    Former Intern - Business Administrative in London, England (UK)
    Recommends
    Neutral Outlook

    I worked at Host International as an intern (Less than a year)

    Pros

    flexibility in terms of working hours and lunch break. colleagues are gentle and ready to help you.

    Cons

    sometimes boring tasks, you do every time the same activities. they do not poay interns, it is its policy.

    Advice to Management

    pay more attention to the growth of the intern. Try to spend more time showing how the business really works and how to deal with customers


  7. "part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry in New Delhi (India)
    Former Employee - Data Entry in New Delhi (India)
    Recommends
    Positive Outlook

    I worked at Host International part-time (More than 5 years)

    Pros

    ESIC & provident fund return file

    Cons

    money is the reason of stop this job

    Advice to Management

    nothing