Hostway Administrative Reviews | Glassdoor

Hostway Administrative Reviews

2 reviews

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Administrative

3.6
Star Star Star Star Star
Recommend to a friend
Approve of CEO
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Emil Sayegh
0 Ratings

Employee Reviews

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Pros
  • Free food once a week, semi-flexible work hours, plenty of vacation time, low stress work environment (in 13 reviews)

  • You can learn a lot and get involved in many different projects if you make connections with the right people (in 5 reviews)

Cons
  • I would love to brag about where I work but no one has heard of us unless you are in the industry (in 3 reviews)

  • Absolutely no vision or communicated strategy by C-Level to staff (in 2 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Support Administrator in Tampa, FL
    Current Employee - Systems Support Administrator in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Hostway full-time (Less than a year)

    Pros

    Free food once a week, semi-flexible work hours, plenty of vacation time, low stress work environment.

    Cons

    Pay could be a little better, and more people on each shift would be nice.

    Advice to Management

    Keep it up, maybe add one more person to each shift.

    Hostway Response

    Sep 9, 2016 – Marketing Campaign Manager

    We appreciate the feedback and the opportunity to improve Hostway. Thank you for your review.


  2. Helpful (8)

    "Good stepping stone to something better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Austin, TX
    Former Employee - Systems Administrator in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hostway full-time (More than 3 years)

    Pros

    Free lunch once a week paid for by upper management. Not hostway itself. Laid back environment. Good stepping stone to something better.

    Cons

    Cloud is hyper-v based when every other cloud provider is using a real hypervisor. Uptime for cloud platform last year was pathetic. Microsoft basically paid them to use their cloud platform and it's been a nightmare for both customers and the people who have to support that crap. Upper management however, will most likely stick to their guns and keep trying to bring in new leadership to try and force a mediocre product to work. Hostway also just started selling their private cloud and support hasn't even really been trained on how to use or support it. That's going to become a big mess when some unsuspecting victim actually signs up for hostway's private cloud. Lack of communication throughout the entire company that leaves customers upset while support and customer service takes the brunt of that anger even though half the time they haven't been told what's going on either. Customers constantly threatening to take their business elsewhere all the while you're thinking about telling them that they probably should if they're looking out for the best interest of their business. Very little possibility for career growth within the support department. The ambitious employees basically get crapped on for trying to get anything done right and they'll more than likely leave within a few years of working their. Pay is well below market rate. They've provided a make believe systems administrator title in the support department to make their techs feel like there's actually some kind of possibility for career advancement but you're really just a glorified tier IV support tech.

    Advice to Management

    Invest in a real cloud platform and get off of microsoft's nutsack. xenserver is free and that's what your so-called competitors, Amazon and Rackspace are using. Your platform isn't of higher quality just because it has microsoft's name on it. You need to start paying attention to what's actually going on in the industry and use a proven solution.