Hostway Reviews | Glassdoor

Hostway Reviews

Updated September 13, 2017
87 reviews

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2.5
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Emil Sayegh
9 Ratings

87 Employee Reviews

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Pros
  • Free food once a week, semi-flexible work hours, plenty of vacation time, low stress work environment (in 13 reviews)

  • You can learn a lot and get involved in many different projects if you make connections with the right people (in 5 reviews)

Cons
  • I would love to brag about where I work but no one has heard of us unless you are in the industry (in 3 reviews)

  • Absolutely no vision or communicated strategy by C-Level to staff (in 2 reviews)

More Pros and Cons

  1. "Great place for self starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Recommends

    I worked at Hostway full-time (More than 3 years)

    Pros

    Great opportunity to hone your linux or windows admin skills with a talented group of co-workers.

    Cons

    There really weren't any negatives.


  2. Helpful (3)

    "Hostway or the Highway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hostway full-time (Less than a year)

    Pros

    Vast scope of support is not for the faint of heart, but great for the resume.

    Cons

    Tribal environment seems to have created a great deal of workplace abnormality. The CEO and CFO are micro-managers.

  3. Helpful (3)

    "Disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Antonio, TX
    Former Employee - Sales in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hostway full-time (More than 5 years)

    Pros

    It use to be the people, culture and excitement of winning.

    Cons

    Now it is all about the dollar at the top level. Disappointing to see they do not care for the people that help build the company day in and day out.

    Advice to Management

    Be honest. Be Open. Include the team on what your doing to make it successful. Treat your people with respect.


  4. Helpful (4)

    "underpaid over worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hostway full-time

    Pros

    good location, flexible hours entry level experience

    Cons

    poorly paid, understaffed, over worked and also witness questionable hr behavior


  5. Helpful (12)

    "Big "C's" are ALWAYS FIRST, Customers are ALWAYS LAST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hostway full-time (More than a year)

    Pros

    Very flexible when it comes to family and holiday time. Tacos on Friday and two catered lunches a month.

    Cons

    The circle of executives are good ol' boys worried about org charts. Customers are promised a product that is NOT delivered, every single solution has issues and the customer is left to deal with an overworked and underpaid support team. Some issues are NEVER dealt with and a customer could be in lingo for months before the environment is up to par. The sales team is only worried about the sale and the signing of a contract, once this is done the customer is kicked out the door and expected "To Be On Their Own." Be prepared to be laid off at any time, there was two rounds of layoffs in 2016, one was done 2 weeks before Christmas. Rude managers and directors who have no professionalism and no couth. There are long, awkward silences on conference calls and no resolution after an hour on the phone, too many attitudes and not enough participation. This reflects on the employee which in return reflects to the customer and the service they deserve.

    Advice to Management

    Stop wasting time on getting new sales and worry about the existing customers before they up and walk. You can only give so many credits on their monthly invoice before a customer realizes they are never getting what they need or want. Pay attention to support and cut the time it takes to deliver. Stop overpaying the top 3 tiers of the C's, VP's and Directors, they don't really care, they are only there for a check, not the overall sake of the company.


  6. Helpful (1)

    "Good place to get some experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Hostway full-time (Less than a year)

    Pros

    Great people, relaxed environment, good pay.

    Cons

    Hosting, cloud and managed, is a tough industry, and the company needed to figure out where they feel they can best compete. They were all over the place, and there was no clear vision as to who the company was and what market they were going after. This caused turnover at the highest level. That was almost 2 years ago, so I'm hopeful it's been figured out now.

    Hostway Response

    Jan 26, 2017 – Hostway

    Thank you so much for your review. Things have certainly changed from two years ago. We have a new CEO, new leadership and Hostway has a clear path with our 2017 Vision. We are experiencing very... More


  7. Helpful (6)

    "Once upon a time, this was a top technology company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Hostway full-time (More than 10 years)

    Pros

    * Gain valuable experience
    * work with knowledgeable individuals
    * work from home
    * flexible working days
    * a few good people still working there

    Cons

    * Senior Management is clueless as to the direction of the business
    * hidden agenda's by Senior Management
    * long working days
    * no education benefits, you have to pretty much train yourself
    * crappy hardware given to employees

    Advice to Management

    Get rid of the senior leaders who polluted the vision and direction of the company. Rather than hire technically sound individuals, a hiring spree of senior directors was done which eventually lead to a massive turnover then layoffs. My recommendation is to stop the layoffs and try to salvage employee moral and reinvest in existing products to make them marketable.

    I wish you the best of luck.

  8. Helpful (3)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hostway full-time

    Pros

    -Great company to work for if you have a strong work ethic and refuse to lose mentality.
    -Your opinion matters.
    -Leadership will fight for you
    -Family type environment
    -Taco Fridays
    -Flexibility

    Cons

    -multiple internal systems can make the job efficiency challenging
    Advise:
    -Don't come here if you expect things to be given to you.
    -expect to do more than what you are hired for.
    -be willing to go the extra mile to get the job done.

    Hostway Response

    Dec 29, 2016 – Hostway

    Thanks for sharing your experience, and we're glad that you've had a positive experience working at Hostway. We too enjoy Tacos on Fridays and lunch twice a month. Internal systems can be challenging... More


  9. Helpful (4)

    "We Fire People before Christmas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Antonio, TX
    Current Employee - Sales Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some good people work here.

    Cons

    No opportunity for growth, we only promote from outside the company.

    Advice to Management

    Promote from within, hiring friends isn't working out.

    Hostway Response

    Dec 27, 2016 – Hostway

    Thank you for your review. If you wish to speak about this further, please contact a member of our HR department.


  10. Helpful (7)

    "New CEO is BAD for the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hostway full-time

    Pros

    I enjoyed doing what I did and had great peers to work with day to day. Flexibility in my schedule was important and helpful.

    Cons

    New CEO has a bad temper and abusive. I left his former company due to his unhealthy behavior toward myself and all employees. He will treat you less than a human and not blink an eye.

    Advice to Management

    Should of done your homework before hiring the new CEO unless you really don't care about your employees. I left to avoid the stress that led to health problems in the past.

    Hostway Response

    Dec 12, 2016 – Marketing Campaign Manager

    Thank you for your feedback. Hostway has a really great work-life balance. Since Glassdoor reviews are anonymous, if you’d like to speak more about concerns you have, please email us at... More


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