Hostway Reviews | Glassdoor

Hostway Reviews

Updated July 3, 2017
17 reviews

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3.0
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Emil Sayegh
2 Ratings

17 Employee Reviews

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Pros
  • Free food once a week, semi-flexible work hours, plenty of vacation time, low stress work environment (in 13 reviews)

  • You can learn a lot and get involved in many different projects if you make connections with the right people (in 5 reviews)

Cons
  • I would love to brag about where I work but no one has heard of us unless you are in the industry (in 3 reviews)

  • Absolutely no vision or communicated strategy by C-Level to staff (in 2 reviews)

More Pros and Cons

  1. "Good place to get some experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Hostway full-time (Less than a year)

    Pros

    Great people, relaxed environment, good pay.

    Cons

    Hosting, cloud and managed, is a tough industry, and the company needed to figure out where they feel they can best compete. They were all over the place, and there was no clear vision as to who the company was and what market they were going after. This caused turnover at the highest level. That was almost 2 years ago, so I'm hopeful it's been figured out now.

    Hostway Response

    Jan 26, 2017 – Hostway

    Thank you so much for your review. Things have certainly changed from two years ago. We have a new CEO, new leadership and Hostway has a clear path with our 2017 Vision. We are experiencing very... More


  2. Helpful (3)

    "We Fire People before Christmas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Antonio, TX
    Current Employee - Sales Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some good people work here.

    Cons

    No opportunity for growth, we only promote from outside the company.

    Advice to Management

    Promote from within, hiring friends isn't working out.

    Hostway Response

    Dec 27, 2016 – Hostway

    Thank you for your review. If you wish to speak about this further, please contact a member of our HR department.

  3. Helpful (5)

    "Uncertain Outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Neutral Outlook
    Approves of CEO

    I worked at Hostway (Less than a year)

    Pros

    There is enthusiasm throughout the company

    Cons

    Poor communication between departments and lack of feedback from department heads

    Hostway Response

    Oct 7, 2016 – Marketing Campaign Manager

    We really appreciate your valuable insight. Clear, consistent communication from employee to employee, and especially from leaders to employees, should always be one of our top priorities. We’ll pass... More


  4. "nice place to start"

    StarStarStarStarStar
    Former Employee - Software Developer in Chicago, IL
    Former Employee - Software Developer in Chicago, IL

    Pros

    Great job especially for entry level devs

    Cons

    not much room for growth, can be a bit hectic

    Hostway Response

    Mar 31, 2016 – sr dir, content marketing

    Thanks for sharing your insight. Hostway cares about our professional employees and encourages them to share ideas and help the business grow. Hostway believes strongly in developing employees and... More


  5. Helpful (2)

    "CS Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hostway (More than a year)

    Pros

    Good for students, as late shift only, adequate pay and opportunity for development

    Cons

    Repetitive work, pay increase is rare and minimal

    Hostway Response

    Mar 31, 2016 – sr dir, content marketing

    Hostway believes strongly in developing employees and helping them be successful in their careers. One of the things I enjoy most about working here is that I’m continually challenged to grow and... More


  6. Helpful (1)

    "Struggling and needs good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Antonio, TX
    Former Employee - Sales in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hostway full-time (More than a year)

    Pros

    Not a high stress job

    Cons

    lack of direction at executive levels

    Advice to Management

    pick a strategy and stick with it


  7. "A Decent stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Tier I in Austin, TX
    Former Employee - NOC Tier I in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hostway full-time (More than 3 years)

    Pros

    Casual work environment, casual dress code, they provide free snacks and drinks in break rooms, you can learn a lot.

    Cons

    Very political. They seem to be okay with keeping the lower level (tier 1) NOC techs segregated from the higher (tier 2 & 3) level techs. Non-managerial employees seem to have some sort of control over whether people get promotions by way of bad mouthing others resulting in bad reputations that can't be overlooked no matter what. Poorly designed datacenter with subpar equipment.

    Compensation is far lower than market rate, especially for a "Techie" city like Austin. I doubled my income in 6 months after leaving this black hole with the experience and knowledge I gained here.

  8. "Support Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Technician in Austin, TX
    Current Employee - Support Technician in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hostway full-time (More than 3 years)

    Pros

    Great coworkers lots of learning experiences

    Cons

    company is unwilling to spend money on infrastructure or employee salaries


  9. Helpful (1)

    "Learn a lot, but get out after getting a bit of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Chicago, IL
    Current Employee - Software Developer in Chicago, IL
    Disapproves of CEO

    Pros

    You can learn a lot about open source technologies, linux, web hosting, and the internet.

    They had some interesting development practices when I started. You could automatically sign up for a new development database and it would be provisioned for you. They had a framework that could analyze a mysql db and write data access code automatically, etc. I'm not sure if that stuff is still around tho.

    Cons

    They only paid employees once a month, at the end of the month. It got monotonous, and I felt I spent a lot of time integrating other people's open source work into hostway's collective - I would have rather gotten a chance to code more. Also, they wanted to roll out a new platform but set ridiculous arbitrary internal deadlines to meet it.

    Advice to Management

    Treat your employees with more respect. Listen to them, everyone I met there was competent and cared about their job.


  10. Helpful (1)

    "Hostway or the Highway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hostway full-time (Less than a year)

    Pros

    Vast scope of support is not for the faint of heart, but great for the resume.

    Cons

    Tribal environment seems to have created a great deal of workplace abnormality. The CEO and CFO are micro-managers.


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