Hot Topic Reviews | Glassdoor

Hot Topic Reviews

Updated December 6, 2017
768 reviews

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768 Employee Reviews

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Pros
  • The fact that there is not really a dress code is awesome (in 107 reviews)

  • If you are a fan of the merchandise you can expect a great employee discount (in 61 reviews)

Cons
  • Making sales associates work 3 shifts just so they don't have to take a break on company time (in 44 reviews)

  • Lack of consistency in upper management (outside of store level) (in 42 reviews)

More Pros and Cons

  1. "Keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder
    Former Employee - Keyholder
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hot Topic part-time

    Pros

    Great coworkers
    Amazing product
    Being able to bond with your regulars
    That 40% discount... that also stacks on promos

    Cons

    Worst district manager ever. Needs to either be fired or trained again properly. Unprofessional, rude, and just a straight up bully to employees.
    Part time, 40hrs and no benefits

    Advice to Management

    SM AND ASMS; You guys are doing your best to keep your stores going.
    DISTRICT; You need to be professional and not a raging tyrant. Nobody is gonna stay with the company if you keep treating your employees the way you are now.

    Hot Topic Response

    Nov 14, 2017 – Recruiting Manager

    Thank you for taking the time to provide feedback. We take your comments seriously, and would love to chat to learn more about your experience so we can continually improve. Please feel free to reach... More


  2. "Management outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Hot Topic part-time

    Pros

    Fun employees
    No dress code
    Customers are always nice

    Cons

    Store manager is a bit of a downer , she puts a lot of work into her employees rather than taking care of situations herself.

    Advice to Management

    Be nicer to your sales associate they play a bigger part by bringing in customers

  3. "Toxic culture with poor leadership and no clear directive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in City of Industry, CA
    Current Employee - Anonymous Employee in City of Industry, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hot Topic full-time (More than a year)

    Pros

    No business attire required.
    Sample Sales at work.
    Brand recognition and reputation.
    Comic-Con exclusives and sponsorships.
    Emerging BoxLunch brand
    Her Universe brand

    Cons

    Poor leadership. Business units operate independently with little to no communication. Poor diversity in leadership. Toxic culture similar to High School. Difficult to work here as a minority. Impossible to move up without the right connections. Lack of professionalism. Intelligence is stiffled and not promoted.

    Advice to Management

    Look to gain stabiltiy. All the best employees are leaving and the constant changes in leadership has created a poor structure and toxic culture is the norm at HQ.


  4. "Key holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Gurnee, IL
    Current Employee - Key Holder in Gurnee, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time (More than a year)

    Pros

    Discount and general atmosphere

    Cons

    Customer base, management, lack of knowing my schedule in advance. (They maybe only make it about 1wk prior), very little room for growth


  5. "Job"

    StarStarStarStarStar
    Former Employee - Picker/Packer in Nashville, TN
    Former Employee - Picker/Packer in Nashville, TN
    Recommends
    Positive Outlook

    I worked at Hot Topic full-time (More than a year)

    Pros

    I want changes hire job

    Cons

    Conns is my choice company

    Advice to Management

    Is good job hire I like it


  6. "dont let the nerd culture fool you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hot Topic full-time (More than a year)

    Pros

    Employee Discount 40% off combinable with promotions
    Discounts offered at Torrid and BoxedLunch
    Full Time benefits
    Monthly Sales bonuses

    Cons

    Lack of consistency in upper management (outside of store level)
    Inconsistent pay among positions
    Benefits might as well not exist (i.e. they cover one eye appointment a year, but no coverage on glasses themselves?)


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Hot Topic part-time

    Pros

    This is great first job!

    Cons

    Training could use improvement, specially during seasonal time.

    Advice to Management

    Better Training

  8. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment to work in, good company culture.

    Cons

    Nothing negative to say, I enjoyed my time here.


  9. "ok for teens or quick time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hot Topic part-time (More than 5 years)

    Pros

    Great discount, ability to be yourself at work, and great customers that can become long lasting friends.

    Cons

    poor management from the higher ups in the company, poor company policies, terrible wages, very hard to move up within the company outside of store management.

    Advice to Management

    more like advice to company higher ups: listen to what your staffs in store have to say dont just judge based what district managers say. Offer mental health benefits, and make it so employees working in stores can move up to become district, regional, and HQ workers


  10. "Assisting customers, using cash registers, cleaning and organizing the store, and occasional shipment duties."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hot Topic Sales Associate in Bloomingdale, IL
    Current Employee - Hot Topic Sales Associate in Bloomingdale, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time (More than a year)

    Pros

    The staff is amazing and understanding. Customers are friendly, too. The pay is decent for a starter job.

    Cons

    Very limited hours besides holiday hours. Associates tend to get left in the dark about shifts and hours.

    Advice to Management

    Just like how managers are important, sales associates are, too. They need more hours and a better pay. Adding time for them will be helpful.


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