Hot Topic Reviews | Glassdoor

Hot Topic Reviews

Updated May 24, 2017
679 reviews

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679 Employee Reviews

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Pros
  • The fact that there is not really a dress code is awesome (in 97 reviews)

  • 40% employee discount on top of sales (in 58 reviews)

Cons
  • Upper management doesn't always understand in-store problems-- too far removed (in 39 reviews)

  • Competitive hours for sales associates (in 38 reviews)

More Pros and Cons

  1. Helpful (2)

    "Almost perfect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Pembroke Pines, FL
    Former Employee - Supervisor in Pembroke Pines, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hot Topic full-time (More than a year)

    Pros

    Best co workers, fun customers, great discount, Fun environment, great hours.

    Cons

    Pay sucks, Store manager & GM.. Not so great. No room for growth.

    Advice to Management

    Stop babying your managers just because they've been there for over 5 years. People get too comfortable & need to be let go. Your losing GOOD employees who have potential to grow and Your business, because of them


  2. "Cool place for a first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Chula Vista, CA
    Former Employee - Seasonal Sales Associate in Chula Vista, CA
    Recommends

    I worked at Hot Topic part-time (Less than a year)

    Pros

    Management and Co-workers are awesome. Its cool that you work and interact with customers with the same interest as you.

    Cons

    If you go in during the black friday season, training may be rushed so stay alert. Cashier may be tricky at first.

    Advice to Management

    Provide more time to training new employees as well as a more organized schedule where we actually know when break time is.


  3. "A Little Misguided"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-Time Assistant Manager in Denver, CO
    Former Employee - Part-Time Assistant Manager in Denver, CO
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Hot Topic part-time (More than 3 years)

    Pros

    40% discount on almost everything, on top of most sales. Great staff on store level.

    Cons

    Too much merchandise and not enough time, space, or resources to deal with it all. Company cuts hours constantly.

    Advice to Management

    Don't overwhelm employees with tasks and merchandise while taking away hours and resources. Invest in your workforce.


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  5. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Saint Louis, MO
    Former Employee - Assistant Manager in Saint Louis, MO
    Recommends
    Positive Outlook

    I worked at Hot Topic part-time (More than 3 years)

    Pros

    Diverse and fun staff with lots of room for growth in the company. Good benefits, great discount, pays well.

    Cons

    There is never really down time between seasons as with any retail job. It's either back to school, Halloween, floor sets, remodels, etc. As a manager here, expect to work!

    Advice to Management

    Upper management works well with the stores and they care for their employees. They do a great job running a smooth operation.


  6. "Scent starting job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Assistant Manager in Great Neck, NY
    Current Employee - Full Time Assistant Manager in Great Neck, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hot Topic full-time (More than a year)

    Pros

    Very motivated to young professionals, hires a lot of young people. Great energy in the work place with contests and bonuses

    Cons

    Revolving door of people and sometimes catty environment. Slow to promote which leads to a lot of external hiring and has slot of potential leaving for opportunities


  7. "It was generally okay, no complaints, just be honest and bring out the best in your qualities."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in El Centro, CA
    Current Employee - Seasonal Sales Associate in El Centro, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time

    Pros

    You can gain experience, the salary goes up depending on title, can be a regular employee if you do a great job.

    Cons

    The work is demanding, time consuming and managers can cut your hours if they wanted to, simply because someone can work better than you b

    Advice to Management

    Ask more questions relating work experience other than personality.


  8. Helpful (1)

    "Sales Assosiate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbia, MO
    Former Employee - Sales Associate in Columbia, MO
    Recommends
    Positive Outlook

    I worked at Hot Topic part-time (More than a year)

    Pros

    Keeping hip with the current fashion and pop culture trends,Comfortable Uniforms, Caring management who listens, Chances to move up in the company, Art marketing opportunities, Interesting cliental that ranges across the board, social networking opportunities,

    Cons

    short hours, depending on location holidays are taken away

    Advice to Management

    Your employees in your shops are your easiest way to get intel on what's happening within the front lines. I think that hot topic needs a place on their websites that employees can make suggestions. These suggestions can go to an "idea guy" and that guy can see if any of the ideas could be put into action on the sales floor. It would mean less time brainstorming for the executives that aren't in the shops everyday.


  9. Helpful (1)

    "Wonderful and fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hot Topic Sales Associate in Ann Arbor, MI
    Former Employee - Hot Topic Sales Associate in Ann Arbor, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Easy job,
    -Great discounts,
    -Fun coworkers/employees,
    -Will work around your schedule,
    -Coworkers take the time to train you and answer questions.

    Cons

    A serious lack of hours. Each store is "given" so many hours per week to divide between employees. If you need an actual job to pay bills, this my not be the job for you. If you are looking for a little extra pocket money or amazing discounts on awesome merchandise, this is an amazing place to work.

    Advice to Management

    -None. Great management.


  10. Helpful (1)

    "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lubbock, TX
    Current Employee - Sales Associate in Lubbock, TX
    Recommends
    Neutral Outlook

    I have been working at Hot Topic part-time (More than a year)

    Pros

    Great environment, easy job all around, comfortable and easy going. Good first time job for teens or anyone of any age.

    Cons

    Dealing with picky customers, part of retail. Low pay for sales associates. Hours can vary greatly from 5 hours a week to 35 depending on time of year.

    Advice to Management

    Consider paying sales associates more and consider hiring managers internally. Train and keep same people and don't hire and cycle through lots of new associates.


  11. Helpful (1)

    "You Might Be Fired If..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Naples, FL
    Former Employee - Sales Associate in Naples, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hot Topic part-time (Less than a year)

    Pros

    I throughly enjoyed working with the customers of Hot Topic and all of the other responsibilities of my job. I love the Hot Topic style. I have been a long time customer myself, purchasing 80% of my clothes and accessories at Hot Topic.

    Cons

    Before I started working here, several people (former employees and customers) commented negatively about the current manager and warned me about taking the job.

    During my short time working here the manager fired one person ( before their 90 day probation was up) for "talking with other team members outside of work". I was also fired- unjustly.

    As a customer I have seen many sales associates come and go, now I know why.

    Advice to Management

    Find a manager with more professionalism and maturity. Someone who is wiling to teach and work with their staff instead of getting rid of them with unjust and ridiculous excuses, especially when those sales associates are invested in the brand as I was.


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