Hot Topic Reviews | Glassdoor

Find your next job here

Hot Topic Reviews

Updated January 19, 2018
780 reviews

Filter

Filter

Full-timePart-time

780 Employee Reviews

Sort: PopularRatingDate

Pros
  • The fact that there is not really a dress code is awesome (in 110 reviews)

  • Employee discount is the best I've ever had (in 71 reviews)

Cons
  • Making sales associates work 3 shifts just so they don't have to take a break on company time (in 44 reviews)

  • Lack of consistency in upper management (outside of store level) (in 42 reviews)

More Pros and Cons

  1. "ok for teens or quick time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hot Topic part-time (More than 5 years)

    Pros

    Great discount, ability to be yourself at work, and great customers that can become long lasting friends.

    Cons

    poor management from the higher ups in the company, poor company policies, terrible wages, very hard to move up within the company outside of store management.

    Advice to Management

    more like advice to company higher ups: listen to what your staffs in store have to say dont just judge based what district managers say. Offer mental health benefits, and make it so employees working in stores can move up to become district, regional, and HQ workers


  2. "Assisting customers, using cash registers, cleaning and organizing the store, and occasional shipment duties."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hot Topic Sales Associate in Bloomingdale, IL
    Current Employee - Hot Topic Sales Associate in Bloomingdale, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time (More than a year)

    Pros

    The staff is amazing and understanding. Customers are friendly, too. The pay is decent for a starter job.

    Cons

    Very limited hours besides holiday hours. Associates tend to get left in the dark about shifts and hours.

    Advice to Management

    Just like how managers are important, sales associates are, too. They need more hours and a better pay. Adding time for them will be helpful.

  3. "Awesome music and cool environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Chill group of coworkers
    Get to interact with customers who are like you

    Cons

    Honestly not much, the pay was low but that's expected for this kind of short term work


  4. "A nice place to work for a student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time

    Pros

    nice coworkers and managers overall

    Cons

    always expected to push sales even on families that obviously need to save their money

    Advice to Management

    stop worrying about sales and worry about your customers wellbeing. a customer would rather see that than a greedy salesperson


  5. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hot Topic part-time

    Pros

    Loved my manager and team. We worked really well together.

    Cons

    Too heavy a focus on sales - especially signing up for credit cards.


  6. "Fun, until you reach full time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Assistant Manager
    Current Employee - Part Time Assistant Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hot Topic part-time (More than 3 years)

    Pros

    Laid back, minimal dress code, most of the employees are cool, and it's cool to relate so closely with your coworkers, and the discount is great. If you live in a metropolitan area, e.g. Dallas, Houston, etc, promotions and transfers are plentiful. The company loves to promote from within.

    Cons

    Heavy workload for little pay. They are incredibly stingy with hours. You have 1 person on the clock all day, except for about 3 hours, one of which is used to relive for breaks. You're expected to juggle customers, store maintenance, and process all of your shipment singlehandedly, as well as about a dozen other time consuming tasks.


  7. "It use to be great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hot Topic full-time (More than 5 years)

    Pros

    Discount, mostly fun staff, cool merchandise

    Cons

    Outdated procedures and methods, lack of training for new hires, lack of incentive for employees (management and associates)

    Advice to Management

    Management does what it can, the company needs to realize that the only reason HT still exists is because they have the best kind of people on their staffs. People that want to do well even when the company is so outdated that all it does is set them back and make everything harder to be accomplished. I had the best managers when I started and was surrounded by the best people and for that I am truly grateful.

    But the company needs to get with it and update the way it functions to be able to compete with all the other stores that are now selling the same merchandise at lower prices, offer better benefits and commissions to their hard working employees. I wouldn't recommend anyone to work for this company UNLESS they manage to do a huge turnaround.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hot Topic full-time (More than a year)

    Pros

    Casual dress code, interesting atmosphere, good music, nice customers.

    Cons

    Unrealistic sales goals, trying to push credit cards on children, having to call customers to ask them to come spend Hot Cash, very uninvolved upper management (Regional Managers), and in my area, very unprofessional upper management (District Manager).

    Advice to Management

    Regional Managers and higher should really start paying attention to how District Managers are treating and speaking to their Store Managers.


  9. "Fun Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hot Topic part-time

    Pros

    Working around fandoms you love, fun environment, awesome music

    Cons

    Strict management, very fast paced environment, getting called in at the last second


  10. "Decent starting job, not meant for long term I think."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hot Topic part-time (More than a year)

    Pros

    If you have a good staff its a great work environment. Its easy to make friends with your coworkers and management. The product we sell is cool and more up to date than you might think. There is chance for promotion but its never guaranteed, and you've got to always be on your 100% A-game to have management consider you for promotion. If its a smaller, less busy location, the loyal customer base can be really cool and you'll recognize people coming in all the time. This is a good first time job to get you introduced to a fast paced, highly personable and customer focused retail selling.

    Cons

    It feels like the company as a whole doesn't REALLY care about the employees. Benefits are only offered to full-time management positions. Starting pay is $7.25, and you only start to make $10+ once you get to an assistant management position.

    Both locations I've worked at had a high turn over rate for associates, either because the associates flake out, or the management and work load scare them off, or they find a better paying job that offers more in a career future. The selling model is best for those who enjoy interacting with people, if you are at all introverted or shy or just don't like talking to people, the way this company expects you to act will drain you. This job is not as laid back as you think.


Showing 780 of 783 reviews
Reset Filters