Hotel del Coronado Reviews | Glassdoor

Hotel del Coronado Reviews

Updated September 29, 2017
33 reviews

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3.0
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33 Employee Reviews

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  1. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Hotel del Coronado part-time

    Pros

    Beautiful place, by the beach!

    Cons

    Management. Management. Management. So much to improve!

    Advice to Management

    Be nicer to your employees. After all, they are they ones taking care of your guests.


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Hotel del Coronado full-time

    Pros

    Great property to work at. Its right on the beach

    Cons

    Favoritism within management. Quick to let associates go without review

    Advice to Management

    Depends on department that you're in and if you're liked.

  3. "Server/bartender"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Hotel del Coronado full-time

    Pros

    Easy money. Summertime is very busy and you will save quite a bit of cash by the end of season. Coworkers are awesome.

    Cons

    Very disorganised, always running out of things like cups and napkins. Management is usually hard to find.

    Advice to Management

    Overstock for busy months.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coronado, CA
    Current Employee - Anonymous Employee in Coronado, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Hotel del Coronado (Less than a year)

    Pros

    Ocean view that you occasionally get to see. To outsiders saying you work here sounds impressive due to history...but it's rep is declining.

    Cons

    Lack of communication. Severely understaffed and under resourced. Poor benefits. No opportunity for career advancement. No training. No support....need I go on?


  5. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Coronado, CA
    Current Employee - Front Desk Agent in Coronado, CA
    Recommends
    Positive Outlook

    I have been working at Hotel del Coronado full-time (Less than a year)

    Pros

    You learn a great foundation about all operations of the hotel at the Front Desk, and the management is really willing to help you succeed and grow.

    Cons

    There is never a set schedule in the hotel industry. Hours can be unpredictable and at the Front Desk new agents have to work the overnight shifts.


  6. "Hotel del Coronado"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Being so close to the beach was a great thing

    Cons

    There was preference for employees who had seniority.

    Advice to Management

    Make the environment more friendly so others can feel comfortable asking for help


  7. "Rats. Poor Management."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Hotel del Coronado full-time

    Pros

    - good starting pay for someone right out of high school
    - good location

    Cons

    - rats roamed around at night and every time we closed, they would run out
       - even after reporting a dead rat to our managers and supervisors, they didn't remove it, they just
         covered it with detergent which made the smell worse
    - no air conditioning in the ice cream shop and a very cramped working space with broken ice cream machines
    - managers would get mad, even though new hires were not properly trained on techniques for scooping ice cream

    Advice to Management

    - respect your new hires, we don't deserve to be scolded if we weren't taught to do things in the first place
    - look under the counters and please clean the rat poop in there

  8. "Its okay for about a year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Hotel del Coronado full-time

    Pros

    They do have you go into different areas so it helps with acquiring all around skills. Its great for job security the people there are really nice and are all great.

    Cons

    The upper management isn't to great and doesn't really hear you out.


  9. "Great pay, hours can be much and extremely unionized."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Coronado, CA
    Current Employee - Guest Service Agent in Coronado, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hotel del Coronado full-time (More than a year)

    Pros

    Pay is great, people are amazing, good atmosphere. Also commission is a great plus and makes it worth it to be there.

    Cons

    It is extremely unionized so if you get hired be ready to work the night shifts because with the union they take seniority very seriously when it comes to schedule

    Advice to Management

    Keep up the great work


  10. Helpful (5)

    "Disjointed and unsupportive upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales in San Diego, CA
    Former Employee - Director of Sales in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Hotel del Coronado (More than a year)

    Pros

    Iconic, historic, beautiful. If you work here, you can work anywhere in the world. A large resort with many departments.

    Cons

    Too much ownership change, no real vision, upper management too concerned with P&L and not employee/management development or support. Hiring, purchasing and projects move at a snails pace.
    It's very frustrating to work here, lots of talk but very little action in terms of having the tools to do your job. There is virtually no on boarding or training for managers.

    Advice to Management

    Replace Executive Team with one that cares.


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