Hotwire Reviews | Glassdoor

Hotwire Reviews

Updated September 21, 2017
161 reviews

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161 Employee Reviews

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Pros
  • Great culture, excellent benefits, great work-life balance (in 41 reviews)

  • Great benefits - good location - flexible schedule (in 13 reviews)

Cons
  • Work-life balance are non-existent depending on the group (in 5 reviews)

  • Often too conservative and not willing to take risks (this is changing), growth opportunities are limited, compensation is lower than competitors (in 5 reviews)

More Pros and Cons

  1. "A pretty good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hotwire full-time

    Pros

    Great Work-life balance. Smart people. Nice perks.

    Cons

    Challenging market in the travel industry.


  2. Helpful (6)

    "A good temporary option"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Manager in San Francisco, CA
    Former Employee - Global Account Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    Good pay & benefits, great time off, and lots of fun.

    Cons

    Lack of growth opportunities, even for top performers.
    Leadership says Hotwire advocates for both diversity and openness, but the people/culture are carefully cultivated to be homogeneous & fit a specific mold.

  3. Helpful (9)

    "Lack of leadership and innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Designer in South San Francisco, CA
    Former Employee - Product Designer in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hotwire full-time (Less than a year)

    Pros

    - smart and driven people
    - great location. Close to a lot of food and coffee shops.
    - good perks (travel reimbursement, hot dollars)

    Cons

    - Too many strategy changes and re-orgs. There's been two re-orgs in a span of 4 months.
    - Leadership always talks about innovation, but never wants to invest the resources required to effectively ship
    - Tries to operate like a startup, but things move way too slow. A feature that takes 2 sprints actually end up taking 6 sprints, because different teams aren't working cohesively together.


  4. "Senior IOS Engineer"

    StarStarStarStarStar
    Current Employee - Senior IOS Engineer in San Francisco, CA
    Current Employee - Senior IOS Engineer in San Francisco, CA

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    Nice people.
    Relaxed atmosphere.
    Talented people.

    Cons

    Things move slowly.
    Lack of formalism.


  5. "Good days and bad days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hotwire full-time

    Pros

    Large company, lots of knowledge, industry leader

    Cons

    Conflicted identity. Leadership hasn't been very effective.


  6. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hotwire (Less than a year)

    Pros

    Great location. Good transparency. Got to learn a lot of new technologies during the summer.

    Cons

    Everybody is not so helpful in the team. Had to research a lot on my own.

    Advice to Management

    Better projects for interns. Have good mentors who can help new hires to start in the company and have less work experience.


  7. Helpful (10)

    "Was good, then bad and getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    The travel benefits, the opportunity of learning new technology because there was so much free time.

    Cons

    Hiring decision was unclear, some didn't even meet the basic criteria but still got the jobs and even survived the recent lay-off.

    Advice to Management

    Just keep doing re-org every 3 months and nothing will get done.

  8. Helpful (3)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hotwire (More than a year)

    Pros

    The location is about all that's positive.

    Cons

    Poor work life balance.


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hotwire full-time (Less than a year)

    Pros

    Great office environment, managers were terrific and friendly coworkers

    Cons

    It is a large company so you will encounter some bureaucracy from time to time but overall its not a significant con


  10. Helpful (8)

    "Worst job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There's a keg in the break room. Also, I was so bored that I had plenty of time to catch up on NPR.

    Cons

    First, on a wider scale: The company says they value innovation, but when new design, copy, or photo ideas are offered, they are immediately shut down. People become very defensive and complain about having to do extra work to make changes, and would rather stick to doing the bare minimum to get by. I was told during my interview that this was a place where change is embraced, but boooyyyy was that a gross exaggeration. I was literally told at one point that it wasn't my job to come up with new ideas--it was my job to deliver what was asked of me.

    Business wise, the company is not doing so well. Years of refusing to innovate has really left them in the lurch, and they are constantly having to play catch up with competitors just to stay afloat, forget about being a leader in the industry. Departments do not communicate well with each other, which has created problems with achieving a consistent brand/product. People also seem to be leaving left and right, not to mention there is a hiring freeze despite a very urgent need for more people and resources.

    Secondly, on a team scale: I worked with some pretty unprofessional people here (and this is a vast understatement). Sometimes I would be given a project and a teammate would say "thank God it's you and not me, that team/project sucks." Or project assignments would change and if I were assigned to a project they used to have, they would throw a fit. Seriously? Calm down. This team did NOT believe in working together. A lot of times I would offer new ideas to an individual, who would tell me that it's a great idea, and then I would suggest it in a meeting and that same individual would tell me it's horrible and do everything they could do to throw me under the bus. I am always open to constructive criticism, but I would also explain the logic behind my ideas/work so that they could get a better understanding of my suggestion---to which they would reply "well I just don't like it, but I don't have a good reason why." So it quickly became obvious to me that this was a matter of pettiness and nothing more. But apparently I wasn't the only person on the receiving end of this behavior: I constantly heard people talk about others behind their backs. Even on my first day of work. There is soooo much backstabbing and politics and negativity, which definitely is not the kind of environment I enjoy working in. I was also left to my own devices when I first started as my team did not bother to support me or welcome me in any way.

    Needless to say, this negative attitude doesn't apply to every team/department, but it definitely exists within the company and in more than one team.

    Advice to Management

    Keep a better eye on the people you hire--you don't want a culture of negativity, it just makes it harder to focus on what we're all trying to accomplish.


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