Hotwire Reviews | Glassdoor

Hotwire Reviews

Updated April 26, 2017
31 reviews

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31 Employee Reviews

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Pros
  • Great culture, excellent benefits, great work life balance (in 40 reviews)

  • Plus, the travel benefits are awesome (in 10 reviews)

Cons
  • Work-life balance are non-existent depending on the group (in 5 reviews)

  • Hotwire is a relatively small company, so there can be me lateral opportunities available than promotions (in 5 reviews)

More Pros and Cons

  1. "Some departments are better than others."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Approves of CEO

    Pros

    Free soda
    generous bonuses
    fun parties and companywide picnics/outings
    Tuition reimbursement

    Cons

    I think it's a great place to work as long as you don't work in the department i was in.

    One member of the senior management team has revealed themselves to be shockingly unprofessional. Oh, it's shocking.

    I went to a department outing where two of the employees jokingly told everyone they were "loved working together so much" and announced "kiss" at the table. And then they leaned over and airkissed each other. Charming.

    Advice to Management

    Can we please get it together?


  2. Helpful (3)

    "Work hard, produce data and do it all yesterday"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Analyst in San Francisco, CA
    Former Employee - Training Analyst in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    The benefits package is awesome. They have Health, vision, Dental, pet insurance, wellness benefits, plus travel benefits by being associated to the travel industry. Plus you get insider deals on travel, and most times there will be extras and giveaways at company events like two round trip tickets wherever a supplier partner travels or extra coupons for hotels.

    Cons

    The work ethic is unsustainable. They expect a 60 hour work week from even the indigent, pregnant, or those who are on medical leave. Travel is irregular, but if you do have to travel it has to come out of your pocket, and they are slow to reimburse. The company is not diverse, spouting primarily type A personalities of like kinds only. They struggle from uncharted growth, and are without a strong HR team to manage cultural issues, that pop-up frequently. Executive management is good at keeping everyone informed, but middle management is poor at execution and lacks long term focus.

    Advice to Management

    take a look at your managers to make sure that they know what they need to execute, have the support and the staffing to execute, and most importantly have the know-how and the ability to guide a team towards the same goal... and have the ability to be present to support the successful execution of a project.

    Lastly, make sure that there is more opportunities for cross-functional team stuff, possibly more Agile project or other Hack-day opportunities to allow for people to work without the rigid project structure. Either that or incorporate IRD development/presentation into the new-hire process so that each person can feel like they are in a position to participate in the outcome of the day to day workings of the company


  3. "Not a bad company, but not no upside"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    No opinion of CEO

    Pros

    a very stable company with strong product team

    Cons

    very few career advance opportunity.

    Advice to Management

    take more risk


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  5. Helpful (3)

    "Great 9-5 place if you want to chill."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Not Sure Anymore in South San Francisco, CA
    Current Employee - Not Sure Anymore in South San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Hotwire is a good place to work if you want to chill out and not work hard. The hours are fair and you can arrive and leave pretty much when you want. Even more-so if you are a manager it seems. The company is still hiring which could be viewed as a positive to some. If you aspire to run for senate or governor you could learn a lot here with such a rich set of politics. Most people do not roll in until after 9 and after 6 its a ghost town so if you want fair hours it is very good as well. You do not have to innovate or push the envelope here so if you want to relax and coast you will like it.

    Clem is a great new President. Eric was good but quiet. Clem really is energetic.

    Cons

    Innovation. There is not much. 4 or 5 years back there was a lot more and then innovation stopped. Working on a new 'agile' project has introduced more procedure then the already over whelming amount of procedure. The economy is down yet we are still hiring even though half the employees seem to surf the web all day. There is not much innovation. Apparently we have a lab here for innovation and I just found out about it recently. Thus bad communication. They promote 'family' values however working a day a week at home was not allowed for me. However, some managers seem to work at home at-will. What a double standard. They will also make 'rules' for you if you want to work at home. For example if you live say 45 miles away you can work at home. But if you live in daily city and it takes you 1 hour to commute here you can not. There is very little collaboration here. Very waterfall in all aspects and very risk adverse. It seems the less you do the more you get rewarded. If you go the extra mile and screw up a small something you will get scolded instead of a 'good job'. The pay is below industry standard and even in this 'down economy' you could get better pay and probably work at home privileges. Also some depts let people work at home and some do not. What a double standard.

    If you read all these other people saying things like 'startup' or 'nimble' or 'scrappy' do not even believe it. There is nothing startup here at all. Its one step below a huge corporate machine.

    GLASS CEILING - Very hard to promote. Unless they create a position for you.

    Advice to Management

    More communication.
    More flexible work hours, let people work at home if they perform.
    Put emphasis on what people do and not if there are in the office 9-5.
    Reward those that work hard, say thanks one a year to somebody.
    Use this economy to have a RIF and get rid of all the slackers and middle managers.
    Try to innovate.


  6. "Good days and bad days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hotwire full-time

    Pros

    Large company, lots of knowledge, industry leader

    Cons

    Conflicted identity. Leadership hasn't been very effective.


  7. "UX Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    Good Team, some travel perks

    Cons

    Not many cons. Company underwent major changes in the last years. Doing better now.


  8. Helpful (1)

    "Big changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Hotwire full-time (More than a year)

    Pros

    Coworkers, development environment. Good engineers that collaborate well in an agile environment.

    Cons

    Big corporate restructure. After layoffs, emphasis is on saving money meaning not sure how work will be valued during performance reviews.


  9. "Good Overall Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    Great benefits - good location - flexible schedule

    Cons

    Low pay - Lack of communication - not stable

    Advice to Management

    Listen to your employees


  10. "Wants to be a leader in business, but pay sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time

    Pros

    First of all, kudos to the management for making a wise decision to transition from Waterfall to Agile, very late though and probably the last company to adopt a methodology proven in the market 4 years back. It really gives a great feeling as if sitting on a hot seat everyday.. Work is very interesting and challenging and I see a lot more potential for growth and improvement coming on the way sooner..

    Cons

    Having said growth potential exists, definitely not in terms of pay / position. Don't expect any promotions.. Expect just few biscuits as increment or bonus.. No recognition for the achievers and your manager will not pat on your back for the job well done. Management aims to be a leader in business and wants to use state of the art technology and tools, but pays literally low compared to the industry standards.. Come on, give something to the real workers.. After all, management should not take all the pride & money at the end of the day.

    Advice to Management

    Fantastic show in the last 1 year and good luck for the future..


  11. "some what satisfactory. could have been better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    friendly group of people, not cutting edge technically, looking to get a bit better each day.

    Cons

    slightly cliquish, nice people all around though. At good companies you'll find synergy between groups, here there is some politics between departments.

    Advice to Management

    none, they have handle on things.


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