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Hotwire Reviews

48 reviews

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48 Employee Reviews

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Pros
  • Great culture, excellent benefits, great work life balance (in 40 reviews)

  • Great benefits - good location - flexible schedule (in 13 reviews)

Cons
  • Work-life balance are non-existent depending on the group (in 5 reviews)

  • Hotwire is a relatively small company, so there can be me lateral opportunities available than promotions (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great change takes time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than a year)

    Pros

    Work/wellness balance. People want you to take care of yourself here.
    Coworkers and great humor in the office.
    Redeveloping company culture with great results.
    Lots of new hires have come in with a smile on their face, freshening up the place.

    Cons

    Change is slow, and rebuilding the company takes a significant amount of effort.
    If you're looking for career growth, you need to make sure you are on your manager's radar at all times.


  2. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Design Lead in San Francisco, CA
    Current Employee - User Experience Design Lead in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    Great culture, excellent benefits, great work life balance. The people and teams are great. Awesome location.

    Cons

    Lack of direction, dying brand. There was recently a change in all of the executive team. Not sure yet how they're going to perform.

  3. "Things are looking up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than a year)

    Pros

    If you ask for more responsibility, you can get it.
    Fun activities and employee entertainment getting back on track.
    Fresh leadership and employees are changing the environment, in a good way, but it is slowly accepted.
    Lots of opportunities opening up due to business structure changes.
    Great perks and stellar benefits!

    Cons

    Change is generally difficult, but seems harder for employees with more tenure.
    It's easy for people to talk about problems and not step up to address them.
    The company culture is slow to develop.
    Large portion of employees resistant to change.
    Large loss of staff has some feeling disheartened.

    Advice to Management

    Stay transparent and promote team-building activities.


  4. "Enormous potential in the discount travel space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in San Francisco, CA
    Former Employee - Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hotwire full-time (More than 3 years)

    Pros

    Relative independence from the rest of the Expedia travel portfolio (Expedia is the parent company of Hotwire)

    Cons

    Corporate HQ for Expedia, the parent company, is in Bellevue. That can make communication challenging as many important decisions still happen there.

    Advice to Management

    Be aware of the issues of geography as you manage subsidiary companies!


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in San Francisco, CA
    Current Employee - Web Developer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (Less than a year)

    Pros

    Great technology, talented employees, and lots of perks. My manager is constantly asking me what he can do to make me feel fulfilled and happy with my job.

    Cons

    Nothing major comes to mind.


  6. Helpful (1)

    "Awesome 18 months in the hotel industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Manager in San Francisco, CA
    Former Employee - Revenue Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hotwire full-time

    Pros

    Bright colleagues
    Demanding but manageable work environment
    Reasonable hours (50hrs/wk)
    Regular Travel (if you want it)

    Cons

    Vertical mobility a little tough on the partner services side

    Advice to Management

    Keep it up


  7. Helpful (2)

    "I love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than a year)

    Pros

    Hotwire is differentiated in the market, which makes the product rewarding for customers. Sr. Management is focused and respectful of the people. Everyone is working on becoming more responsive to customers and innovative and they're starting to show great results.

    Cons

    If you want to be told exactly what to do and just follow direction this isn't the place for you.

    Advice to Management

    Keep moving fast and experiment with disruptions to old models.

  8. Helpful (2)

    "Hotwire is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    I really like the atmosphere in Hotwire - friendly team, collaborative, and goals oriented. Professional management and engineering teams. Interesting tasks!

    Cons

    I don't see many Cons at Hotwire. It may look a bit conservative, but still ok in terms of career development.

    Advice to Management

    I like the way you manage transformation at Hotwire. Moving to Agile is a big and right step for the entire company.


  9. "Love working at Hotwire - solid business and company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    Exciting industry (travel), smart employees, great work-life balance, good location, solid technology, solid products and business model, good processes, opportunities to learn and try new things, fun company events, discounts on travel products

    Cons

    Technology is somewhat behind the times, lacks the energy of a startup (but there are significant pros to this as well, such as work-life balance), no extravagant events (the company is cost-concious like our customers)

    Advice to Management

    I think we can take on even bigger challenges. Let's aggressively search for something big or risky, while still doing our core business well.


  10. Helpful (1)

    "Working at Hotwire Made Me More Intelligent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    Sounds weird to say, but I really do feel smarter since I started working at Hotwire. My colleagues are incredibly bright and creative -- they challenge my brain every single day. Sharp cookies, all of them.

    At the same time, they take their jobs very seriously, but they don't take themselves too seriously. It’s not an ego-driven culture. People just focus on executing well, and it does get acknowledged. Things get crunched sometimes, but generally we are given the resources -- and are expected to make the effort -- to build it right the first time.

    People are genuinely enthusiastic about the company and the products. Colleagues are supportive and encouraging of each other. It's true what everyone else said about the quality-of-life culture, the parties, and so on. It feels good to work here, and senior management seems to be sincerely interested in keeping it that way.

    Cons

    Hotwire wouldn't be the best place for a hyperactive/novelty-seeking kind of personality. Because of its size and focus, there aren't endless opportunities to do vastly different things. The products are pretty mature, so it’s right now it’s mostly about evolution and incremental innovation.

    With all these smart people around, things can get a bit wonkish. That's only a con if it's not really your style. For most people here, that's actually a pro.

    The whole place is open-plan cubicle (upper management, too) which makes it social and accessible, but sometimes a bit distracting. Noise-canceling headphones are common. Luckily, Hotwire gave them out as holiday gifts last year!

    Advice to Management

    Keep it up!


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