Hotwire Reviews | Glassdoor

Hotwire Reviews

Updated June 16, 2017
157 reviews

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157 Employee Reviews

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Pros
  • Great culture, excellent benefits, great work life balance (in 40 reviews)

  • Plus, the travel benefits are awesome (in 10 reviews)

Cons
  • Work-life balance are non-existent depending on the group (in 5 reviews)

  • Hotwire is a relatively small company, so there can be me lateral opportunities available than promotions (in 5 reviews)

More Pros and Cons

  1. "Awesome place to work and build your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tons of benefits including travel deals, the snack bar is never empty, straightforward attitude, work and effort recognition, tech-savvy environment and geeky office culture which is awesome.

    Cons

    Does not have Lockheed SR-71 Blackbird parked at the basement.


  2. Helpful (8)

    "Take other opportunities if you can!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There is work life balance.

    Cons

    There is a widespread lack of trust in leadership. There are execs, managers, and directors who cannot be in the same room with each other. Engineering team manages to break things while trying to fix bugs. There are continuous unfixable issues that everyone begs the engineering team to fix and it drags forever due to the lack of leadership and a mediocre talent. Upper management only interested in their political standing in the organization and don’t care about the employee.

  3. "Evolving rapidly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Small teams enable 1:1 time with direct managers who coach you to help get where you want to be

    Cons

    Competitive marketplace, fast paced environment creates a very Darwin like scenario where you either adapt or you don't do well here

    Advice to Management

    Be aware of the pressures on the team, don't necessarily let the foot off the gas but stay cognizant


  4. Helpful (1)

    "san francisco"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hotwire full-time (More than a year)

    Pros

    The biggest plus is that the company is located in San Francisco. Other pros are good travel benefits, the relatively small teams, and a can do culture, at least below the executive level.

    Cons

    Way to much churn at the leadership level. It creates an environment of uncertainty and it is also a big drag on morale, particularly as it has a deep ripple effect in the rest of the organizations. It is not uncommon to see a entire team cycle out of the company in the span of a year.

    Advice to Management

    Need to remember that there will always be a market for an opaque hotel offering. Also need to keep in mind that it is intrisicaly a countercyclical business, but makes a good counterbalance to the other retail brands that are strongly pro-cyclical.


  5. "A Learning Experience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Innovation, great product culture, incredible coworkers.

    Cons

    Speaking to speed, but current inability to move as fast as the team would like.


  6. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hotwire full-time

    Pros

    Great industry, plenty of opportunities, nice travel perks

    Cons

    The growth years are in the past, seemingly continuous leadership changes since 2013


  7. "Great - if you live in San Francisco"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA
    Neutral Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    Smaller company with big pockets (Expedia). Lots of opportunities in SFO area. Great people.

    Benefits are good

    Cons

    Leadership overall is good - some VP level leadership is out of touch with Sales/Management level or people in the field but have strong opinions without knowing the day to day.

    Unless you live in the area, you will be held back with career growth.

    Advice to Management

    I'd say over all lower level management is decent (regional managers and account managers). The issue is where the VP level comes in. Very out of touch with sales and errors more on the negative side of things vs what is good.

  8. Helpful (1)

    "Sky's the limit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than a year)

    Pros

    -Incredibly smart co-workers
    -Great career growth opportunity
    -Entrepreneurial energy with big-company stability
    -Business is continually evolving; no limit to what the future could hold
    -Amazingly fun industry!

    Cons

    -Competitive industry
    -Technological challenges at times, but getting better
    -Lots of change in recent years, has taken time to stabilize

    Advice to Management

    Keep pushing your people and product to be the best. Keep identifying and recognizing talented performers within the organization. Keep being transparent with future vision.


  9. Helpful (1)

    "Awesome gig"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun industry. Great colleagues. Great brand. Superb perks. Lots of learning. Interesting product challenges.

    Cons

    Competitive industry. Tough competitive set requires attention to detail Overall company is addressing the issues that are facing this segment of the industry.

    Advice to Management

    Keep raising the bar.


  10. Helpful (2)

    "Amazing place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    1. Fun place to work
    2. Work-life balance
    3. Great team

    Cons

    Faced few challenges in the past, but working hard to turn around

    Hotwire Response

    Apr 30, 2015 – Team Hotwire

    Thank you for sharing your great feedback. We're excited about the future of Hotwire moving forward too!


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