Hotwire Reviews | Glassdoor

Hotwire Reviews

Updated September 8, 2017
160 reviews

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160 Employee Reviews

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Pros
  • Great culture, excellent benefits, great work life balance (in 40 reviews)

  • Great benefits - good location - flexible schedule (in 13 reviews)

Cons
  • Work-life balance are non-existent depending on the group (in 5 reviews)

  • Often too conservative and not willing to take risks (this is changing), growth opportunities are limited, compensation is lower than competitors (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people. Smart, friendly and down-to-earth. Hierarchy is almost invisible. We all have open cubes, yes, including the president. Everyone knows everyone by first name. It has a great mix of start-up and well-established company culture. Great work-life balance.

    Cons

    cant think of any cons.


  2. "Found a HOME!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in San Francisco, CA
    Current Employee - Senior Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than 3 years)

    Pros

    Great place to work. I have been at Hotwire for 4+ years now. I left for about 2 months when I realized that I had made a major mistake.
    Coming HOME to Hotwire was great. The PEOPLE make this place the BEST place to work. Having Expedia back you up is awesome! Culture is tight and people work together and you can build skills and learn as much as you want. There is no limit to the possibilities. Creating lasting relationships both personal and professional.

    Cons

    No enough candy bars! Just kidding.

    Advice to Management

    Keep your focus and get the job done!

  3. "I'm glad I came here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (Less than a year)

    Pros

    Before I joined, I was concerned that Hotwire was a slow, rigid and close-minded company from last century. Turns out that my original worries were not true-

    It's at the critical turning point for Hotwire now and there is a lot of new opportunities within the company if you really want to have an impact and make a change. The company is willing to take the leap of faith and they urgently need the people who are driven and capable.

    Hiring starts to pick up and many smart people joined the company lately which brings lots of fresh blood. The culture is very energetic and friendly

    People know their business very well here and they are willing to offer help and all kinds of expertise

    Cons

    The management team should focus more on career development for young people, that's how you get to keep them in super competitive bay area market and cultivate the loyal force which lasts for years!

    Advice to Management

    Same as above. More career development and mentor program for young people will be great.


  4. Helpful (11)

    "It sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Has a nice view of the city and chinatown.

    Cons

    Everything about it is a con. You name it. Management, HR, incompetent staff, even the ceo is out of ideas.


  5. "Great people, challenging work, and much to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than a year)

    Pros

    Hotwire is a small company with the backing of a large one - and it has the best of both worlds. I have the ability to make a real impact on our products, due to the small nature of the company. At the same time, I have the full resources of a large company at my disposal. Good training programs, a commitment to women in the workplace, and knowledge that, when I'm ready to take the next step in my career, my contributions at Hotwire open the door to global opportunities with Expedia. Plus, the travel benefits are awesome. I've been to 8 different countries alone this year, and am already looking forward to next year's trips to new, unexplored places.

    Cons

    Hotwire is starting its next chapter, and there is a lot of work - and change in how we do things - in order to reach our goals.

    Advice to Management

    Over communicate where we are going and how we will get there.


  6. "Hotwire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (More than a year)

    Pros

    Start up feel with the safety net of a large corporation
    New leadership bringing new ideas to the table
    Dynamic and diverse workforce

    Cons

    How best to tie Expedia Inc and Hotwire together


  7. "Good Company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hotwire full-time (Less than a year)

    Pros

    Great co-workers
    Supportive Environment
    Room for creativity
    Great benefits
    Work Life Balance

    Overall Happy to be a part of Hotwire.

    Cons

    Not much negative to say but Growth is one thing where we should work on.

    Advice to Management

    Please keep up the culture and values!, plus keep up the innovation engine.

  8. Helpful (9)

    "A good place to get e-commerce experience but that's about it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    Work-life balance, travel perks, diverse fun staff, SF location, access to C level, opportunities to learn, try a lot of stuff, and have impact.

    Cons

    A lot of the pros were fading away when I left. Compensation is pathetic vs. Competition. Many middle managers are horribly incompetent, immature, and or mean. Decisions are not very data driven. High turnover. Poor HR. Little cooperation with Expedia.

    Advice to Management

    Just close down, it's over. Tell investors to stuff it and pay people fairly in the meantime.


  9. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in San Francisco, CA
    Former Employee - Senior Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hotwire full-time (More than a year)

    Pros

    Best interpersonal relations between superiors and juniors, cordial atmosphere, better on job facilities

    Cons

    Inferior review process in the organization

    Advice to Management

    Individual Review shall be three monthly or at least biannually


  10. Helpful (12)

    "Just plain awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hotwire full-time (More than 5 years)

    Pros

    This place is almost void of pros at this point, you can thank the new CEO directly.

    Cons

    Everything has become a con, oh how we miss the good old days from a few years ago. There is no hope of those days returning until the CEO is replaced or Expedia intervenes.

    Advice to Management

    Replace the CEO with someone that won't violate HR protocol on a regular basis and has some sense of the travel industry. It's truly frightening how much blatant disregard for general morality the current leadership team demonstrates.


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