House of Fraser Reviews | Glassdoor

House of Fraser Reviews

Updated April 18, 2018
419 reviews

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3.1
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Alex Williamson
31 Ratings

419 Employee Reviews

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Pros
  • 20% Staff Discount (with Staff Recognition Card) (in 24 reviews)

  • Good work life balance for a management role (in 9 reviews)

Cons
  • Have to take out credit card to even get staff discount (in 31 reviews)

  • She would shout/raise her voice on the shop floor too (in 22 reviews)

More Pros and Cons

  1. "director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Manager in Chicago, IL
    Former Employee - Brand Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved working there was very rewarding.

    Cons

    The hours did not fit with my personal life at the time. Was very sad about this. Would def recommend this to everyone.

    Advice to Management

    none. Was very wonderful to work there was just not fitting into my home life at the time. Was sad to leave.


  2. "Good times!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time

    Pros

    Enjoyed the freedom of working on a shop floor with people I liked with products I believed in it.

    Cons

    It's just a very standard retail job. It can be boring and unfulfilling on a slow day, but go incredibly quickly on a very busy one.

    Advice to Management

    I would say that the most important piece of advice I could give to management would be to look after your best talent. There is too much turnover.

  3. "Grounds keeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at House of Fraser part-time (More than 3 years)

    Pros

    Working in the gardens / around people very inerjeted

    Cons

    There r no down sides

    Advice to Management

    Na


  4. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time

    Pros

    Great team to work and very flexible with holidays. Reasonable targets are expected and management are easy to get along with.
    Good benefits - employee discount and discount with other businesses.

    Cons

    Can be put on overtime without asked first - although some may appreciate this


  5. "Card expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Leicester, England (UK)
    Former Employee - Sales Associate in Leicester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at House of Fraser full-time (More than 3 years)

    Pros

    Key people were really helpful .

    Cons

    We hardly had no days.

    Advice to Management

    Friendly people


  6. "Great experience working for House of Fraser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Content Editor in London, England (UK)
    Former Employee - Web Content Editor in London, England (UK)

    I worked at House of Fraser full-time (More than a year)

    Pros

    Great environment
    Friendly superiors
    Good trainings
    Good incentives

    Cons

    Can't think of none


  7. "Lovely people, lacking direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser full-time (Less than a year)

    Pros

    Lovely staff
    Great brand
    Good progression
    Great location
    Flexible working available

    Cons

    Lost direction in market
    Work/life balance missing

    Advice to Management

    Staff need clearer direction on what's expected of them to reduce duplicated work and wasted time

  8. "Re-Structuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in London, England (UK)
    Former Employee - Sales in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at House of Fraser full-time (More than a year)

    Pros

    The team, the customers, the store manager

    Cons

    Company overall seems to have little idea how to best structure itself and its staff

    Advice to Management

    Figure out better ways to compete with our competitors


  9. "Wow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Lincoln, England (UK)
    Current Employee - Sales Advisor in Lincoln, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser full-time (More than a year)

    Pros

    good stuff that was great

    Cons

    bad pay really didnt help

    Advice to Management

    improve


  10. "Good friendships, strict hierarchy structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at House of Fraser part-time

    Pros

    - customer facing
    - team work
    - good reputation

    Cons

    - hierarchy
    - poor progression
    - overworked


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