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House of Fraser Reviews
Updated Nov 27, 2023
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Found 1,319 of over 1K reviews
42% Recommend to a Friend
45% Approve of CEO
Found 1,318 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Alex Williamson
256 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Some nice people and products and items and ok discounts after 3 months other then nothing else." (in 89 reviews)
Cons
- "Most of the managers are rude and do not let you speak to your colleagues as if we are in primary school." (in 91 reviews)
- "Long hours and have to deal with concessions stock occasionally which you don’t know much about" (in 45 reviews)
Ratings by Demographics
This rating reflects the overall rating of House of Fraser and is not affected by filters.
- 5.0Jun 16, 2022Anonymous EmployeeFormer Employee
Pros
Great place to work during the height of its success
Cons
Went bust in 2018 and thats a shame for such a great company
- 4.0Sep 29, 2023Sales AdvisorFormer Employee, more than 3 yearsBirmingham, MI
Pros
Lovely team members friendly and helpful
Cons
Managers could be rude at times
- 3.0May 23, 2023Care WorkerFormer Employee, more than 1 yearBi-Stone, TX
Pros
Challending, helps one grow, supportive
Cons
To much load for individuas
- 4.0Apr 25, 2022Customer Service RepresentativeFormer Employee, more than 3 yearsGlasgow, MT
Pros
Before Sports Direct bought HOF, service was measured by quality and not quantity. There was a good atmosphere and good staff rewards.
Cons
After SD took over, everything changed. They have an awful customer service and they don’t care to improve it. Avoid.
1 - 4.0Mar 15, 2021Software EngineerCurrent EmployeeLas Vegas, NV
Pros
excellent working ocnding there with the job
Cons
long working hours at home lock down
- 1.0Apr 16, 2021Anonymous EmployeeFormer Employee
Pros
Clients were great to work with
Cons
Chaotic with all of the turnover. Many people quitting.
- 4.0Apr 17, 2017Anonymous EmployeeFormer Employee
Pros
Enjoyed the freedom of working on a shop floor with people I liked with products I believed in it.
Cons
It's just a very standard retail job. It can be boring and unfulfilling on a slow day, but go incredibly quickly on a very busy one.
- 5.0Jun 5, 2016Brand ManagerFormer EmployeeChicago, IL
Pros
Loved working there was very rewarding.
Cons
The hours did not fit with my personal life at the time. Was very sad about this. Would def recommend this to everyone.
- 4.0Sep 4, 2018Anonymous EmployeeFormer Employee
Pros
Pretty fair with hourly wages and pay increases every so often
Cons
Managers are bias towards full-time staff and not flexible with part-time people
- 5.0Jan 8, 2016Anonymous EmployeeFormer Employee, more than 3 yearsAtlanta, GA
Pros
Working in the gardens / around people very inerjeted
Cons
There r no down sides
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House of Fraser Reviews FAQs
House of Fraser has an overall rating of 3.2 out of 5, based on over 1,407 reviews left anonymously by employees. 42% of employees would recommend working at House of Fraser to a friend and 32% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
42% of House of Fraser employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated House of Fraser 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at House of Fraser to be benefits, management, career development and the cons to be work life balance, culture.
