House of Fraser Reviews | Glassdoor

House of Fraser Reviews

Updated August 8, 2018
472 reviews

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3.2
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Alex Williamson
47 Ratings

472 Employee Reviews

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Pros
Cons
  • "Poor management, no staff discount unless opt to use store credit card" (in 33 reviews)

  • "She would shout/raise her voice on the shop floor too" (in 24 reviews)

More Pros and Cons

  1. "director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Manager in Chicago, IL
    Former Employee - Brand Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved working there was very rewarding.

    Cons

    The hours did not fit with my personal life at the time. Was very sad about this. Would def recommend this to everyone.

    Advice to Management

    none. Was very wonderful to work there was just not fitting into my home life at the time. Was sad to leave.


  2. "Good times!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time

    Pros

    Enjoyed the freedom of working on a shop floor with people I liked with products I believed in it.

    Cons

    It's just a very standard retail job. It can be boring and unfulfilling on a slow day, but go incredibly quickly on a very busy one.

    Advice to Management

    I would say that the most important piece of advice I could give to management would be to look after your best talent. There is too much turnover.

  3. "Grounds keeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at House of Fraser part-time (More than 3 years)

    Pros

    Working in the gardens / around people very inerjeted

    Cons

    There r no down sides

    Advice to Management

    Na


  4. "Sales Advisor Branded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor Branded in London, England (UK)
    Former Employee - Sales Advisor Branded in London, England (UK)

    I worked at House of Fraser full-time (Less than a year)

    Pros

    Pay was really good and the sales assistant staff were great. The hours were great and so are the breaks that you get.

    Cons

    When I started they didn't tell me if I had any holiday even when asking the managers. Some of the managers are very two faced and tend to gang up if they don't like you. I wasn't made aware of any benefits I was entitled to.


  5. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at House of Fraser part-time

    Pros

    freidnly staff but the interviewer didn't seem interested

    Cons

    very busy but christmas its busy


  6. "Really good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor
    Current Employee - Sales Advisor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time (More than a year)

    Pros

    Great managers
    Always listened to
    Plenty to do
    Rewards such as bonus holiday days etc for hard work

    Cons

    A lot of standing around all day if it's quiet


  7. "Old company lost its way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at House of Fraser full-time (More than a year)

    Pros

    Most of the colleagues are nice.

    Cons

    Well-intentioned but highly incompetent management, shabby offices, no vision, structure or any foresight. No bonus, no pay raise. Staff discount is ridiculous, one can buy everything cheaper on Amazon even if you have a discount.

    Advice to Management

    Admit that you have no idea how retail works in the 21st century and find another, more suitable occupation. Sell the brand name to someone who can benefit from it.

  8. "service adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Glasgow, Scotland (UK)
    Current Employee - SERVICE ADVISOR in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook

    I have been working at House of Fraser part-time (More than a year)

    Pros

    very good company very good stuff and management

    Cons

    the payment not very good


  9. "Sales adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Birmingham, England (UK)
    Current Employee - Part-time Sales Advisor in Birmingham, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time (More than a year)

    Pros

    Good company
    20% off clothes
    15% off beauty
    10% off electrics
    Decent managers

    Cons

    Long hours and have to deal with concessions stock occasionally which you don’t know much about


  10. "Great Introduction into the retail sector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at House of Fraser part-time

    Pros

    Very easy and slow paced, means you have the time to hone skills.

    Cons

    Can be quite boring during quite hours when there isn't anything to do.


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