House of Fraser Reviews | Glassdoor

House of Fraser Reviews

Updated October 11, 2018
507 reviews

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3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
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Alex Williamson
57 Ratings

507 Employee Reviews

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Pros
Cons
  • "Poor management, no staff discount unless opt to use store credit card" (in 27 reviews)

  • "She would shout/raise her voice on the shop floor too" (in 25 reviews)

More Pros and Cons

  1. "director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Manager in Chicago, IL
    Former Employee - Brand Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved working there was very rewarding.

    Cons

    The hours did not fit with my personal life at the time. Was very sad about this. Would def recommend this to everyone.

    Advice to Management

    none. Was very wonderful to work there was just not fitting into my home life at the time. Was sad to leave.


  2. "Good company, bad managers"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at House of Fraser part-time

    Pros

    Pretty fair with hourly wages and pay increases every so often

    Cons

    Managers are bias towards full-time staff and not flexible with part-time people

  3. "Good times!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time

    Pros

    Enjoyed the freedom of working on a shop floor with people I liked with products I believed in it.

    Cons

    It's just a very standard retail job. It can be boring and unfulfilling on a slow day, but go incredibly quickly on a very busy one.

    Advice to Management

    I would say that the most important piece of advice I could give to management would be to look after your best talent. There is too much turnover.


  4. "Grounds keeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at House of Fraser part-time (More than 3 years)

    Pros

    Working in the gardens / around people very inerjeted

    Cons

    There r no down sides

    Advice to Management

    Na


  5. "Sales Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at House of Fraser part-time

    Pros

    Flexible hours for students, understanding managers.

    Cons

    Hours can be all over the place.


  6. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at House of Fraser (More than a year)

    Pros

    - Great colleagues
    - strong store management
    - a lot of training in place

    Cons

    - nothing to report, loved my employment


  7. "Good.!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in London, England (UK)
    Former Employee - Merchandiser in London, England (UK)

    I worked at House of Fraser full-time (More than 3 years)

    Pros

    Bonus was good enough yay

    Cons

    Moral sometimes bad! Not terrible though

  8. "House of fraser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Ambassador in West Thurrock, England (UK)
    Former Employee - Brand Ambassador in West Thurrock, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at House of Fraser (Less than a year)

    Pros

    Good discounts and flexible work shifts

    Cons

    Staff are rude to younger employers and racist

    Advice to Management

    Fix up


  9. "Learning Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning Partner in Manchester, England (UK)
    Current Employee - Learning Partner in Manchester, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at House of Fraser full-time (More than a year)

    Pros

    Opportunity to grow & develop

    Cons

    Currently under new business owner.... awaiting clear direction of hof!

    Advice to Management

    Watch this space with regards to change!


  10. "Not so “House of Failure”, after all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in London, England (UK)
    Current Employee - Department Manager in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at House of Fraser full-time (Less than a year)

    Pros

    Decent salary and bonuses for Managers, good discounts and other benefits, staff and store environment are generally nice, good brands in store

    Cons

    Uncertainty surrounding new ownership, some outdated facets such as “Recognition”, little scope for progression due to restructuring, selling staff are often difficult to manage, Level 1 Managers often taken for granted and overworked

    Advice to Management

    Increase basic pay for selling staff to attract a higher calibre of employee. This will improve productivity, service and team work.

    Don’t put too much responsibility on Level 1 Managers without paying them more.


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