Housing Authority of Baltimore City Reviews | Glassdoor

Housing Authority of Baltimore City Reviews

Updated March 8, 2017
21 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Paul T. Graziano
11 Ratings

21 Employee Reviews

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  1. ".clerical"

    Star Star Star Star Star
    Current Employee - Office Assistant in Baltimore, MD
    Current Employee - Office Assistant in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Housing Authority of Baltimore City full-time (More than 10 years)

    Pros

    they have great insurance coverage

    Cons

    no comment at this time

    Advice to Management

    more training provided to employees


  2. "Call Center Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Work Order Control Clerk in Baltimore, MD
    Former Employee - Work Order Control Clerk in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Housing Authority of Baltimore City full-time (More than 5 years)

    Pros

    Good Company to work for, best benefits

    Cons

    There is no down falls

    Advice to Management

    Please hire me back


  3. "Good for experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in Baltimore, MD
    Former Employee - Program Specialist in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    valuable experience working with coworkers and supervisors

    Cons

    limited growth, nepotism, inadequate staffing


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  5. "Be productive and you will shine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in Baltimore, MD
    Former Employee - Program Specialist in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Housing Authority of Baltimore City full-time (More than a year)

    Pros

    Opportunity for advancement with the right credentials and good work ethic
    Easy work
    Good hours
    Good benefits

    Cons

    Facility is old and not well kept
    Unprofessional and unorganized
    Treated like children by management
    Bad neighborhood
    No healthy food options nearby
    Low pay

    Advice to Management

    Create incentives for improved productivity and focus more on the productivity of the staff and less on whether or not they are in the kitchen at 8:30. Create a professional environment where hard work and meeting deadlines is rewarded. I think most staff needs a productivity plan of their own so that they can be held accountable.


  6. "Maintenance Clerk III"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk III in Baltimore, MD
    Former Employee - Clerk III in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Housing Authority of Baltimore City (More than 8 years)

    Pros

    so many opportunities to grow within the company
    Great benefits
    Teamwork
    Free Training Classes for everything from maintenance to power point
    loved it ......I went from a 6.50 hr. position to a 16.50 position in the same organization
    took an early retirement proposal... now i
     really miss my job and want to go back
    if given the chance i would return in a heartbeat

    Cons

    i have nothing negative to say about my work experience with Baltimore Housing

    Advice to Management

    rehire me lol........


  7. "Human Resources Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Advisor in Baltimore, MD
    Former Employee - Human Resources Advisor in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Housing Authority of Baltimore City full-time

    Pros

    The Housing Authority does a lot for the community, and anyone looking to help their community would find working for the Housing Authority very rewarding.

    Cons

    Do to funding cut backs from HUD the Housing Authority has had to lay off much of its staff. This is very unfortunate as the Housing Authority has been a place of employment for many Baltimore residents for 15, 20, even 30 years.

    Advice to Management

    Continue to be an asset to the community. Due to the unfortunate loss of funding many current and past employees will miss out on certain benefits. Try to accommodate those that are still employed as best as possible.


  8. "Baltimore Housing fails to manage properties and service to public housing residents in addition to supporting employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Housing Authority of Baltimore City full-time (More than 10 years)

    Pros

    Once upon a time it was a great place to work, grateful for the years of employment that provided the resources to support a family.

    Cons

    Presently, management focused on the selling of public housing developments to private developers under the RAD program. No focus on the state of providing customer service nor support for those that operate and maintain these properties nor those that will remain. Staff shortages prevalent for critical operations and resident services.

    Advice to Management

    Focus on the impact of maintaining what remains and to review Housing's Mission Statement as a reminder of public housings purpose at which they are failing.


  9. "Working for Company gave me an opportunity for personal growth, work experience, and stable income for 28 years."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Support Counselor in Baltimore, MD
    Former Employee - Family Support Counselor in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Housing Authority of Baltimore City full-time (More than 10 years)

    Pros

    Provided free staff trainings,all the employee benefits were very good, employee recognition, luncheons, and
    celebrations.

    Cons

    Job sometimes appears stressful due to administrative assignment and time frame.
    Unscheduled mandatory trainings assigned.
    Office politics.

    Advice to Management

    Listen to staff comments, don't be too judge mental, a good supervisor is impartial, and cannot be friends with your
    staff, be fair to everybody.


  10. "Some good and some bad......."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant in Baltimore, MD
    Former Employee - Office Assistant in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Housing Authority of Baltimore City full-time (More than a year)

    Pros

    Met some great co-workers.
    Decent benefits.
    Days Offs (Holidays)

    Cons

    Low pay, with a lot of responsibility.

    Advice to Management

    Better pay. Exit interview was a joke; I knew more than person conducting interview ( (person was a temp and not really qualified, although very nice). Very archaic office equipment (computer, printer, copier). Get rid of lazy employees.


  11. "HABC has a big Mission!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Baltimore, MD
    Current Employee - Director in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Housing Authority of Baltimore City full-time (More than 8 years)

    Pros

    HABC ensures employees who want to can make a significant impact on the success of its Mission: there's space to contribute and make improvements in how the business is done. HABC is moving toward greater efficiencies in its operations all the time. Has very knowledgeable, experienced and committed leadership. In 2013, major steps were implemented to improve the relationship and shared priorities/objectives between its Divisions. Also in 2013, a greatly improved employee training program was initiated.

    Cons

    Weak communication & non-responsiveness by leadership; lack of integration, interdependence, interrelatedness & interconnection within and between executive leadership, Operations, Section 8, Fiscal and IT. The lack of communication and connection are the key cons that weaken efforts to improve employee performance, customer service as well as to restructure HABC to address the growing need for affordable housing. The inability to achieve internal interdependence, etc., seriously hampers the ability to network for holistic partnering with and on behalf of the extremely poor in Baltimore City. Perceptions abound within staff, that new training initiative is being offered by executives to prepare staff for buyouts, layoffs and firings.

    Advice to Management

    I believe HABC is moving in the right direction, even as difficult as the process of reducing PH inventory by 40% will be over these two years. I also believe HABCC should continue to prioritize green housing, market rate inventory development and a policy change adding term-limits for applicants and household members who can work, attain education and/or start businesses.


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