Houston Zoo Reviews | Glassdoor

Houston Zoo Reviews

Updated April 10, 2017
34 reviews

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3.4
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Deborah M. Cannon
22 Ratings

34 Employee Reviews

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  1. "Gift Shop Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GIFT SHOP STAFF in Houston, TX
    Former Employee - GIFT SHOP STAFF in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Houston Zoo part-time (Less than a year)

    Pros

    Great environment, awesome coworkers! I loved eating lunch by the giraffes

    Cons

    Hours are unpredictable and not flexible. Had to stand at the door of the gift shop for hours and hours and not allowed to sit down when my feet hurt. I wanted to be on the register just to make it more entertaining every day but they pick favorites to be on the register.

    Advice to Management

    More organization and be friendly! When the managers come out of the back, all the employees hide from them.


  2. "Nothing beats it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Elephant Keeper in Houston, TX
    Former Employee - Elephant Keeper in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Houston Zoo full-time (More than a year)

    Pros

    Free membership, executive team that is constantly working to maintain happy workers and always thankful for the hard work of keepers. Plus, good benefits, discount food, and super cheap boot camp available in the zoo before work!

    Cons

    Not enough pay for the hard work. But, that goes for all zoos. The more money the keepers make, the less money available to spoil the animals!

    Advice to Management

    Ya' done good.


  3. Helpful (2)

    "You can be happy here, but its a lot of hard work for minimal benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Zookeeper in Houston, TX
    Current Employee - Senior Zookeeper in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Houston Zoo full-time (More than 10 years)

    Pros

    It's a zoo! Animals, guests, conservation, friendly workers. Some departments allow some creative freedom with your daily tasks. Full time employees get good benefits.

    Cons

    There is minimal to no room for advancement. The job expectations exceed the benefits, both financially and emotionally. Positions can get dissolved at the drop of a hat. Job security could be better.

    Advice to Management

    Create more levels for staff promotions. Provide better training for managers. Team building, and positive encouragement can go a long way for team morale.


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  5. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Supervisor in Houston, TX
    Former Employee - Admissions Supervisor in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Houston Zoo (More than 3 years)

    Pros

    Great pay and enjoy the energy of staff.

    Cons

    People only tend to stay because of pay but not by treatment...very scary tactics from upper management.


  6. "Zookeeper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Zookeeper in The Woodlands, TX
    Former Employee - Zookeeper in The Woodlands, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Houston Zoo (Less than a year)

    Pros

    Takes good care of their zookeepers. Great place to work.

    Cons

    Low pay compared to other job opportunities, but higher pay than other zoos in Texas.


  7. "volunteer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Los Angeles, CA
    Current Employee - Volunteer in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    fun, animals were cool, and nice enviroment

    Cons

    A lot of walking, the other volunteers can be a little mean, and it gets really hot.

    Advice to Management

    be prepared to learn all about the animals.


  8. Helpful (1)

    "It was Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keeper in Houston, TX
    Former Employee - Keeper in Houston, TX
    Recommends
    Neutral Outlook

    Pros

    It was good experience to start with. Able to jumpstart my career from here.

    Cons

    You don't really make over 30k unless you have a lot of experience. Since everyone wants to work there and the zoology field is small, they get away with underpaying hardworking keepers.

    Advice to Management

    Treat your workers better.


  9. "Great cultural asset to the City of Houston that is undergoing a major transformation - honored to be a part of it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Corporate Partnerships in Houston, TX
    Current Employee - Director of Corporate Partnerships in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Houston Zoo full-time (More than 5 years)

    Pros

    People. Culture. You're surrounded by animals! Work-life balance is OK.

    Cons

    Its a non-profit, so the money's not great. There tend to be communication problems. Not much room for growth.

    Advice to Management

    Communicate better. Show appreciation to your employees.


  10. "Heresay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeer in Houston, TX
    Former Employee - Housekeer in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Houston Zoo full-time (Less than a year)

    Pros

    I loved the atmosphere, and the animals.

    Cons

    There are many co-workers who will say untrue things about you, I believe to make themselves look good. I feel that they consider new comers to be a threat.

    Advice to Management

    Don't reley on the sole word of emplyees that have senority. That is considered hearsay.
    Which isn't always truthful.


  11. "Horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions GSR in Houston, TX
    Former Employee - Admissions GSR in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Houston Zoo full-time (Less than a year)

    Pros

    Seeing animals is kind of cool, pay is decent

    Cons

    Everyone is miserable, management is terrible, supervisors have no idea what they're doing, nobody really cares, management does NOT have their act together, training process is horrible

    Advice to Management

    HA! Best advice? Get new management and start completely over.


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