Houston's Restaurant Reviews | Glassdoor

Houston's Restaurant Reviews

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Found 48 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
0%
Approve of CEO
2 Ratings
Pros
  • "great money, good manager program that pays well(in 7 reviews)

  • "Very fast paced restaurant but the employees are great and very helpful(in 3 reviews)

Cons
  • "Long hours for the type of work(in 4 reviews)

  • "No support -- no bussers, runners, or anything like that(in 3 reviews)

More Pros and Cons
  1. Helpful (1)

    Not a bad place to work!!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Houston's Restaurant part-time

    Pros

    Fun and insightful managers Team oriented Learned many new skills

    Cons

    The training process is rigorous Impossible to get the biggest server sections because of people who have been working there for years Certain side-works at the end of the night can keep you there for hours after the restaurant closes

  2. Great money very strict on hospitality expectations

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    • Senior Management
    Former Employee - Server in New Orleans, LA
    Recommends
    Positive Outlook

    I worked at Houston's Restaurant for more than a year

    Pros

    great money, good manager program that pays well

    Cons

    not a relaxed serving atmosphere, strict policies on uniform and service

  3. Good money, corporate culture

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Houston's Restaurant full-time

      Pros

      The money is good and there always seems to be business. If you work hard and follow the guidelines, you'll be fine.

      Cons

      Culture is very corporate, anyone is expendable or replaceable.

    • Helpful (1)

      I would not wish for my worst enemy to work here

      StarStarStarStarStar
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      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Food Server in North Miami, FL
      Doesn't Recommend
      Negative Outlook

      I worked at Houston's Restaurant part-time

      Pros

      You make very good money

      Cons

      The managers are horrible human beings, they will talk about you in front of your face and they think they work at goldman sachs......... You work in a ...... restaurant LOL Oh, also be prepared to be blamed for various things that you didn't do and if a manager doesn't like you they'll go out of their way to make your life hell so you quit in stead of having to pay you severance. There is a reason there are so many lawsuits...

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      Advice to Management

      Stop being terrible people. What would you do if someone treated you child the way you treat people?

    • Although stressful I really liked my co-workers and the pay was good

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server in Santa Monica, CA
      Recommends

      I worked at Houston's Restaurant part-time for more than 4 years

      Pros

      You really have to be a certain type of person to work here. It's very fast paced and at times stressful. Good pay, great food.

      Cons

      Very corporate. When I worked there they were still doing the ranking system. Not sure if they still do it.

    • Helpful (2)

      There's an obvious reason why they're always understaffed

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Server in Manhattan Beach, CA
      Doesn't Recommend
      Negative Outlook

      I have been working at Houston's Restaurant full-time for more than 2 years

      Pros

      Consistent money. Set schedule (unless management decides to change it without asking or letting you know). AMAZING coworkers.

      Cons

      I have been forced to skip breaks on doubles before because it "slows them down". My coworkers who have been incredibly sick and have had doctors notes have been suspended for a week for not being able to get their shifts covered. Senior management is incredibly unprofessional in the way they treat their employees- they use intimidation to get what they want. Management is completely inconsistent with their customer service...

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      Advice to Management

      Mutual respect would be a good place to start.

    • Server

      StarStarStarStarStar
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      • Culture & Values
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      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends

      I worked at Houston's Restaurant part-time

      Pros

      Very fast paced restaurant but the employees are great and very helpful. Great money as well

      Cons

      I have none at the moment

    • Helpful (2)

      Server

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Server in Peachtree, GA
      Doesn't Recommend
      Neutral Outlook

      I worked at Houston's Restaurant full-time for more than a year

      Pros

      The pay is great. You will make at least 200 per night and get paid every week. The schedule is consistent. Shifts rarely change and it is easy to pick up and give away shifts on Hot Schedules.

      Cons

      No cutting. You are there for 8-9 hours every shift. Period. The work is hard. No bussers or Server Assistants so you are constantly running. ( I thought this was manageable but you really have to love the job to work here) It is always high volume meaning tables will be sat right up until close. You have to work a minimum of 4-5 shifts per week and they do not allow requested time off. Basically, this is only a place...

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    • Helpful (1)

      Not worth the stress!

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Server/Waitress in Pompano Beach, FL
      Doesn't Recommend
      Positive Outlook

      I have been working at Houston's Restaurant part-time for more than 2 years

      Pros

      Decent money Looks good on your résumé There is a system which genuinely works to ensure everything gets done in a proper manner. Co workers are willing to help you Half price on food

      Cons

      Management is absolutely terrible, they micromanage you and they belittle you for minor issues. Management plays favorites and gossips Hard to get a good section as a new server, seniority plays a major role on what section you get assigned (3 tables minimum). Hard to get time off Rude, entitled customers who are used to getting things for free, if they complain. Management candy and will write you up if you receive...

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      Advice to Management

      Literally lay off a little bit, give your employees some room to breathe without micromanaging them. Try giving some positive feedback and constructive criticism, it would go a long way! Stop playing favorites based on seniority, we notice it.

    • Helpful (2)

      Waitress (part-time)

      StarStarStarStarStar
        Current Employee - Server/Waitress in Buckhead, GA

        I have been working at Houston's Restaurant

        Pros

        Great atmosphere and friendly staffs.

        Cons

        There are not too many cons.

        Advice to Management

        Staffs should have a short break.

      Found 48 reviews