Cover image for Houzz
Logo
See All Photos

Houzz

Engaged Employer

Houzz

Add a Review

Houzz Employee Reviews about "management"

Updated Mar 23, 2023

Verify your email to use filters. Having problems? Resend email
Found 1,359 of over 1K reviews
3.9
73% Recommend to a Friend
Houzz Chief Executive Officer Adi Tatarko
80% Approve of CEO

Found 443 of over 1K reviews

3.9
73%
Recommend to a Friend
80%
Approve of CEO
Houzz Chief Executive Officer Adi Tatarko
Adi Tatarko
874 Ratings

Got a burning question about Houzz? Just ask!

Ask a Question

Tech

1y

a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

583

80 Comments

Top Review Highlights by Sentiment

Pros
  • "The best part about this job is that you work with some truly great people.(in 157 reviews)
  • "Houzz has a great culture and values that many at the company truly believe in(in 93 reviews)
  • "Great benefits and always new oppurtunities for promotions.(in 81 reviews)
  • "The office is beautiful with 360 views of Palo Alto.(in 55 reviews)
  • "Most of the managers are great!(in 54 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Houzz and is not affected by filters.

Want more demographic options?

Reviews about "management"

Return to all Reviews
443
  1. 5.0
    Current Employee, more than 1 year

    Wouldn't Think About Going Anywhere Else!

    May 8, 2015 - Customer Service Coordinator in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working for Houzz has been a really amazing experience. It's such a large company, but still technically a start-up so there is a lot of room for employees to be promoted pretty quickly based on their work ethic. The people who work here are genuinely nice, and the work environment is very open and friendly. When they first bring you in for an interview they do their best to make sure that any position they're considering you for would be something you would enjoy doing and be successful at. Management is always willing to listen to any ideas or concerns and make sure that you feel fully supported. They are really great at recognizing good work and making sure that you feel valued. Every month we have a Houzz birthday party to celebrate all employee birthdays in that month and share their favorite desserts. We also have baby showers, recognition events, holiday parties, etc. The company takes care to contribute to several charitable organizations as well, and they include their employees in invitations to donate time, goods, and money to local non-profit groups. Houzz takes care of their employees the way that a small family-owned business might, despite their much larger size, and they truly care about our well-being. They are really as altruistic as they seem, and it's very nice to come in to a workplace where you know that your main goal is to make sure that you're helping others and making people happy. It's a great place to be every day!

    Cons

    I don't know that I would consider these cons, but definitely some things to consider: They encourage very early mornings (which makes sense since we work with customers, sellers and pros from all over the nation), although they do not require that you come in early. Because we grow so fast, there are a lot of changes to get used to in systems and processes as updates are made to the website, or as new features are launched--although, frankly, I like that part. :) Also due to the quick growth, your work volume will fluctuate by degrees as time passes and new hires are trained. Some months you'll have a very even workload and be able to get ahead, and some months the volume of tasks will significantly increase, and you'll have a hard time finding the time to get it all done. They really mean it when they say that jobs for Houzz are fast-paced, and if that's something you thrive on I would highly recommend going forward with whatever stage you're at in the application process.

    Continue reading
    7 people found this review helpful
  2. 1.0
    Current Employee, less than 1 year

    Don’t even think about it. Seriously.

    Dec 4, 2017 - Anonymous Employee in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free food. At this point that’s about it.

    Cons

    Bait and switch. Since hiring they have introduced huge cuts to, not the commission which is not good to begin with, but the base salary. Like upwards of 25% cuts. The expectations are unattainable. Even the top performers aren’t consistently hitting their sales goals. Constant fear of getting written up or fired based on goals that are in place that no one was told about. Management is fake and unless you play along with their overly positive attitudes you are essentially blacklisted. Only their favorites are given access to helpful selling tools unless you overhear someone using them and ask about it. Promotions were promised within six months and literally no one has moved up in anyway. Lies on top of lies to get talented sales people in to start up the office and now they are looking for robots that won’t challenge a thing and apparently don’t have rent or bills to pay.

    Continue reading
    25 people found this review helpful
  3. Join the Houzz team
    See Our Latest Jobs
  4. 5.0
    Current Employee

    Account Manager

    Jun 13, 2016 - Anonymous Employee in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Account Manager position allows me to have the freedom to create my own schedule, never feel micro-managed and to have an incredible work-life balance. Coming in early and being home by early afternoon (at the latest!) is something that I did not think was possible until coming to work for Houzz. Every day is different and I am constantly being motivated by my peers and by management to improve and succeed. The culture at Houzz is unlike that of any other company. Management makes it a point to foster a fun and exciting work environment so that people are motivated when they get in to the office. Working in a team environment not only makes me want to work harder, but it pushes me to be a better employee each and every day. Houzz is by far the best company that I have ever worked for and I could not imagine being anywhere else!

    Cons

    I honestly have no negative feedback, I love my job!

    Continue reading
    9 people found this review helpful
  5. 1.0
    Former Employee, more than 1 year

    Fyre Festival but for Sales

    Jan 24, 2019 - Account Executive in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    At one point they catered Mendocino Farms for lunch, which was the bee's knees.

    Cons

    Have you seen the documentaries on Fyre Festival on Hulu or Netflix? Houzz is like the Fyre Festival where it’s a huge sinking ship sold on lies that thousands of people have bought into and ultimately got screwed over. As an potential employee, Houzz will sell you on: - salary that sounds too good to be true - free food and great perks - huge opportunities for growth - transparency - fun vibrant atmosphere What you actually get is an oppressive work culture something similar to the novel 1984. What I experienced first hand was: - a failing product that leaves you with an option of lying your face off to make a sale or simply failing at your job and being shown the door - lies built on overly fake and peppy speeches fed down your throat in every sales meeting with an aperitif of workforce gossip all over the salesfloor I was in the sales team and my colleagues in other departments have had this happen to them: - skype calls where your entire department is let go without warning - being fired less than two weeks before Christmas Before you take a job here, I beg of you to take a gander at one single Fyre documentary because this company is run in a similar fashion. Houzz’s product is based on a beautiful cover and the management team lies through their teeth. They will smile to your face and talk about team spirit and bonding, but you’ll soon learn that it was all a facade with nothing to back it up. Heads up: Houzz encourages new hires to post positive reviews within their first few days to push down the honest reviews made by employees who have been at the company for more than a few weeks. Don’t let Houzz’s HR shady tactics fool you!

    Continue reading
    28 people found this review helpful
  6. 2.0
    Former Employee

    Poor management--Read the fine print. If it sounds too good to be true, it is.

    Oct 6, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are some nice people who work there. My manager went on vacation for a week and things got decidedly better.

    Cons

    Terrible management--inexperienced, immature, micromanaging and borderline abusive practices. They were not honest about the job and what it required before they hired me. There was a real bait and switch with what I was hired to do and what they needed from me. This would have been somewhat ok, if they'd been honest and actually trained me. However, there was very little proper training. My manager became abusive with any mistake I made very early on. I saw this red flag, but some other the other employees were very nice so I wanted to give the company a chance. My manager had little management experience and didn't have the maturity to deal with her new role. Houzz claims a work culture of 'everybody doing a little bit of everything' there. The problem with this is that nothing actually gets done well and there was a lot of resultant stress created by the lack of boundaries and clearly defined job responsibilities. For example, my manager spent a lot of time nit-picking and berating me about small details, which resulted from a part of the job I wasn't properly trained for and wasn't clearly delineated in my contract. I could tell she was actually stressed about a much larger issue--one I am very well trained to handle and thought I was hired to tackle. This miss-match was indicative of what I experienced over and over. It was incredibly silly and the lack of oversight made me loose faith in the company. I started to have nightmares Sundays about dealing with Mondays. HR did nothing to help. I'm happy to be out of there. My talents were really wasted.

    Continue reading
    3 people found this review helpful

    Houzz Response

    Houzz on Glassdoor

    Thank you for sharing this. I wish your experience with us had been more positive, but I do appreciate you mentioning the people at Houzz. They are consistently regarded as one of the best perks of working with us. That being said, I am certainly concerned by what you have said here with regard to your manager and the support you received in dealing with the situation, and would like to learn more so we can improve for the future. Please get in touch. Ana Harris-Padley, VP People (ana.harris@houzz.com)

  7. 1.0
    Former Employee, less than 1 year

    READ THIS BEFORE APPLYING! Don't let the benefits and office fool you.

    Feb 6, 2019 - Account Executive in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You will meet amazing people and create lasting friendships. Your colleagues are supportive and help to relieve the stress that comes from the job and management. Immediate Benefits

    Cons

    - Upper Management doesn't care about the relationship of Managers & Employees - You will 100% be micromanaged (Your manager will be listening to your every word as you dial and will look for every opportunity to peek at your screen) - They look for mistakes with little thought to achievement and improvement - You are subject to termination even while in training and ramp up - They will tell you that they care but they're just empty words - NO SICK LEAVE : You're expected to use your PTO - While there are many good managers that work here there are a few (And they know who they are) that have no business leading a team. Between being on power trips, creating intimidating work environments, & not caring about the people on their team. - They don't understand the sales environment at all. It ebb's and flows and you'll be held accountable no matter what.

    Continue reading
    16 people found this review helpful

    Houzz Response

    Houzz on Glassdoor

    Thanks for sharing, though I will say that I am surprised about the way you described the environment, as that is not in any way aligned with the one I’m cultivating here in San Diego, or in any of our offices. Please do reach out if you’d like to talk more. I did want to clarify the use of Paid Time Off (PTO). PTO is combined time away from Houzz to use however an employee needs - whether vacation time or sick time - which is in addition to paid Personal Days and Holidays. All together our offering allows for greater flexibility for employees to use their time away. Thanks again for your review and best of luck in the future. Jenn Meyer, San Diego Regional Sales Manager

  8. 4.0
    Current Employee

    Great place to work!

    Mar 1, 2021 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been in two different positions within the company and can honestly say that management is really supportive. Both pushed me to advance and move my career in the direction that I wanted and provided feedback and advice along the way. The culture is really inclusive of all people and I love everyone that I work with. They also have a monthly 'Cheers for Peers' program that recognizes employee wins and successes.

    Cons

    Though it is not 100% perfect, the company has made huge strides in transparency and continues to learn from its mistakes.

    Continue reading
    1 person found this review helpful

    Houzz Response

    Houzz on Glassdoor

    Thank you for sharing this! I really appreciate all you have said here, especially having experienced different roles within the company. It really means a lot. I also agree with you that communication is so important, and we are always working on ways to make it better. If you are comfortable reaching out, I’d love to hear more about how we can improve. Ryan Pfautz, Associate Director, Risk (ryan.pfautz@houzz.com)

  9. 5.0
    Current Employee, less than 1 year

    I Love My Job!!!

    Jan 8, 2015 - Account Executive in Irvine, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been working as an Account Executive in our Irvine office for 7 months now and it is the best job I have ever had. When I started my job search a few things were very important to me when looking at my options: office environment, growth potential, and compensation. Houzz has exceeded my hopes in all three of these areas. The office environment is so positive and inviting. I am excited to come to work everyday and spend my time with my amazing coworkers and management. From the start, my manager and team lead have constantly been working with me at not only helping me improve in my current position but looking into my future at Houzz as well. I really feel confident that I will grow with Houzz for years to come. Lastly, we are given a very competitive salary as well as commission. We are constantly have selling incentives and are rewarded with gift cards, trips, etcs.

    Cons

    I have no complaints, I couldn't be happier

    Continue reading
    9 people found this review helpful
  10. 2.0
    Former Employee, less than 1 year

    No hope for advancement OR retainment

    Jul 12, 2019 - AE II in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are pros to this place for sure. One would be company culture. It's a fun place to work, except for your prospecting calls. Modern office space with trendy offices, most of them are fashion over function, however. Stocked fridges have been mentioned a thousand times so you already know this. I had a great manager while I was there who kept me accountable, and there is a veritable sales structure in place there, They are further refining their processes to become a more dynamic sales organization. Wonderful benefits I have to say!

    Cons

    High, very high turnover. It's actually unbelievable Why can't you retain reps Houzz? What's going on? I have some thoughts. The product needs help -- big help -- with more amenities that add values because your prospects just don't see the justification. Misleading sales messages and processes make you feel like slime when someone is asking for hard data which makes it virtually impossible to make a clear and convincing value proposition using hard data . It's a high pressure sales environment, not that management is giving you a hard time, but that its expected that you will need to pressure people into buying a 12 month subscription with no hope of a trial or lesser commitment. Management is visibly insecure about the direction of the organization and its felt throughout the sales teams.

    Continue reading
    12 people found this review helpful

    Houzz Response

    Houzz on Glassdoor

    Thanks for your review. I’m happy to read that you enjoyed our company culture, had a great manager and know that we are working hard to continue refining our sales organization as we grow and mature as a company. As is the case in every organization there is turnover, especially in a sales environment. Sales jobs aren’t easy and the tenacity and relationship-building required to be successful isn’t for everyone. Our products are industry-leading and have helped thousands of pros transform and grow their businesses. Myself and our management team are proud of our products and looking forward to what’s to come in the future. I wish the outcome had been different in the long run and that you had stayed with us, though I wish you continued success with your next adventure. Joey Nalevka, VP of Sales (joey.nalevka@houzz.com)

  11. 2.0
    Former Employee, more than 1 year

    Houzz is losing its own House

    Feb 23, 2017 - Merchandising Manager in Palo Alto, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free Food Great Office Amazing co-workers Great app and design

    Cons

    No freedom to employees Management just takes ideas and doesn't give any credit or promote from within the company Saturated as far as new learning as you are not allowed to interact with other groups and share any information Closed and boxed attitude Company losing its focus and trying to do be everything- Retailer, Advertiser, Website Maker for Pros

    Continue reading
    18 people found this review helpful
Viewing 1 - 10 of 443 Reviews
</>Embed

Popular Careers with Houzz Job Seekers

JobsSalariesInterviews

Work at Houzz? Share Your Experiences

Houzz logo
or

Houzz Careers

Cover image for Houzz

Be Who You Are and Do What You Love at Houzz We’re a Family At Houzz, we strive to create and foster a strong family environment in our...More

  • Engineering
  • Sales
  • Cust Service
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

Logo

Houzz

6 days ago

Community
Senior Product Manager Natalie Gdalyahu has been preparing to work at Houzz since she was 10 years old. She just didn’t know it. When asked why she wanted to join the team, her face lit up. Why? Read our latest Houzzer Profile on our blog!
Shared image - The Houzz Blog
The Houzz Blog
bit.ly
See all

Houzz Photos

+ Add Photo
Houzz photo of: Welcome to our European HQ!
Houzz photo of: The Houzz cafe, where teams meet for lunch, office gatherings and, of course, birthday cake!
Houzz photo of: Meeting in the Parisian loft.
Houzz photo of: Meet in the H!
Houzz photo of: The European sports room, which features a ping-pong table and a basketball hoop.
Houzz photo of: Team meeting.
Houzz photo of: Hard at work.
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Houzz Job Seekers Also Viewed

Zillow

3.9

1,798 Reviews
Compare

Glassdoor has 1,424 Houzz reviews submitted anonymously by Houzz employees. Read employee reviews and ratings on Glassdoor to decide if Houzz is right for you.