Hudson's Bay Reviews | Glassdoor

Hudson's Bay Reviews

Updated May 24, 2017
621 reviews

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Full-time Part-time

2.8
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Hudson's Bay Governor & CEO Richard Baker
Richard Baker
213 Ratings

621 Employee Reviews

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Pros
Cons
  • Need their credit card to get your employee discount (in 78 reviews)

  • Work Life balance is a challenge (in 16 reviews)

More Pros and Cons

  1. "Pleasant work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Counter Manager in Richmond, VA
    Current Employee - Cosmetics Counter Manager in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hudson's Bay full-time (Less than a year)

    Pros

    Decent pay, happy and friendly work environment where management encourages you have an entrepreneurial spirit, company truly allows you to go above and beyond for your clients and forge client relationships.

    Cons

    Work long hours and sometimes 6-7 days at a time. Benefits are terrible. High pressure to make unrealistic sales and credit card goals. Discount is only given on certain brands and you are forced to open a credit card in order to take advantage of employee discount... which feels very predatory. You are also then forced to pay interest on your employee purchases.

    Advice to Management

    Working six-seven days in a row is brutal. They should review the discount policy and ease up on the pressure to open credit cards.


  2. Helpful (2)

    "Retail headwinds...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Divisional Vice President, Operations/Finance in New York, NY
    Former Employee - Divisional Vice President, Operations/Finance in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hudson's Bay full-time

    Pros

    People are generally nice, friendly; work/life balance; pockets of opportunity depending on department

    Cons

    Senior levels of management are at a loss for navigating through decline in retail industry. Poor recognition of workers on front line. Promotion highly dependent on strength of supervisor.


  3. Helpful (1)

    "Great potential, lots of rough spots"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in New York, NY
    Current Employee - Product Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Hudson's Bay (More than 3 years)

    Pros

    Department stores and ecommerce are in a period of extreme change. Tons of opportunity to reinvent systems, workflows, new rev streams.

    Cons

    Layoffs are in the air, lots of uncertainty. Management not aligned in the path forward, culture of cronyism. Recent capital clawback makes it an uphill battle to convince leaders to invest.


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  5. "Nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Handler Outbound in Pottsville, PA
    Current Employee - Material Handler Outbound in Pottsville, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hudson's Bay (More than a year)

    Pros

    Great culture and pay is decent. The upper management . New location and nice facility. Clean break room. Quit room to read on breaks

    Cons

    Lack of Structure from Human Resources. Not having the assoicates feel like they have a say in what is going on in the company. Lack of notice with OT

    Advice to Management

    Get on the same page when it comes to discipline. The associates feel that they are being lied to daily because of the lack of communication


  6. "DBA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Administrator in Jackson, MS
    Former Employee - Database Administrator in Jackson, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hudson's Bay full-time (More than 8 years)

    Pros

    Nothing Specific, it is just a normal work place. Some positions may have more responsibilities than others. It all depends on what you are working on and what are the current priorities of the management.

    Cons

    Some jobs are consolidated or outsourced. Cost cutting or outsourcing may impact some positions.

    Advice to Management

    I don't have any advice, since most of the work environment is related to the macro issues of the retail industry and typical consolidation that occurs with any company that is in an acquisition mode.


  7. Helpful (2)

    "Rudderless Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programmer in New York, NY
    Current Employee - Senior Programmer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hudson's Bay full-time (More than 3 years)

    Pros

    - Chance to work on big-name fashion brands operating under little-known parent company
    - Exposure to a wide variety of tech tools and applications
    - New open-plan office maximizes workspace

    Cons

    - Benefits not on par with tech industry.
    - Constantly shifting agendas with focus on short-term gains. Incentive structure for management makes this worse by putting pressure to succeed without addressing the actual root problems.
    - Difficult to expense work-related items such as conferences, books, meals, etc.
    - Never formulated a realistic plan on how to bring together the brands that they have consolidated over the last few years.
    - Passive-aggressive non-transparent management makes it hard to know where you stand.
    - Various groups with different agendas foster an "us-vs-them" atmosphere that expands across the organization and kills morale.

    Advice to Management

    Take the time and initiative to figure out a realistic roadmap and let the people who can actually help do their jobs instead of looking for "expert" advice that changes every few months.


  8. Helpful (4)

    "Sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hudson's Bay full-time (More than a year)

    Pros

    -Decent salary
    -"Unlimited" PTO (which remains unregulated and abused, until one is "surprisingly" laid off)

    Cons

    -Caustic and political work culture
    -Little support and training from upper management
    -Missing Directors and above that were constantly working from home, traveling (unnecessarily?), or simply MIA.
    -Failong HR department that bungled massive layoffs by parading employees being laid off across an open floor plan and conducting layoffs behind transparent glass offices.
    -Allowing high level management remain in place for years, despite gross financial mismanagement and possibly taking kickbacks.
    -No bonuses, despite specific personal and group goal achievements.
    -HR removed all personal performance metrics, so there became no measure of goals, achievements, growth, or career path. (Perfect explanation for lack of bonuses)
    -Healthcare benefits in the American offices is an afterthought. America does not offer socialized medicine as Canada does, thus more thought needs to be put in to this to properly cover employees.

    Advice to Management

    HBC, as a conglomerate company, has no company wide culture despite its mission to decentralized all of the brands it has consumed over the past five years. Over the past two years, HBC has not been able to build team efforts as they transitioned employees to "cross banner". Communication has been severely lacking in giving everyone notice of what reorganization would take place.

    My advice to management is to value the existing employees that have successfully achieved the goals set forth, and quickly eliminate the bad seeds that litter the field.
    Also, figure out communication, employee retention, and career development because there is none of this at this in the NYC HQ.


  9. "Merchandising/ Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in San Diego, CA
    Former Employee - Operations in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hudson's Bay full-time (More than 3 years)

    Pros

    Nice people at store level. Even thou everyone complained constantly how they were treated by the companies system .

    Cons

    Low pay, Doesn't pay on time, And then doesn't pay correct amount owed to you. This happened to me with inventory, $$ owed in my HSA account with Cigna never received. Accrual with my vacation time. Do not work for this company you will regret . I worked for Nordstrom for 20 years this never happened. So this wasn't my first retail experience.

    Advice to Management

    Yes but with .25cent raises. Not even cost of living increases. Im sorry Richard Baker see all these people leaving the company . Filling out negative exit reviews probably reads them but does nothing to change things for the better. In my two and half years working there the store went thru 5 store managers.


  10. "Avoid this place at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programmer in New York, NY
    Current Employee - Senior Programmer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hudson's Bay full-time (More than 3 years)

    Pros

    Office Location
    Fairly flexible work from home policy

    Cons

    - LAYOFFS!!! and high turnover rate. most recent mass layoffs Feb 16, 2017 - all management, director-level positions were trimmed, QA was slashed, Project Managers were also cut.
    - Sinking ship. Constant fear of more layoffs.
    - Antiquated, Legacy tech stack (Fashion company with old-fashion tech) dating back to 2001.
    - Lots of software 'janitor' work. Tech-debt, bug fixes and 'quick-wins' are the main dev projects.
    - Extreme favoritism
    - Management lacks execution plan
    - Too many meetings that lead to more meetings with no results
    - Office environment is excessively loud.
    - No room for growth. There are people on staff that have been with the company over 6 years and still working in the same role for the same pay as when they started.
    - High-profile tasks are outsourced to contractors
    - Senior dev management works from Ireland (different timezone) therefore is always missing-in-action and out of touch from day-to-day operations.

    Advice to Management

    - Try to connect better with your staff and realize the true talent within the organization.
    - Talk less and do more
    - Provide room for growth
    - Get rid of the antiquated tech stack.


  11. Helpful (2)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Jackson, MS
    Current Employee - Analyst in Jackson, MS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hudson's Bay full-time (More than 8 years)

    Pros

    it used to be a fantastic company

    Cons

    it is no longer a great place to work

    Advice to Management

    quit terming all of the great people in order to save some money for the top


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