Hulu Reviews | Glassdoor

Hulu Reviews

Updated February 16, 2017
194 reviews

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4.0
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Hulu CEO Mike Hopkins
Mike Hopkins
93 Ratings

194 Employee Reviews

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Pros
  • 3 more an hour within a year if you apply to be Tier 1 support, working from home (in 10 reviews)

  • I have real work-life balance for the first time in eight years (in 9 reviews)

Cons
More Pros and Cons

  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ad Operations in Santa Monica, CA
    Current Employee - Ad Operations in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hulu full-time (More than a year)

    Pros

    Great culture and lots of energy

    Cons

    Can't think of any right now


  2. "Solid & fun place to work, learn and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hulu full-time

    Pros

    - Good perks/benefits
    - Smart engineers
    - Exciting product that is used by millions of people
    - Friendly team that is always looking to improve
    - C-level management is committed to being transparent about decisions despite huge growth spurt
    - Feedback from IC levels is taken seriously

    Cons

    - As the team has grown, there have been challenges surrounding role definitions, specifically in product
    - Being deadline driven for big projects has negatively impacted some areas of the Hulu culture
    - Hiring spurts can sometimes come at the cost of lowering the Hulu quality bar

    Advice to Management

    Do 1-1s with random developers to see how things are going from an IC perspective.


  3. "Great Business Model"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hulu full-time

    Pros

    Fresh.
    $15 minimum wage.
    At home work Opportunity.

    Cons

    Overpopulated Teams
    Not enough focus on provisional employees.

    Advice to Management

    Provide more focus on provisional members to make sure they're learning the job as best they can.


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  5. Helpful (1)

    "Great place to learn and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Recommends
    Approves of CEO

    Pros

    Collaborative Environment, Great Team Members, Lots of Challenging projects

    Cons

    Sometimes the quality bar slips due to deadlines

    Advice to Management

    Keep pushing people to be better


  6. "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Customer Service Representative in Santa Monica, CA
    Current Employee - Virtual Customer Service Representative in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hulu (Less than a year)

    Pros

    Benefits are good. That's pretty much it.

    Cons

    Horrific call volume, poor upper management, they don't listen to feedback. No flexibility. Will not allow unpaid time off for any reason, so you'll get burnt out and leave within six months. The turnover speaks volumes.

    Advice to Management

    Listen to employee feedback regarding flexibility and burn out.


  7. Helpful (10)

    "Program/product Manager - Avoid Hulu"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Santa Monica, CA
    Current Employee - Product Manager in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hulu full-time (Less than a year)

    Pros

    Hulu has an excellent vacation policy, though whether or not you get to use that is up for debate.

    Cons

    1. So the CTO is a typical Microsoft old school employee... in the worst ways. If having someone at the C level micro your day to day, and think that's ok, then Hulu is the place for you. Defaulting to trust is non-existent, due to these Microsoft executive level managers making top down decisions on engineers and product owners day to to day(with no context). Hulu wont rely on the professionals they've brought in to actually do the work they've great at, while relying on what a VPs of some failed product years before, to make decisions.
    2. As a product owner, be prepared to have your whole world turned upside down. The poor product team comes up with great plans, only to have them shot down after realizing the program management group has no ability to plan or forecast work past one month(at best.)
    3. Stay away as a product manager - between the incredibly incompetent CTO and the lack of decision making ability you'd have, this is not a remotely enjoyable job.

    Advice to Management

    Please, get rid of the unqualified, micromanager leadership you have. They're killing the morale you have on your product leadership team. Having these unqualified people just shooting down professional opinions is ruining the products you're delivering. It might be too late, but you're following people who only know how to yell at people to get results, and have 0 ability to connect with hulugans on a personal level.


  8. Helpful (2)

    "Awesome Company, and you get to work at home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hulu full-time

    Pros

    Everyone is Super nice, and they give you a bunch of gifts throughout the year.

    Cons

    Very unorganized as far as a company goes

    Advice to Management

    Everything is great but when you work at home, it feels like you've lost full connection with the actual company.


  9. Helpful (2)

    "It's great to be a Hulugan"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hulu full-time

    Pros

    -Work/Life balance
    -Company Transparency
    -Ability to work WITH your leads and managers not just for them

    Cons

    -Just a few growing pains but its also exciting to help have such an impact

    Advice to Management

    Continue to grow and push innovation, without losing our culture.


  10. Helpful (2)

    "Love this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hulu full-time (More than a year)

    Pros

    The people, the great benefits, flexible working schedule, quality of work - all things I really love about working here.

    Cons

    Career advancement is totally doable at hulu, however, it's on the hulugan to bring it up and pursue it with their manager. Manager may not be open to this.

    Advice to Management

    Be an advocate and open to giving advice to employees who want to advance, making it a two way street.


  11. Helpful (2)

    "Its alright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Virtual Customer Service Representative in Lancaster, CA
    Former Employee - Virtual Customer Service Representative in Lancaster, CA
    Doesn't Recommend

    I worked at Hulu (More than a year)

    Pros

    If you work at HQ you're good. Being virtual is horrible.

    Cons

    Being a virtual employee is not the best time.



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