Humana Reviews in Cincinnati, OH | Glassdoor

Humana Cincinnati Reviews

Updated April 11, 2017
87 reviews

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Cincinnati, OH Area

87 Employee Reviews

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Pros
Cons
  • Offering zero work/life balance due to the nature of the occurrence system (in 55 reviews)

  • health insurance wasnt the best (in 86 reviews)

More Pros and Cons

  1. Helpful (4)

    "Humana at home Care Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Run Care Manager in Cincinnati, OH
    Current Employee - Run Care Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Humana full-time

    Pros

    Pay is great as is 401k match

    Cons

    Long hours based on quantity. No as flexible as they want you to believe. Frustrating to be micromanaged until your are robotic. New leader 2 years ago is focused on numbers and could care less about employees. If you have a good coach, you are lucky. Most micromanage because they are judged by teams numbers. Reviews are very subjective as well and double and triple charting is ridiculous.

    Advice to Management

    Mike Franke needs to go! Start caring about your nurses and give us back our frieedom to actually help our members!


  2. "Enough case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Cincinnati, OH
    Former Employee - RN Case Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Humana (More than 3 years)

    Pros

    Great benefits, and paid time off

    Cons

    Staff is micro managed by unexperienced, uneducated team leads and coaches.

    Advice to Management

    Monitor management staff closely to see how they interact with staff


  3. Helpful (1)

    "Pharmacy Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Cincinnati, OH
    Former Employee - Pharmacy Technician in Cincinnati, OH
    Doesn't Recommend

    I worked at Humana full-time (Less than a year)

    Pros

    High pay, overtime available, plenty of room for growth within the company.

    Cons

    Benefits are expensive, managers are rude, training appears to be thorough but it is not, during peak season you have mandatory overtime which is okay but it's not ok that you are unaware of until the day of. The managers are very degrading and power hungry. As well as disrespectful. I complained to ethics in regards to a manager and was fired the next day. I've heard this happen several times.

    Advice to Management

    Hire better team leads.


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  5. Helpful (1)

    "Great culture!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Humana One Customer Care Specialist in Cincinnati, OH
    Former Employee - Humana One Customer Care Specialist in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Humana full-time (More than a year)

    Pros

    Amazing benefits, very understanding management. The training was awesome as well. Many corporate sponsored activities to build team rapport. Very friendly and upbeat environment.

    Cons

    The amount of training that they put you through versus what you actually use on the phones is different. The spend a lot of time going over things that are really handled by other departments and only a little amount of time with what your asked.


  6. "PHC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Health Coach in Cincinnati, OH
    Current Employee - Personal Health Coach in Cincinnati, OH

    I have been working at Humana full-time (More than a year)

    Pros

    Almost 4 weeks vacation.

    Cons

    Terrible training and management.


  7. "No Complaints"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Cincinnati, OH
    Current Employee - Program Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Autonomy, work/life balance, great people

    Cons

    Promotions based on performance in current role, not leadership abilities.


  8. "Order entry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Humana (More than 3 years)

    Pros

    I loved my daily job functions. You did have to meet a quota but that wasn't hard to do.

    Cons

    The only negative was the new. Mgr that came in. She was noit a human being that cared at all.

    Advice to Management

    Just to remember we all are human.


  9. "System tester"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Tester in Cincinnati, OH
    Current Employee - Systems Tester in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    the work life and home balance is great

    Cons

    Market value for system test analyst is pays way less than market value


  10. Helpful (1)

    "Good company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    Pros

    Really good company, benefits and great pay

    Cons

    The only con is the employees can make it feel like your in high school all over again


  11. Helpful (1)

    "Member Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Chester, OH
    Former Employee - Anonymous Employee in West Chester, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Humana full-time (More than a year)

    Pros

    The pay is great, and some of the coworkers were amazing. Benefits package was phenomenal very generous and started on the very first day

    Cons

    The endless amounts of overtime. There was a mandatory 20 hrs of overtime. Work/life balance is non existent at this company. Supervisor were more interested in dating each other and weekend plans than career development. Also hated the micro managing never had to ask permission to go to the bathroom before working here.

    Advice to Management

    Proper planning will prevent the feeling of being a slave driver. If you know you are expecting a high volume hire and plan accordingly


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