Humana Reviews | Glassdoor

Humana Reviews

Updated December 15, 2017
2,511 reviews

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3.4
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Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
990 Ratings

2,511 Employee Reviews

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Pros
Cons
  • Offering zero work/life balance due to the nature of the occurrence system (in 62 reviews)

  • Health insurance is high deductible only (in 95 reviews)

More Pros and Cons

  1. "Good Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time

    Pros

    There is definitely opportunity to advance

    Cons

    Policies and Procedures are ever changing for Medicare


  2. Helpful (1)

    "Not what it seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Irving, TX
    Current Employee - Pharmacy Technician in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Humana full-time (More than a year)

    Pros

    The pay is good and you can make great connections.

    Cons

    The way the run things is so bad it's a revolving door.

    Advice to Management

    Change the way people a scored for call quality it's not working.

  3. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager
    Current Employee - Case Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Humana full-time

    Pros

    Work at home, flexibility with PTO, career advancement

    Cons

    Not sure of job stability wit recent layoffs

    Advice to Management

    Be more transparent with changes


  4. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Louisville, KY
    Current Employee - Consultant in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time (More than a year)

    Pros

    great pay and benefits, opportunities for advancement

    Cons

    disorganized, outdated systems, poor communication from leadership

    Advice to Management

    be more transparent with organizational changes


  5. "I love working for Humana!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephinic RN Care Manager in Clarksville, TN
    Current Employee - Telephinic RN Care Manager in Clarksville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana (Less than a year)

    Pros

    Great teamwork and support during on-boarding and after. Great benefits and salary. The company has great values which reflect though the employees!

    Cons

    Downsizing right before the holiday wasn’t a great experience. There are too many internal associates competing the same few available positions.


  6. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Humana full-time (More than 3 years)

    Pros

    Benefits are great! Co-workers are awesome, big team players, at least from my experience.

    Cons

    Always unsure if you will have a job 6 months down the road.

    Advice to Management

    Job security is important for any employee, never sugar coat the company status at any time. If job security wasn't an issue it would be one of the best companies to work under.


  7. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time

    Pros

    Work at home options, decent pay

    Cons

    Not a lot of room for advancement. Medical insurance, if you are covering a spouse that can get insurance through their employer you have to pay a $45 surcharge per paycheck

    Advice to Management

    A lot of people either stay or leave due to management

  8. "Changing business models caused changes in job responsibilities and staffing needs."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Management Consultant in Louisville, KY
    Current Employee - Market Management Consultant in Louisville, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Humana full-time (More than 10 years)

    Pros

    Challenging roles, talented resources and peers, downtown offices, parking, on-site Fitness Centers, Engagement & Wellness initiatives, work at home option for many roles. Competitive salaries and 401k match.

    Cons

    Matrix organization. Competing priorities and multiple functional areas for limited resources. Frequent changes and turnover of internal and external resources.

    Advice to Management

    Drive for efficiency and delivery of goals. Retain and value experienced employees.


  9. "Rethink twice before choosing Humana for your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Leader in Louisville, KY
    Current Employee - Senior Leader in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Humana full-time (More than 10 years)

    Pros

    Known name in healthcare

    Cons

    awful work culture; huge politics and favoritism ; disjointed department objectives . Company changes course every now and recently laid off more than 2000 employees ; CEO always seem to be looking to sell the company . No focus on consumer though everyone talks about it . Digital organization DCOE and it’s leadership is terrible . Just avoid this company

    Advice to Management

    Stop talking about big strategy get the basics right first . Create an inclusive culture where talent acquired from outside can survive .


  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Seems to be overall a more caring company when it comes to their members

    Cons

    Health Insurance and compensation could be better. They just laid off over 1000 employees


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