Humana Reviews | Glassdoor

Humana Reviews

Updated April 29, 2017
2,204 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
834 Ratings

2,204 Employee Reviews

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Pros
Cons
  • Offering zero work/life balance due to the nature of the occurrence system (in 55 reviews)

  • health insurance wasnt the best (in 85 reviews)

More Pros and Cons

  1. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time

    Pros

    They pay pretty well and plenty OT and god work environment

    Cons

    Lot of favortism and cliques

    Advice to Management

    Treat you employees better and help boost happiness.


  2. "Telesales Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Agent in Miramar, FL
    Former Employee - Telesales Agent in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time (More than 5 years)

    Pros

    Good base ($35,000 + depends on experience) + Comm and monthly bonus of 333.00 Great benefits (401k; HSA, Gym, fun environment)

    Cons

    Some micromanaging, favortisim to some agents, contests they have are not fair. Lazy supervisors (Some of them) most are fair

    Advice to Management

    Treat the agents equal


  3. "Health Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PHC in Saint Petersburg, FL
    Current Employee - PHC in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Humana full-time (More than 3 years)

    Pros

    The work life balance was great

    Cons

    Unrealistic metrics. The stress was very high.

    Advice to Management

    Put people first


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  5. "Former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Advisor in Irving, TX
    Former Employee - Clinical Advisor in Irving, TX

    I worked at Humana full-time (More than 5 years)

    Pros

    Great health benefits, tuition reimbursement, work from home opportunities

    Cons

    better organization, lack of consistency


  6. "Was once an amazing organization to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coach
    Former Employee - Coach
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Humana full-time (More than 10 years)

    Pros

    Good salaries, developmental and educational opportunities, work from home opportunities.

    Cons

    No commitment to dedicated employees, areas of the organization not demonstrate the values of the company.

    Advice to Management

    Follow through with what you say you are committed to. Focus on wellbeing and health of your employees and change the negative environments you have created.


  7. "Wonderful experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Specialist in Louisville, KY
    Former Employee - Finance Specialist in Louisville, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Humana full-time (More than 10 years)

    Pros

    Flexible, benefits and the people at Waterside are like family. The location was great to work and play the center of downtown

    Cons

    Not a bad place to work if you like stressful productions based corporate America. Moving up is hard to do.

    Advice to Management

    None


  8. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Green Bay, WI
    Current Employee - Analyst in Green Bay, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Humana full-time (More than 5 years)

    Pros

    Room for career advancement, home grown talent emphasis, fair pay scale, feedback is encouraged by employees, always evolving and changing, work at home flexibility.

    Cons

    Consistent shift in leadership direction, sometimes there are unrealistic expectations for associates, somewhat unclear what contributes to yearly pay increases

    Advice to Management

    N/a


  9. "Behavioral Health-Clinical Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Health-Clinical Advisor in Saint Petersburg, FL
    Current Employee - Behavioral Health-Clinical Advisor in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Humana full-time (More than 3 years)

    Pros

    Helping members, PTO, 6% match on 401K, work at home.

    Cons

    Unstable job. Merger with Aetna failed, lots of lay offs, not sure if current job will remain available.

    Advice to Management

    Care about out health and well being and allow us to feel comfortable and stable in our positions.


  10. "Utilization Management Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Management Specialist
    Current Employee - Utilization Management Specialist
    Recommends
    Approves of CEO

    I have been working at Humana full-time (More than 5 years)

    Pros

    Great Flexibility with the option to work at home full-time. Work/Life balance is great.

    Cons

    Insurance benefit is not great; not a lot of opportunities for specialist to move into more advanced roles

    Advice to Management

    Management is very reactive and only act after issues surface, even when frontline associates make them aware of looming issues with process and workflow implementation issues. Listen to associates ideas and suggestions more; proactive approach to doing work smarter and more efficiently.


  11. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Manager in Green Bay, WI
    Current Employee - Process Manager in Green Bay, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time (More than 10 years)

    Pros

    Health focused; good leadership focused on employees

    Cons

    Super high insurance deductibles; long hours for exempt employees


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