Humana Reviews | Glassdoor

Humana Reviews

Updated November 21, 2017
2,485 reviews

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2,485 Employee Reviews

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Pros
Cons
  • Offering zero work/life balance due to the nature of the occurrence system (in 62 reviews)

  • Health insurance is high deductible only (in 93 reviews)

More Pros and Cons

  1. "asdf"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Springdale, OH
    Current Employee - Certified Pharmacy Technician in Springdale, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Humana full-time (More than a year)

    Pros

    company listen to employee survey yearly

    Cons

    everything- the pay is low s

    Advice to Management

    nothing


  2. Helpful (1)

    "Management Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Humana full-time

    Pros

    Pay scale and benefits are above average for a smaller market base.

    Cons

    Very political and turbulent are of industry

    Advice to Management

    Get some stability and expand areas of technology

  3. Helpful (3)

    "RN Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Humana Cares Manager in Tampa, FL
    Former Employee - Humana Cares Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Humana full-time (More than a year)

    Pros

    Other staff HCM were supportive.

    Cons

    I felt micromanaged and working from home was not a "privilege, but I felt more like a prisoner in my own home. The demands were insane, no breaks, and you the hours ended up longer 10 or more to make numbers. You had to call 10 successful calls per day. We weren't nurse educators, we were telemarketers. Very dissatisfied with this job and company who promised we were all "safe" but layoffs were coming.


  4. Helpful (1)

    "In-home RN Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In-home RN Care Manager in Rogers, AR
    Current Employee - In-home RN Care Manager in Rogers, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Humana full-time (More than 3 years)

    Pros

    Great PTO accrual, 3 weeks/year to start. They match 401k contributions at 125%. Many positions offer work at home opportunities. Company is fun to work for, supervisors are supportive and fair, individual uniqueness is encouraged. Company offers many social groups and acitvities to join. Very accepting of all employees regardless of age, race, LGBT status, ethnicity, etc. The company is very friendly and welcoming to employees.

    Cons

    Workloads can sometimes be heavy but balance out in the long run. Company has history of laying people off unexpectedly due to financial projections for upcoming business year. Employees can get frustrated at lack of transparency from upper management during times of change. Not fun to live in constant fear of being suddenly laid off. Recently, there seems to be a new wave of layoffs every 3-4 months. Many employees express anxiety about their long-term careers with Humana.

    Advice to Management

    Please make more of an effort to keep employees informed of changes and future plans for the company.


  5. Helpful (2)

    "Great if you're in Louisville"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Humana full-time

    Pros

    great HR & benefits, lots of focus on growth and personal development

    Cons

    very political and clique-y. Who you know and hang out with socially determines your opportunities for advancement. Several leaders in place who are inexperienced and hand picked for roles.

    Advice to Management

    Do a better job with exit interviews, and remove or coach leaders who have several team members leaving as a result of their management style.


  6. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time (More than 10 years)

    Pros

    Salary is competitive
    Rich Benefits
    Work At Home

    Cons

    Role Elimination
    Lack of opportunities when role is eliminated

    Advice to Management

    Higher consideration for those that their role is being eliminated and they are looking to stay with Humana.


  7. Helpful (1)

    "Lay offs"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time (More than 3 years)

    Pros

    Humana has been a great place to work. Competitive salary and excellent benefits. Unfortunately recent restructuring has resulted in numerous lay offs. Finding a new position internally has been more difficult than initial hiring. This is an area in which Humana could improve. They appear to not offer internal employees first options on available positions. They lose excellent employees because of this

    Cons

    Recent lay offs and difficulty finding internal positions when part of reduction in force

    Advice to Management

    Provide more opportunities to employees part of reduction in force

  8. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Operations Customer Care Specialist in Orlando, FL
    Former Employee - Service Operations Customer Care Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time (Less than a year)

    Pros

    Benefits, PTO, opportunity to growth, Pay

    Cons

    They need more staff, and they are working on it. So it will be extremely busy at all times.

    Advice to Management

    Keep up the good work and motivating the employees like you are doing it so far.


  9. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time (More than a year)

    Pros

    Great benefits Great People Great Company

    Cons

    None None None None NOne


  10. "Company could use oversight in hiring practices, communications with HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Humana full-time (More than 10 years)

    Pros

    The company has good Medicare advantage plans and meets the pharmacy needs of it's members. Working as a pharmacist I felt like I could really make a difference helping a provider or a patient. I had the tools I needed to make a difference.

    Cons

    Managment hasn't stayed on top of a toxic manager that has not performed. Talking to HR4U has done nothing to resolve issues. Communication with various departments feels like the right hand doesn't know what the left hand is doing. Be very careful of getting involved in an organization that doesn't value you or your expertise and the manager acts by demeaning and flaunting power plays.

    Advice to Management

    Engagement surveys matter. Communication with people matter. Employees work better when they are given the ability to do their best. All the work/life balance doesn't mean a thing if only managers can access time to take care of family obligations while others just get written up.


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